Recommending an alternative route to a service location to service a vehicle issue that was detected by a change in status in a sensor of the automobile's diagnostic system
First Claim
1. A method for assisting a user in handling a vehicle service issue, the method comprising:
- creating a profile storing a user'"'"'s vehicle and vehicle service preferences, wherein said user'"'"'s vehicle and vehicle service preferences comprise specific gas stations, repair shops, dealerships and tire brands, wherein said profile further stores standard vehicle specifications comprising make and model of said user'"'"'s vehicle, tire size and battery size, wherein said profile further stores financial information of said user;
receiving a destination from a user;
determining a route to travel from a current location of said vehicle to said destination;
polling sensors in an automobile diagnostic system of said vehicle periodically to interpret a status;
detecting a change in said status of a sensor in said sensors of said automobile diagnostic system;
identifying a service issue in response to said change in said status of said sensor prior to said automobile diagnostic system notifying said user regarding said service issue;
determining, by a processor, a recommended change in said route to reach a service destination to address said service issue taking into consideration said user'"'"'s vehicle and vehicle service preferences, said route said vehicle is currently traveling and a distance between exits on a road in response to identifying said service issue; and
displaying a notification to said user regarding said service issue and said recommended change in said route to reach said service destination to address said service issue.
2 Assignments
0 Petitions
Accused Products
Abstract
A method, system and computer program product for assisting a user in handling a vehicle service issue. A profile is created by a navigation system that stores preferences of the user, such as vehicle and vehicle service preferences (e.g., tire brands). The navigation system polls the vehicle sensors in the automobile diagnostic system periodically to interpret a status. If there has been a change in the status of a sensor (e.g., change in tire pressure) and if the change represents a service issue to be addressed, then a service issue has been identified. The navigation system then determines a change in the route the vehicle is currently traveling to reach a service destination (e.g., Discount Tire® store) to address the service issue (e.g., low tire pressure) taking into consideration the user'"'"'s preferences (user'"'"'s profile specified the Discount Tire® chain to handle all service issues relating to tires).
24 Citations
15 Claims
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1. A method for assisting a user in handling a vehicle service issue, the method comprising:
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creating a profile storing a user'"'"'s vehicle and vehicle service preferences, wherein said user'"'"'s vehicle and vehicle service preferences comprise specific gas stations, repair shops, dealerships and tire brands, wherein said profile further stores standard vehicle specifications comprising make and model of said user'"'"'s vehicle, tire size and battery size, wherein said profile further stores financial information of said user; receiving a destination from a user; determining a route to travel from a current location of said vehicle to said destination; polling sensors in an automobile diagnostic system of said vehicle periodically to interpret a status; detecting a change in said status of a sensor in said sensors of said automobile diagnostic system; identifying a service issue in response to said change in said status of said sensor prior to said automobile diagnostic system notifying said user regarding said service issue; determining, by a processor, a recommended change in said route to reach a service destination to address said service issue taking into consideration said user'"'"'s vehicle and vehicle service preferences, said route said vehicle is currently traveling and a distance between exits on a road in response to identifying said service issue; and displaying a notification to said user regarding said service issue and said recommended change in said route to reach said service destination to address said service issue. - View Dependent Claims (2, 3, 4, 5)
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6. A computer program product for assisting a user in handling a vehicle service issue, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code comprising the programming instructions for:
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creating a profile storing a user'"'"'s vehicle and vehicle service preferences, wherein said user'"'"'s vehicle and vehicle service preferences comprise specific gas stations, repair shops, dealerships and tire brands, wherein said profile further stores standard vehicle specifications comprising make and model of said user'"'"'s vehicle, tire size and battery size, wherein said profile further stores financial information of said user; receiving a destination from a user; determining a route to travel from a current location of said vehicle to said destination; polling sensors in an automobile diagnostic system of said vehicle periodically to interpret a status; detecting a change in said status of a sensor in said sensors of said automobile diagnostic system; identifying a service issue in response to said change in said status of said sensor prior to said automobile diagnostic system notifying said user regarding said service issue; determining a recommended change in said route to reach a service destination to address said service issue taking into consideration said user'"'"'s vehicle and vehicle service preferences, said route said vehicle is currently traveling and a distance between exits on a road in response to identifying said service issue; and displaying a notification to said user regarding said service issue and said recommended change in said route to reach said service destination to address said service issue. - View Dependent Claims (7, 8, 9, 10)
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11. A system, comprising:
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a memory unit for storing a computer program for assisting a user in handling a vehicle service issue; and a processor coupled to the memory unit, wherein the processor is configured to execute the program instructions of the computer program comprising; creating a profile storing a user'"'"'s vehicle and vehicle service preferences, wherein said user'"'"'s vehicle and vehicle service preferences comprise specific gas stations, repair shops, dealerships and tire brands, wherein said profile further stores standard vehicle specifications comprising make and model of said user'"'"'s vehicle, tire size and battery size, wherein said profile further stores financial information of said user; receiving a destination from a user; determining a route to travel from a current location of said vehicle to said destination; polling sensors in an automobile diagnostic system of said vehicle periodically to interpret a status; detecting a change in said status of a sensor in said sensors of said automobile diagnostic system; identifying a service issue in response to said change in said status of said sensor prior to said automobile diagnostic system notifying said user regarding said service issue; determining a recommended change in said route to reach a service destination to address said service issue taking into consideration said user'"'"'s vehicle and vehicle service preferences, said route said vehicle is currently traveling and a distance between exits on a road in response to identifying said service issue; and displaying a notification to said user regarding said service issue and said recommended change in said route to reach said service destination to address said service issue. - View Dependent Claims (12, 13, 14, 15)
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Specification