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Providing interactive notifications for completing online transactions

  • US 9,639,888 B2
  • Filed: 09/08/2014
  • Issued: 05/02/2017
  • Est. Priority Date: 09/08/2014
  • Status: Active Grant
First Claim
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1. A method for preventing unwanted terminations of online transactions, the method comprising:

  • determining, by a transaction server in communication with a mobile device via a data network, that completing an online transaction initiated at the mobile device using the data network requires fewer than a threshold number of operations;

    determining that a potential abandonment condition exists for the online transaction, wherein determining that the potential abandonment condition exists comprises;

    detecting that the mobile device has entered a locked state, wherein detecting that the mobile device has entered the locked state comprises determining, based on communications with the mobile device via the data network, that the mobile device will not accept input unless the mobile device receives specific information required to cause it to enter another state in which the mobile device is able to accept input, anddetecting that the mobile device has navigated away from an interface used to initiate the online transaction, wherein detecting that the mobile device has navigated away from the interface comprises determining, based on communications with the mobile device via the data network, that the mobile device has performed at least one of (i) navigating away from a first interface used to initiate the online transaction or (ii) receiving input to access a second interface on the mobile device;

    generating, by the transaction server, an interface for obtaining input to initiate at least one subsequent operation for completing the online transaction based on determining that the potential abandonment conditions exists and that completing the online transaction requires fewer than the threshold number of operations; and

    transmitting, via the data network, the generated interface and a message to the mobile device via the data network, wherein the message instructs the mobile device to display the interface and to receive the input to initiate the at least one subsequent operation via the interface.

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