Situation-based broadcast messages

• US 9,654,240 B1
• Filed: 01/04/2016
• Issued: 05/16/2017
• Est. Priority Date: 01/04/2016
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated (Kyndryl Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Hoareau, Guillaume, Musial, John G., Liebenberg, Johannes J., Whitman, Todd R.
• Primary Examiner(s): Bilgrami, Asghar
• Application Number:
  US14/986,948
• Time in Patent Office: 498 Days
• CPC Class Codes: G06Q 30/0252 based on events or environment, e.g. weather or festivals
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: H04H 20/59 for emergency or urgency
• CPC Class Codes: H04H 20/61 for local area broadcast, e.g. instore broadcast
• CPC Class Codes: H04H 60/51 of receiving stations
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/06 Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 80/04 Network layer protocols, e.g. mobile IP [Internet Protocol]
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

An aspect includes receiving, by a computer processor, a sign up request from a mobile device for a message service. The message service is configured to distribute messages spanning a time period that corresponds to an event at which the mobile device is present. A further aspect includes determining, during the course of the time period, an occurrence of a condition for triggering a first message and sending the first message to the mobile device during the time period using a wireless internet browser based protocol. The first message is transmitted over a wireless network. A further aspect includes cancelling the message service at the expiration of the time period.

Claims

1. A method, comprising:

receiving, by a computer processor, a sign up request from a first mobile device for a message service with respect to an event at which the first mobile device is present, the message service configured to distribute messages spanning a time period that corresponds to the event;

determining, during the time period, that a condition has occurred for triggering a message;

determining that a location of the condition is within a specified range of a location of the first mobile device;

determining that the location of the condition is outside of the specified range of a location of a second mobile device present at the event;

sending the message to the first mobile device during the time period using a wireless internet browser based protocol, wherein the message is transmitted over a wireless network;

sending the message to the second mobile device after sending the message to the first mobile device based at least in part on the location of the condition being within the specified range of the location of the first mobile device and outside of the specified range of the location of the second mobile device; and

cancelling the message service at the expiration of the time period.

2. The method of claim 1, wherein the time period is defined by beginning and end times of the event.

3. The method of claim 1, further comprising providing a user interface with options for receiving settings for the message service;

and

receiving, via the options;

beginning and end times of the event,

beginning and end times of a registration period for registering the first mobile device; and

a cancellation time for de-activating the message service.

4. The method of claim 3, wherein the options further include an option to customize the message based at least in part on one or more characteristics of the condition.

5. The method of claim 3, wherein the options further include an option to customize the message based at least in part on one or more characteristics of the condition and based at least in part on identified needs of a subscriber of the message service.

6. The method of claim 1, further comprising:

receiving seating assignment information from the first mobile device; and

determining the location of the first mobile device based at least in part on the seating assignment information.

7. The method of claim 1, further comprising:

receiving a unique identifier of the first mobile device;

tracking movement of the first mobile device at the event via the unique identifier; and

determining the location of the first mobile device based at least in part on the tracking.

8. The method of claim 1, further comprising:

marking an indication of the location of the condition on an electronic map of the event;

determining an exit pathway that guides the first mobile device away from the condition; and

marking an indication of the exit pathway on the electronic map;

wherein transmitting the message to the first mobile device includes transmitting the electronic map to the first mobile device.

19. The method of claim 1, further comprising:

determining that the sign-in request comprises an indication of a disability of a user of the first mobile device;

determining an exit pathway that accommodates the disability, wherein the exit pathway guides the user of the first mobile device away from the location of the condition towards an exit of a venue associated with the event; and

customizing the message sent to the first mobile device to include an indication of the exit pathway.

20. The method of claim 1, further comprising:

determining a location of a third mobile device;

determining that the location of the first mobile device is closer to a location of an exit of a venue associated with the event than the location of the third mobile device; and

transmitting the message to the third mobile device after transmitting the message to the first mobile device.

9. A system, comprising:

a memory having computer readable instructions; and

a processor for executing the computer readable instructions, the computer readable instructions including instructions for;

receiving a sign up request from a first mobile device for a message service with respect to an event at which the first mobile device is present, the message service configured to distribute messages spanning a time period that corresponds to the event;

determining, during the time period, that a condition has occurred for triggering a message;

determining that a location of the condition is within a specified range of a location of the first mobile device;

determining that the location of the condition is outside of the specified range of a location of a second mobile device present at the event;

sending the message to the first mobile device during the time period using a wireless internet browser based protocol, wherein the message is transmitted over a wireless network;

sending the message to the second mobile device after sending the message to the first mobile device based at least in part on the location of the condition being within the specified range of the location of the first mobile device and outside of the specified range of the location of the second mobile device, and

cancelling the message service at the expiration of the time period.

10. The system of claim 9, wherein the time period is defined by beginning and end times of the event.

11. The system of claim 9, wherein the computer readable instructions further comprise instructions for providing a user interface with options for receiving settings for the message service;

and

receiving, via the options;

beginning and end times of the event;

beginning and end times of a registration period for registering the first mobile device; and

a cancellation time for de-activating the message service.

12. The system of claim 11, wherein the options further include an option to customize the message based at least in part on one or more characteristics of the condition.

13. The system of claim 11, wherein the options further include an option to customize the message based at least in part on one or more characteristics of the condition and based at least in part on identified needs of a subscriber of the message service.

14. The system of claim 9, wherein the computer readable instructions further comprise:

receiving seating assignment information from the first mobile device; and

determining the location of the first mobile device based at least in part on the seating assignment information.

15. The system of claim 9, wherein the computer readable instructions further comprise instructions for:

receiving a unique identifier of the first mobile device;

tracking movement of the first mobile device at the event via the unique identifier; and

determining the location of the first mobile device based at least in part on the tracking.

16. The system of claim 9, wherein the computer readable instructions further comprise instructions for:

marking an indication of the location of the condition on an electronic map of the event;

determining an exit pathway that guides the first mobile device away from the condition; and

marking an indication of the exit pathway on the electronic map;

wherein transmitting the message to the first mobile device includes transmitting the electronic map to the first mobile device.

17. A computer program product comprising a non-transitory computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions executable by a computer processor to cause the computer processor to perform a method comprising:

receiving, by a computer processor, a sign up request from a first mobile device for a message service with respect to an event at which the first mobile device is present, the message service configured to distribute messages spanning a time period that corresponds to the event;

determining, during the time period, that a condition has occurred for triggering a message;

determining that a location of the condition is within a specified range of a location of the first mobile device;

determining that the location of the condition is outside of the specified range of a location of a second mobile device present at the event;

sending the message to the first mobile device during the time period using a wireless internet browser based protocol, wherein the message is transmitted over a wireless network;

sending the message to the second mobile device after sending the message to the first mobile device based at least in part on the location of the condition being within the specified range of the location of the first mobile device and outside of the specified range of the location of the second mobile device, and

cancelling the message service at the expiration of the time period.

18. The computer program product of claim 17, wherein the time period is defined by beginning and end times of the event.