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Monitoring and capturing early diagnostic data

  • US 9,619,376 B2
  • Filed: 08/26/2016
  • Issued: 04/11/2017
  • Est. Priority Date: 01/23/2013
  • Status: Active Grant
First Claim
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1. A computer program product, comprising:

  • a non-transitory computer readable storage medium having computer readable program code stored thereon that, when executed, performs a method, the method comprising;

    setting, with a processing device, a range of acceptable deviance values from a baseline behavior for parameters of an operating system, wherein a user provides the range of acceptable deviance values from the baseline behavior for parameters of the operating system;

    monitoring the parameters at specified intervals for a deviance from the baseline behavior;

    determining whether the deviance falls within an exception list, wherein the exception list specifies an allowable amount of deviation of the monitored parameter values from the baseline behavior and allowable time values, wherein the allowable amount of time values include a set of time units and percentages of time units for which deviation is expected and wherein the exception list also specifies a list of programs associated with the monitored parameter values;

    triggering diagnostic data gathering on the parameters of the operating system in response to the deviance exceeding a predetermined threshold;

    notifying interested parties of the gathered diagnostic data; and

    wherein, in response to the deviance returning within a predetermined threshold within a specified amount of time specified in the exception list, the diagnostic data is logged and deleted after a predetermined period of time.

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