System, method and apparatus for locating and merging data fields of lost records with found records
First Claim
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1. A system to generate a merged record, comprising:
- a client server configured to generate a first report; and
a recovery server configured to;
receive the first report, the first report including first report information, the first report information including at least one descriptive term and a customer identification (ID);
determine if the at least one descriptive term matches one of a plurality of generic terms stored in a terms database, each of the plurality of generic terms associated with a generic code;
associate the generic code to the at least one descriptive term if it is determined that the at least one descriptive term matches one of the plurality of generic terms;
determine if the at least one descriptive term matches one of a plurality of product terms if it is determined that the at least one descriptive term does not match one of the plurality of generic terms, each of the plurality of product terms associated with a product code;
associate the product code to the descriptive term if it is determined that the at least one descriptive term matches one of the plurality of product terms; and
associate the at least one descriptive term with at least one main code, the associated main code based upon the associated generic code or product code.
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Abstract
In one embodiment, a system, method, and apparatus to generate a merged record comprises: a client server configured to generate a first report and a recovery server configured to: receive the first report, determine if a descriptive term matches a generic term, associate a generic code to the at least one descriptive term if there is a match; determine if the descriptive term matches a product term if there is no match; associate a product code to the descriptive term if there is a matches; and associate the descriptive term with a main code, the main code based upon the generic code or product code.
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Citations
20 Claims
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1. A system to generate a merged record, comprising:
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a client server configured to generate a first report; and a recovery server configured to; receive the first report, the first report including first report information, the first report information including at least one descriptive term and a customer identification (ID); determine if the at least one descriptive term matches one of a plurality of generic terms stored in a terms database, each of the plurality of generic terms associated with a generic code; associate the generic code to the at least one descriptive term if it is determined that the at least one descriptive term matches one of the plurality of generic terms; determine if the at least one descriptive term matches one of a plurality of product terms if it is determined that the at least one descriptive term does not match one of the plurality of generic terms, each of the plurality of product terms associated with a product code; associate the product code to the descriptive term if it is determined that the at least one descriptive term matches one of the plurality of product terms; and associate the at least one descriptive term with at least one main code, the associated main code based upon the associated generic code or product code. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for generating a merged report, comprising:
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receiving, at a server, a first report, the first report including first report information, the first report information including at least one descriptive term and a customer identification (ID); determining if the at least one descriptive term matches one of a plurality of generic terms stored in a terms database, each of the plurality of generic terms associated with a generic code; associating the generic code to the at least one descriptive term if it is determined that the at least one descriptive term matches one of the plurality of generic terms; determining if the at least one descriptive term matches one of a plurality of product terms if it is determined that the at least one descriptive term does not match one of the plurality of generic terms, each of the plurality of product terms associated with a product code; associating the product code to the descriptive term if it is determined that the at least one descriptive term matches one of the plurality of product terms; and associating the at least one descriptive term with at least one main code, the associated main code based upon the associated generic code or product code. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method for generating a merged lost report, comprising:
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receiving, at a server, a lost report, the lost report including lost report information, the lost report information including at least one descriptive term and a customer identification (ID); determining if the at least one descriptive term matches one of a plurality of generic terms stored in a terms database, each of the plurality of generic terms associated with a generic code; associating the generic code to the at least one descriptive term if it is determined that the at least one descriptive term matches one of the plurality of generic terms; determining if the at least one descriptive term matches one of a plurality of product terms if it is determined that the at least one descriptive term does not match one of the plurality of generic terms, each of the plurality of product terms associated with a product code; associating the product code to the descriptive term if it is determined that the at least one descriptive term matches one of the plurality of product terms; and associating the at least one descriptive term with at least one main code, the associated main code based upon the associated generic code or product code. - View Dependent Claims (16, 17, 18, 19)
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20. A program storage device readable by a machine tangibly embodying a program of instructions executable by the machine to perform a method for generating a merged record, the method comprising:
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receiving a first report, the first report including first report information, the first report information including at least one descriptive term and a customer identification (ID); determining if the at least one descriptive term matches one of a plurality of generic terms, each of the plurality of generic terms associated with a generic code associating the generic code to the at least one descriptive term if it is determined that the at least one descriptive term matches one of the plurality of generic terms; determining if the at least one descriptive term matches one of a plurality of product terms if it is determined that the at least one descriptive term does not match one of the plurality of generic terms, each of the plurality of product terms associated with a product code; associating the product code to the descriptive term if it is determined that the at least one descriptive term matches one of the plurality of product terms; and associating the at least one descriptive term with at least one main code, the associated main code based upon the associated generic code or product code.
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Specification