System and method for call treatment using a third party database
First Claim
1. A system for use in managing information with respect to a controlled environment facility, said system comprising:
- a plurality of applications providing desired functionality with respect to the operation of the controlled environment facility, wherein said functionality includes management aspects of said controlled environment facility and communication aspects of said controlled environment facility;
a connection layer providing interoperability with respect to said plurality of applications; and
an information portal providing interfacing of ones of said plurality of applications for access outside of the controlled environment facility, wherein said access outside of the controlled environment facility may be initiated from inside and outside of the controlled environment facility.
25 Assignments
0 Petitions
Accused Products
Abstract
Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may be made with respect to a group of controlled environment facilities, etcetera.
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Citations
40 Claims
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1. A system for use in managing information with respect to a controlled environment facility, said system comprising:
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a plurality of applications providing desired functionality with respect to the operation of the controlled environment facility, wherein said functionality includes management aspects of said controlled environment facility and communication aspects of said controlled environment facility; a connection layer providing interoperability with respect to said plurality of applications; and an information portal providing interfacing of ones of said plurality of applications for access outside of the controlled environment facility, wherein said access outside of the controlled environment facility may be initiated from inside and outside of the controlled environment facility. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for managing information with respect to a controlled environment facility, said method comprising:
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providing management functionality with respect to the operation of the controlled environment facility, wherein said management functionality provides for management of residents of said controlled environment facility; providing transaction functionality with respect to the operation of the controlled environment facility, wherein said transaction functionality provides for communication between residents of said controlled environment facility and persons outside of said controlled environment facility; and coupling said management functionality and said transaction functionality to provide data communication there between. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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Specification