Role-driven notification system including support for collapsing combinations

• US 9,646,069 B2
• Filed: 10/07/2015
• Issued: 05/09/2017
• Est. Priority Date: 09/07/2012
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Khalsa, Suchet Singh, Shukla, Archana, Shetty, Prashant Kumar, Doering, Jeffrey, Arun, Gopalan
• Primary Examiner(s): SALL, EL HADJI MALICK
• Application Number:
  US14/877,835
• Publication Number:
  US 20160028581A1
• Time in Patent Office: 580 Days
• Field of Search: 709223, 709206, 709203, 709200
• CPC Class Codes: G06F 16/122 using management policies backup systems G06F11/1446; file migration policies for HSM systems G06F16/185
• CPC Class Codes: G06F 16/178 Techniques for file synchronisation in file systems
• CPC Class Codes: G06F 16/2282 Tablespace storage structures; Management thereof
• CPC Class Codes: G06F 16/2308 Concurrency control transaction processing G06F9/466
• CPC Class Codes: G06F 16/2365 Ensuring data consistency and integrity
• CPC Class Codes: G06F 16/27 Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
• CPC Class Codes: G06F 16/273 Asynchronous replication or reconciliation
• CPC Class Codes: G06F 16/283 Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
• CPC Class Codes: G06F 16/284 Relational databases
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 41/0686 Additional information in the notification, e.g. enhancement of specific meta-data
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 41/5041 characterised by the time relationship between creation and deployment of a service
• CPC Class Codes: H04L 41/5054 Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
• CPC Class Codes: H04L 41/5064 Customer relationship management
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 47/70 : Admission control; Resource allocation
• CPC Class Codes: H04L 63/10 : for controlling access to devices or network resources
• CPC Class Codes: H04L 63/20 : for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/10 : in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Embodiments of the invention relate to a method of implementing role-driven notification. The method includes storing, by a cloud infrastructure system including computing devices, notification templates. Each of the notification templates are associated with a role. The method further includes determining that a user is associated with a first role and a second role, determining that the first role is associated with a first notification template and the second role is associated with a second notification template. Further, the method includes combining the first template and the second template to generate a third template, based on the third template, generating a notification. The method then, sends the notification to the user.

Claims

1. A method comprising:

determining, by a computing system, that a user is associated with multiple roles;

identifying, by the computing system, a set of notification templates for the multiple roles associated with the user, wherein the set of notification templates is identified from a plurality of notification templates, wherein a first notification template in the set of notification templates is associated with a first role, wherein a second notification template in the set of notification templates is associated with a second role, and wherein the first notification template is different from the second notification template;

generating, by the computing system, an additional notification template by combining the first notification template and the second notification template, wherein the first notification template and the second notification template for the combining are identified based on the multiple roles associated with the user; and

sending, using the additional notification template, a notification to the user.

2. The method of claim 1, wherein each notification template in the set of notification templates indicates different information about a type of event based on the role.

3. The method of claim 1, wherein the first role and the second role are roles in a plurality of roles arranged in a role hierarchy, wherein the plurality of notification templates are arranged in a notification template hierarchy that maps to the role hierarchy, and wherein the first notification template and the second notification template are combined to generate the additional notification template based on a location of the first role and the second role in the role hierarchy.

4. The method of claim 1, wherein the notification includes information about an event occurring in a cloud infrastructure system.

5. The method of claim 4, wherein the first notification template indicates information about a first type of event in the cloud infrastructure system, and wherein the second notification template indicate indicates information about a second type of event in the cloud infrastructure system.

6. The method of claim 1, wherein the first role and the second role are associated with a user overlap.

7. The method of claim 1, further comprising:

determining a plurality of notifications to send to the user based on the roles associated with the user, each of the plurality of notifications generated based on one or more of the plurality of notification templates; and

collapsing the plurality of notifications into one or more notifications based on the roles associated with the user.

15. The method of claim 1, wherein each notification template of the plurality of notification templates indicates one or more notifications of information associated with an event, the one or more notifications to be received by the first role or the second role.

8. A system comprising:

one or more processors; and

a memory operatively coupled to the one or more processors, wherein the memory stores a set of instructions that, when executed by the one or more processors, causes the one or more processors to;

determine that a user is associated with multiple roles;

identify a set of notification templates for the multiple roles associated with the user, wherein the set of notification templates is identified from a plurality of notification templates, wherein a first notification template in the set of notification templates is associated with a first role, wherein a second notification template in the set of notification templates is associated with a second role, and wherein the first notification template is different from the second notification template;

generate an additional notification template by combining the first notification template and the second notification template, wherein the first notification template and the second notification template for the combining are identified based on the multiple roles associated with the user; and

send, using the additional notification template, a notification to the user.

9. The system of claim 8, wherein each notification template in the set of notification templates indicates different information about a type of event based on the role.

10. The system of claim 8, wherein the first notification template indicates information about a first type of event in a cloud infrastructure system, and wherein the second notification template indicate indicates information about a second type of event in the cloud infrastructure system.

11. The system of claim 8, wherein the set of instructions, when executed by the one or more processors, further causes the one or more processors to:

determine a plurality of notifications to send to the user based on the roles associated with the user, each of the plurality of notifications generated based on one or more of the plurality of notification templates; and

collapse the plurality of notifications into one or more notifications based on the roles associated with the user.

12. A non-transitory computer-readable medium storing a set of instructions which, when executed by one or more processors, causes the one or more processors to:

determine that a user is associated with multiple roles;

identify a set of notification templates for the multiple roles associated with the user, wherein the set of notification templates is identified from a plurality of notification templates, wherein a first notification template in the set of notification templates is associated with a first role, wherein a second notification template in the set of notification templates is associated with a second role, and wherein the first notification template is different from the second notification template;

generate an additional notification template by combining the first notification template and the second notification template, wherein the first notification template and the second notification template for the combining are identified based on the roles associated with the user; and

send, using the additional notification template, a notification to the user.

13. The non-transitory computer-readable medium of claim 12, wherein each notification template in the set of notification templates indicates different information about a type of event based on the role.

14. The non-transitory computer-readable medium of claim 12, wherein the first notification template indicates information about a first type of event in the cloud infrastructure system, and wherein the second notification template indicate indicates information about a second type of event in a cloud infrastructure system.