Mobile wireless communications system and method with corrective action responsive to communications fault detection
DCFirst Claim
Patent Images
1. A system including:
- one or more radio-frequency transceivers and an associated one or more antennas to which the radio-frequency transceiver is coupled, wherein the one or more radio-frequency transceivers configured for radio-frequency communication with at least one mobile wireless communications device; and
a computer coupled to the one or more radio-frequency transceivers programmed to locate the one or more mobile wireless communications devices and generate an indication of a location of the one or more mobile wireless communications devices, wherein the computer further receives and stores performance data of connections between the one or more mobile wireless communications devices and the radio-frequency transceiver along with the indication of location, wherein the computer references the performance data to expected performance data, wherein the computer determines at least one suggested corrective action in conformity with differences between the performance data and expected performance data in conjunction with the indication of location, wherein the computer further receives an error code from the radio-frequency transceiver, determines whether the error code indicates a performance issue with respect to the connection between the one or more mobile wireless communications devices and the radio-frequency transceiver, and wherein the computer determines the at least one suggested corrective action in response to the error code.
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1 Petition
Accused Products
Abstract
A mobile device, wireless network and their method of operation provide fault handling in response to detection of a communications fault between a connected mobile device and the communications network. The communications network tracks location of mobile devices and stores performance data of connections between the mobile devices and the network. The performance data is referenced to expected performance data to determine whether a fault exists and a corrective action is suggested when the fault exists.
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Citations
22 Claims
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1. A system including:
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one or more radio-frequency transceivers and an associated one or more antennas to which the radio-frequency transceiver is coupled, wherein the one or more radio-frequency transceivers configured for radio-frequency communication with at least one mobile wireless communications device; and a computer coupled to the one or more radio-frequency transceivers programmed to locate the one or more mobile wireless communications devices and generate an indication of a location of the one or more mobile wireless communications devices, wherein the computer further receives and stores performance data of connections between the one or more mobile wireless communications devices and the radio-frequency transceiver along with the indication of location, wherein the computer references the performance data to expected performance data, wherein the computer determines at least one suggested corrective action in conformity with differences between the performance data and expected performance data in conjunction with the indication of location, wherein the computer further receives an error code from the radio-frequency transceiver, determines whether the error code indicates a performance issue with respect to the connection between the one or more mobile wireless communications devices and the radio-frequency transceiver, and wherein the computer determines the at least one suggested corrective action in response to the error code. - View Dependent Claims (2, 3, 4, 5)
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6. A method of managing a wireless radio-frequency (RF) network, the method comprising:
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coupling in communication, one or more radio-frequency transceivers and an associated one or more antennas to which the radio-frequency transceiver is coupled to one or more mobile wireless communications devices; locating the one or more mobile wireless communications devices according to the radio-frequency communications and generating an indication of a location of the one or more mobile wireless communications devices; receiving and storing performance data of connections between the one or more mobile wireless communications devices and the radio-frequency transceiver along with the indication of location; referencing the performance data to expected performance data; determining at least one suggested corrective action in conformity with differences between the performance data and expected performance data in conjunction with the indication of location; receiving an error code from the radio-frequency transceiver; determining whether the error code indicates a performance issue with respect to the connection between the one or more mobile wireless communications devices and the radio-frequency transceiver; and determining the at least one suggested corrective action in response to the error code. - View Dependent Claims (7, 8, 9, 10)
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11. A system including:
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multiple radio-frequency transceivers and associated multiple antennas to which the associated radio-frequency transceivers are coupled, wherein the multiple radio-frequency transceivers are configured for radio-frequency communication with one or more mobile wireless communications devices; and a computer coupled to the multiple radio-frequency transceivers that receives and stores an indication of a location of the one or more mobile wireless communications devices, wherein the computer receives an indication that indicates that communication between a particular one of the radio-frequency transceivers and the one or more mobile wireless communications devices is faulty, wherein the computer takes corrective action on the particular radio-frequency transceiver to attempt to remedy the fault, wherein the one or more mobile wireless communications devices transmit an indication of performance of communication with the particular one of the multiple radio-frequency transmitters, and wherein the computer is further programmed to receive the indication of performance from one of the multiple radio-frequency transceivers as the indication that the communication between the particular one of the radio-frequency transceivers and the one or more mobile wireless communications devices is faulty, wherein the computer further receives and stores performance data of connections between the one or more mobile wireless communications devices and the multiple radio-frequency transceivers along with the indication of location, wherein the computer references the performance data to expected performance data, and wherein the computer determines at least one suggested corrective action in conformity with differences between the performance data and expected performance data in conjunction with the indication of location. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A method of managing a wireless radio-frequency (RF) network, the method comprising:
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coupling in communication, multiple radio-frequency transceivers and associated multiple antennas to which the radio-frequency transceivers are coupled, wherein the multiple radio-frequency transceivers are configured for radio-frequency communication one or more mobile wireless communications devices; locating the one or more mobile wireless communications devices according to the radio-frequency communication and generating an indication of a location of the one or more mobile wireless communications devices; receiving and storing the indication of location by a computer system; the computer system receiving and storing performance data of connections between the one or more mobile wireless communications devices and the multiple radio-frequency transceivers along with the indication of location; the computer system receiving an indication of performance from a first one of the multiple radio-frequency transceivers that indicates that communication between the first one of the radio-frequency transceivers and the one or more mobile wireless communications devices is faulty; responsive to receiving the indication that the communication is faulty, the computer taking corrective action on the particular radio-frequency transceiver to attempt to remedy the fault; the computer referencing the performance data to expected performance data; and the computer determining at least one suggested corrective action in conformity with differences between the performance data and expected performance data in conjunction with the indication of location. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification