System, method and program product for triggering automatic transmission of emergency data during an emergency

• US 9,614,975 B2
• Filed: 09/10/2008
• Issued: 04/04/2017
• Est. Priority Date: 09/10/2008
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated (Kyndryl Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Taylor, III, Donald P., Blatchley, Robert D., Deputat, Jurij M., Zimmermann, Stephen E.
• Primary Examiner(s): Huynh, Van D
• Application Number:
  US12/208,326
• Publication Number:
  US 20100061526A1
• Time in Patent Office: 3,128 Days
• Field of Search: 379 37, 379 45
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/4025 where none of the additional parallel sessions is real time or time sensitive, e.g. downloading a file in a parallel FTP session, initiating an email or combinational services
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04M 7/0075 Details of addressing, directories or routing tables
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A method, system and program product for automatic distribution of emergency data during an emergency. The method includes loading an emergency planning and coordination program onto a computer system connected to a Voice over IP network and inputting emergency data for a location into the program. The method includes storing the data inputted to a database coupled to the system, and automatically transmitting, responsive to confirming receipt of a communication corresponding to an emergency number stored in the database, pertinent data from the emergency data accessed from the database to another computer system of an emergency service provider for distribution to one or more respective devices used by respective emergency responders available to respond to the emergency situation at the location, wherein the pertinent data transmitted to the respective devices used by the emergency responders available facilitates handling of the emergency situation at the location.

Claims

1. A method for providing information, to an emergency response center, about a building at which an emergency has occurred, the method comprising the steps of:

prior to the emergency, a first computer located within the building storing an electronic diagram of an interior of the building in a database accessible to the first computer, the first computer being connected to a communications network, wherein the building is a home owned by an individual person;

prior to the emergency, the first computer receiving from a user of a telephone a registration of a telephone number of the emergency response center such that a subsequent call from the telephone to the telephone number will initiate transmission of the electronic diagram from the first computer to the emergency response center, the telephone located within the building and wired to the communications network;

the first computer storing the telephone number of the emergency response center in the database;

the first computer monitoring outgoing calls from the telephone within the building to identify an outgoing call dialed by the individual person from the telephone in the building;

the first computer determining whether or not the identified outgoing call is the telephone number of the emergency response center stored in the database;

in response to the first computer having determined that the outgoing call is the telephone number of the emergency response center stored in the database, the first computer automatically transmitting, via the communications network;

(i) the electronic diagram to a second computer of the emergency response center to enable the emergency response center to access the electronic diagram to facilitate handling of the emergency at the building and (ii) emergency data having relevance to the emergency to the second computer of the emergency response center and to a plurality of emergency responders available to respond to the emergency, wherein the emergency responders are associated with the emergency response center, and wherein the emergency data transmitted to each emergency responder is specific to each emergency responder.

2. The method of claim 1 wherein the telephone uses Voice over IP (VoIP) communication to make the outgoing call to the emergency response center and other outgoing calls to other telephones not associated with the emergency response center, and the first computer monitors the VOIP telephone calls made from the telephone at the building to the emergency response center and other outgoing calls made from the telephone in the building to other telephones not associated with the emergency response center.

3. The method of claim 1 wherein the electronic diagram is a floor plan of the building.

4. The method of claim 1 wherein the database is not accessible to the second computer.

5. A computer program product for providing information, to an emergency response center, about a building at which an emergency has occurred, the computer program product comprising:

one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more storage devices for execution in a first computer located within the building, the program instructions comprising;

first program instructions, operable prior to the emergency, to receive and store an electronic diagram of an interior of the building in a database accessible to the first computer, the first computer being connected to a communications network, wherein the building is a home owned by an individual person;

second program instructions, operable prior to the emergency, to receive from a user of a telephone a registration of a telephone number of the emergency response center such that a subsequent call from the telephone to the telephone number will initiate transmission of the electronic diagram from the first computer to the emergency response center, the telephone located within the building and wired to the communications network;

third program instructions to store the telephone number of the emergency response center in the database;

fourth program instructions to monitor outgoing calls from the telephone to identify an outgoing call dialed by the individual person from the telephone in the building;

fifth program instructions to determine, by the first computer, whether or not the identified outgoing call is the telephone number of the emergency response center stored in the database;

sixth program instructions to, in response to the first computer having determined that the outgoing call is the telephone number of the emergency response center stored in the database, automatically transmit, by the first computer via the communications network;

(i) the electronic diagram to a second computer of the emergency response center to enable the emergency response center to access the electronic diagram to facilitate handling of the emergency at the building and (ii) emergency data having relevance to the emergency to the second computer of the emergency response center and to a plurality of emergency responders available to respond to the emergency, wherein the emergency responders are associated with the emergency response center, and wherein the emergency data transmitted to each emergency responder is specific to each emergency responder.

6. The computer program product of claim 5 wherein the telephone uses Voice over IP (VoIP) communication to make the outgoing call to the emergency response center and other outgoing calls to other telephones not associated with the emergency response center, and the fourth program instructions monitor the VOIP telephone calls made from the telephone in the building to the emergency response center and other outgoing calls made from the telephone in the building to other telephones not associated with the emergency response center.

7. The computer program product of claim 5 wherein the electronic diagram is a floor plan of the building.

8. The computer program product of claim 5 wherein the database is not accessible to the second computer.

9. The computer program product of claim 5 further comprising program instructions, stored on at least one of the one or more storage devices for execution in the first computer, operable prior to the occurrence of the emergency, responsive to user input, to create the electronic diagram of the building.

10. A first computer for providing information, to an emergency response center, about a building at which an emergency has occurred, the first computer comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the program instructions comprising;

first program instructions, operable prior to the emergency, to receive and store an electronic diagram of an interior of the building in a database accessible to the first computer, the first computer being connected to a communications network, wherein the building is a home owned by an individual person;

second program instructions, operable prior to the emergency, to receive from a user of a telephone a registration of a telephone number of the emergency response center such that a subsequent call from the telephone to the telephone number will initiate transmission of the electronic diagram from the first computer to the emergency response center, the telephone located within the building and wired to the communications network;

third program instructions to store the telephone number of the emergency response center in the database;

fourth program instructions to monitor outgoing calls from the telephone to identify an outgoing call dialed by the individual person from the telephone in the building;

fifth program instructions to determine, by the first computer, whether or not the identified outgoing call is the telephone number of the emergency response center stored in the database;

sixth program instructions to, in response to the first computer having determined that the outgoing call is the telephone number of the emergency response center stored in the database, automatically transmit, by the first computer via the communications network;

(i) the electronic diagram to a second computer of the emergency response center to enable the emergency response center to access the electronic diagram to facilitate handling of the emergency at the building and (ii) emergency data having relevance to the emergency to the second computer of the emergency response center and to a plurality of emergency responders available to respond to the emergency, wherein the emergency responders are associated with the emergency response center, and wherein the emergency data transmitted to each emergency responder is specific to each emergency responder.

11. The first computer of claim 10 wherein the telephone uses Voice over IP (VoIP) communication to make the outgoing call to the emergency response center and other outgoing calls to other telephones not associated with the emergency response center, and the fourth program instructions monitor the VOIP telephone calls made from the telephone in the building to the emergency response center and other outgoing calls made from the telephone in the building to other telephones not associated with the emergency response center.

12. The first computer of claim 10 wherein the electronic diagram is a floor plan of the building.

13. The first computer of claim 10 wherein the database is not accessible to the second computer.

14. The first computer of claim 10 further comprising program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, operable prior to the occurrence of the emergency, responsive to user input, to create the electronic diagram of the building.