Method and system for selecting amongst a plurality of processes to send a message

• US 9,621,488 B2
• Filed: 08/18/2015
• Issued: 04/11/2017
• Est. Priority Date: 10/02/2006
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Jasik, Benji, Fell, Simon Zak
• Primary Examiner(s): Dang, Thanh-Ha
• Application Number:
  US14/829,416
• Publication Number:
  US 20150358257A1
• Time in Patent Office: 602 Days
• Field of Search: 707769
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06F 16/217 Database tuning G06F16/2282 takes precedence; database performance monitoring G06F11/3409
• CPC Class Codes: G06F 16/2358 Change logging, detection, and notification replication G06F16/27
• CPC Class Codes: G06F 16/2365 Ensuring data consistency and integrity
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

In accordance with embodiments, there are provided mechanisms and methods for selecting amongst a plurality of processes to send a message (e.g. a message for updating an endpoint system, etc.). These mechanisms and methods for selecting amongst a plurality of processes to send a message can enable embodiments to utilize more than one queue for sending such message. The ability of embodiments to provide such multi-process feature can, in turn, prevent latency that typically accompanies a mounting number of messages.

Claims

1. A method, comprising:

providing, by a system through a network to a subscriber of the system, a user interface enabling the subscriber to configure a rule that triggers an automatic sending of a message responsive to a change made to data stored by the system;

receiving, by the system through the network from the subscriber, configuration of the rule, wherein the rule indicates

one or more conditions under which the message is automatically sent, the one or more conditions being associated with a particular change made to particular data stored by the system, and

an identifier of one or more recipients for the message;

detecting, by the system, that the one or more conditions have been met;

in response to detecting that the one or more conditions have been met, retrieving, by the system, message information from a portion of memory of the system;

generating, by the system, a message utilizing the retrieved message information that reflects the particular change made to the particular data stored by the system;

identifying, by the system from the rule, the one or more recipients; and

sending, to the identified one or more recipients by the system, the generated message in conjunction with a pointer identifying the particular data to which the particular change was made.

2. The method of claim 1, wherein the particular change is one of a plurality of types of changes capable of being made to the data.

3. The method of claim 2, wherein the plurality of types of changes include at least one of addition of the data, a deletion of the data, and a modification of the data.

4. The method of claim 1, wherein the particular change results from a manual process.

5. The method of claim 1, wherein the particular change results from an automatic process.

6. The method of claim 1, wherein the identifier of one or more recipients for the message is an identifier of the subscriber.

7. The method of claim 1, wherein the identifier of one or more recipients for the message is an identifier of one or more additional subscribers of the system.

8. The method of claim 1, further comprising storing, by the system, the rule configured by the subscriber.

9. The method of claim 8, wherein a plurality of rules are configured by a plurality of different subscribers of the system.

10. The method of claim 1, wherein the message is grouped with at least one other message.

11. The method of claim 10, wherein the message is grouped with the at least one other message according to an associated subscriber of the system.

12. The method of claim 11, wherein the message is grouped with the at least one other message utilizing an identifier of the associated subscriber.

13. The method of claim 1, further comprising selecting one of a plurality of processes for sending the generated message, wherein the generated message is sent to the one or more recipients by the system using the selected process.

14. A non-transitory machine-readable medium carrying one or more sequences of instructions which, when executed by one or more processors, cause the one or more processors to carry out the steps of:

providing, by a system through a network to a subscriber of the system, a user interface enabling the subscriber to configure a rule that triggers an automatic sending of a message responsive to a change made to data stored by the system;

receiving, by the system through the network from the subscriber, configuration of the rule, wherein the rule indicates;

one or more conditions under which the message is automatically sent, the one or more conditions being associated with a particular change made to particular data stored by the system, and

an identifier of one or more recipients for the message;

detecting, by the system, that the one or more conditions have been met;

in response to detecting that the one or more conditions have been met, retrieving, by the system, message information from a portion of memory of the system;

generating, by the system, a message utilizing the retrieved message information that reflects the particular change made to the particular data stored by the system;

identifying, by the system from the rule, the one or more recipients; and

sending, to the identified one or more recipients by the system, the generated message in conjunction with a pointer identifying the particular data to which the particular change was made.

15. An apparatus, comprising:

a processor; and

one or more stored sequences of instructions which, when executed by the processor, cause the processor to carry out the steps of;

providing, by a system through a network to a subscriber of the system, a user interface enabling the subscriber to configure a rule that triggers an automatic sending of a message responsive to a change made to data stored by the system;

receiving, by the system through the network from the subscriber, configuration of the rule, wherein the rule indicates;

one or more conditions under which the message is automatically sent, the one or more conditions being associated with a particular change made to particular data stored by the system, and

an identifier of one or more recipients for the message;

detecting, by the system, that the one or more conditions have been met;

in response to detecting that the one or more conditions have been met, retrieving, by the system, message information from a portion of memory of the system;

generating, by the system, a message utilizing the retrieved message information that reflects the particular change made to the particular data stored by the system;

identifying, by the system from the rule, the one or more recipients; and

sending, to the identified one or more recipients by the system, the generated message in conjunction with a pointer identifying the particular data to which the particular change was made.