Computer implemented methods and apparatus for trials onboarding

• US 9,647,922 B2
• Filed: 05/15/2014
• Issued: 05/09/2017
• Est. Priority Date: 05/15/2013
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Elliott, Reid A., Hoefner, Ture, Fitzpatrick, Robert Michael, Burki, Dileep, Bitting, Doug, Nierenberg, Erik Jeffrey, Gupta, Akhilesh, Mortimore, Jr., William Charles, Murnock, Jr., George John
• Primary Examiner(s): Tokuta, Shean
• Application Number:
  US14/278,987
• Publication Number:
  US 20140344435A1
• Time in Patent Office: 1,090 Days
• CPC Class Codes: H04L 41/5051 Service on demand, e.g. definition and deployment of services in real time
• CPC Class Codes: H04L 43/50 Testing arrangements

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for trials onboarding. A server may receive a request to generate a trial instance of an organization providing data and functionality for a period of time. Data on the request may also be stored. The trial instance may be selected from a template based on an access channel corresponding to the request.

Claims

1. A computer implemented method for managing instances of a trial organization, the method comprising:

receiving, at a server, information indicating a first request from a first access channel for a first instance of a trial organization, the trial organization providing a set of data and functionality;

generating the first instance of the trial organization, the first instance configured to provide access to the trial organization for a first period of time based on the first access channel;

receiving, at the server, information indicating a second request from a second access channel for a second instance of the trial organization, the first access channel and the second access channel being different and corresponding to different device types; and

generating the second instance of the trial organization, the second instance configured to provide access to the trial organization for a second period of time based on the second access channel, the first period of time and the second period of time being different.

2. The computer implemented method of claim 1, wherein the first instance of the trial organization corresponds to a first template of the trial organization, and the second instance of the trial organization corresponds to a second template of the trial organization.

3. The computer implemented method of claim 2, wherein the first template is based on the first access channel, and the second template is based on the second access channel.

4. The computer implemented method of claim 1, further comprising:

queuing the first request and the second request into a queue of requests, and wherein the generation of the first instance and the second instance is based on a priority corresponding to each instance in the queue.

5. The computer implemented method of claim 1, wherein the first request is associated with a first source, the first source providing an identifier, the identifier associated with the first instance of the trial organization responsive to the generation of the first instance.

9. The one or more computing devices of claim 1, the one or more processors further operable to execute one or more instructions to cause the computing device to:

queue the first request and the second request into a queue of requests, and wherein the generation of the first instance and the second instance is based on a priority corresponding to each instance in the queue.

6. One or more computing devices for using applications, the one or more computing devices comprising:

one or more processors operable to execute one or more instructions to cause a computing device to;

receive information indicating a first request from a first access channel for a first instance of a trial organization, the trial organization providing a set of data and functionality;

generate the first instance of the trial organization, the first instance configured to provide access to the trial organization for a first period of time based on the first access channel;

receive information indicating a second request from a second access channel for a second instance of the trial organization, the first access channel and the second access channel being different and corresponding to different device types; and

generate the second instance of the trial organization, the second instance configured to provide access to the trial organization for a second period of time based on the second access channel, the first period of time and the second period of time being different.

7. The one or more computing devices of claim 6, wherein the first instance of the trial organization corresponds to a first template of the trial organization, and the second instance of the trial organization corresponds to a second template of the trial organization.

8. The one or more computing devices of claim 7, wherein the first template is based on the first access channel, and the second template is based on the second access channel.

10. The one or more computing devices of claim 6, wherein the first request is associated with a first source, the first source providing an identifier, the identifier associated with the first instance of the trial organization responsive to the generation of the first instance.

11. A non-transitory computer readable medium having instructions stored thereon, the instructions configured to cause a computing device to:

receive information indicating a first request from a first access channel for a first instance of a trial organization, the trial organization providing a set of data and functionality;

generate the first instance of the trial organization, the first instance configured to provide access to the trial organization for a first period of time based on the first access channel;

receive information indicating a second request from a second access channel for a second instance of the trial organization, the first access channel and the second access channel being different and corresponding to different device types; and

generate the second instance of the trial organization, the second instance configured to provide access to the trial organization for a second period of time based on the second access channel, the first period of time and the second period of time being different.

12. The non-transitory computer readable medium of claim 11, wherein the first instance of the trial organization corresponds to a first template of the trial organization, and the second instance of the trial organization corresponds to a second template of the trial organization.