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Voice commerce

DC
  • US 9,626,703 B2
  • Filed: 09/15/2015
  • Issued: 04/18/2017
  • Est. Priority Date: 09/16/2014
  • Status: Active Grant
First Claim
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1. A method for providing voice commerce, the method being implemented on a computer system having one or more physical processors programmed with computer program instructions which, when executed, perform the method, the method comprising:

  • receiving, by the computer system, a user input comprising a natural language utterance;

    providing, by the computer system, the natural language utterance as an input to a speech recognition engine;

    obtaining, by the computer system, one or more words or phrases recognized from the natural language utterance as an output of the speech recognition engine;

    determining, by the computer system, a context based at least on the one or more words or phrases;

    identifying, by the computer system, without further user input after the receipt of the user input, a product or service to be purchased on behalf of a user based at least on the determined context;

    obtaining, by the computer system, payment information with which to pay for the product or service;

    obtaining, by the computer system, without further user input after the receipt of the user input, shipping information with which to deliver the product or service, wherein the shipping information specifies a name or address of a recipient to which the product or service is to be delivered after the product or service is purchased; and

    completing, by the computer system, without further user input after the receipt of the user input, a purchase transaction for the product or service based on the payment information and shipping information.

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