Alerting based on service dependencies of modeled processes

• US 9,632,904 B1
• Filed: 02/15/2013
• Issued: 04/25/2017
• Est. Priority Date: 02/15/2013
• Status: Expired due to Fees

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Inventors: Kubena, Trey, Erikson, Erik M., Blackwell, Aaron Kenneth
• Primary Examiner(s): Gebresilassie, Kibrom K
• Application Number:
  US13/769,081
• Time in Patent Office: 1,530 Days
• Field of Search: 703 21, 703 22, 703 23
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3447 Performance evaluation by modeling
• CPC Class Codes: G06F 11/3466 Performance evaluation by tracing or monitoring
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: G06F 2201/865 Monitoring of software
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management

Abstract

A method, system, and computer program product for raising an alert when some subject process is impacted by performance degradation of a software application are disclosed. The real word process may be modeled and executed on a computing device. Service dependencies in the modeled process are correlated to services provided by a managed application. An APM system monitors the managed application to determine when the services it provides may have some degradation. When a degradation of performance of the managed application is determined, a modeled process that has a service dependency that correlates to the degraded performance is determined. Then, an alert is generated to indicate that the process being modeled may be comprised. Therefore, instead of simply reporting that the managed application has some degradation, the alert provides a warning that some broader process outside of the managed application may be compromised.

Claims

1. A method comprising:

accessing, by an integration broker, a first set of Uniform Resource Indicators (URIs) of entry points of a managed application that executes on a first computing device;

accessing, by the integration broker, a description of a model that executes on a workflow engine on a second computing device, the description comprising a second set of URIs of external dependencies of the model, the model models a subject process that depends on the managed application;

subscribing, by the integration broker, to electronic notifications from an application performance manager with respect to ones of the first set of URIs;

monitoring the managed application using probes installed in bytecode in the managed application;

determining performance of the managed application based on the monitoring;

generating an electronic notification, by the application performance manager, that indicates that performance of the managed application with respect to a first URI in the first set of URIs is degraded;

receiving, by the integration broker, the electronic notification that the performance of the managed application with respect to the first URI is degraded; and

in response to matching the first URI in the electronic notification to a second URI in the second set of URIs, generating an electronic alert that identifies a portion of the model that is associated with the performance degradation with respect to the first URI of the managed application.

2. The method of claim 1, wherein the portion of the model that is associated with the performance degradation of the managed application with respect to the first URI is a step in the model.

3. The method of claim 1, wherein the generating an electronic alert comprises:

identifying, within the electronic alert, an external service upon which the model is dependent during the execution on the workflow engine.

4. The method of claim 1, wherein the first URI is associated with an entry point of the managed application.

5. The method of claim 1, further comprising:

accessing a file comprising computer executable descriptions of a plurality of models to be executed on the workflow engine, each of the descriptions comprises a set of URIs of external dependencies of the respective model, each of the models is for a subject process that depends on the managed application; and

subscribing, by the integration broker, to electronic notifications from the application performance manager with respect to ones of the set of URIs of external dependencies of each of the respective models.

6. The method of claim 5, further comprising:

receiving, by the integration broker, an electronic notification that the performance of the managed application with respect to a third URI is degraded; and

in response to matching the third URI in the electronic notification to a fourth URI in the set of URIs of external dependencies of each of the respective models, generating one more electronic alerts that identifies a portion in one or more of the respective models that is associated with performance degradation of the managed application with respect to the third URI.

7. The method of claim 1, wherein the performance of the managed application is based on start and stop times of individual components within an execution flow of the managed application that are captured by the probes installed in bytecode in the managed application.

8. A computer program product comprising:

a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to access a first set of Uniform Resource Indicators (URIs) of entry points of a managed application that executes on a first computing device;

computer readable program code configured to access a description of a model that executes on a workflow engine on a second computing device, the description comprising a second set of URIs of external dependencies of the model, the model models a subject process that depends on the managed application;

computer readable program code configured to subscribe to electronic notifications from an application performance manager with respect to ones of the first set of URIs;

computer readable program code configured to determine performance of the managed application using probes installed in bytecode in the managed application;

computer readable program code configured to generate, based on the performance of the managed application, an electronic notification that the managed application has a fault associated with a first URI in the first set of URI;

computer readable program code configured to receive the electronic notification in response to subscribing to the electronic notifications;

computer readable program code configured to correlate the first URI in the electronic notification to a second URI in the second set of URIs; and

computer readable program code configured to, in response to correlating the first URI in the electronic notification to the second URI in the second set of URIs, generate an electronic alert that identifies a portion of the model that is associated with the performance degradation with respect to the first URI of the managed application.

9. The computer program product of claim 8, wherein the computer readable program code configured to correlate the first URI in the electronic notification to the second URI in the second set of URIs comprises:

computer readable program code configured to correlate an external service upon which the model depends during execution to an entry point of the managed application.

10. The computer program product of claim 8, further comprising:

computer readable program code configured to access a file comprising computer executable descriptions of models to be executed on the workflow engine, each of the descriptions comprises a set of URIs of external dependencies of the respective model, each of the models is for a subject process that depends on the managed application; and

computer readable program code configured to subscribe to electronic notifications from the application performance manager with respect to ones of the set of URIs of external dependencies for each of the respective models.

11. The computer program product of claim 8, wherein the model is a business process, the computer readable program code that generates that electronic alert being configured to identify a step in the business process impacted by the fault associated with the first URI.

12. A system comprising:

a processor configured to;

provide, to an integration broker, a first set of Uniform Resource Indicators (URIs) of entry points of a managed application that executes on a first computing device;

provide descriptions of business processes that execute on a workflow engine to an integration broker on a second computing device, the descriptions comprising second sets of URIs of external dependencies of the business processes, the business processes each model a subject process that depends on the managed application;

subscribe, by the integration broker, to electronic notifications from an application performance manager with respect to ones of the first set of URIs;

monitor the managed application using probes installed in bytecode in the managed application;

determine performance of the managed application based on the monitoring;

generate an electronic notification, by the application performance manager, that indicates that performance of the managed application with respect to a first URI in the first set of URIs is compromised;

receive, by the integration broker, the electronic notification that indicates the first URI is compromised;

correlate, by the integration broker, the first URI to second URI in the second sets of URIs and to a first business process of the business processes by the integration broker; and

in response to said correlating, provide an electronic alert that identifies a portion of the first business process that is associated with the performance degradation with respect to the first URI of the managed application.

13. The system of claim 12, wherein the processor being configured to correlate the first URI to the first business process comprises the processor being configured to:

determine a business process that depends upon the first URI.

14. The system of claim 13, wherein the processor being configured to provide descriptions of business processes that execute on a workflow engine comprises the processor being configured to:

access a Web Services Business Process Execution Language (WS-BPEL) file of computer executable descriptions of the business processes.

15. The system of claim 12, wherein the electronic alert identifies a step in the first business process that is associated with the performance degradation of the managed application with respect to the first URI.

16. The system of claim 12, wherein the processor is configured to request that the integration broker send an alert when any of the external dependencies are compromised during execution of the managed application.