Event reporting and handling
First Claim
1. A method comprising:
- by a computing device, logging one or more events occurring on one or more client computing devices associated with a user of a social-networking system, each of one or more of the events comprising a restriction of a user action on the social-networking system, the restriction comprising the social-networking system blocking the user from interacting with another user of the social-networking system;
by the computing device, providing for display an indication of each of one or more of the events and one or more user-activatable references for each of one or more of the events,wherein the indication comprises information about the event, and each user-activatable reference is configured to take an action in relation to the event, the action comprising requesting more information or resolving the event;
by the computing device, receiving, from the user, a selection of the user-activatable reference, wherein the selection signifies that the user has dismissed the indication, requested more information regarding the indication, confirmed the event, authorized the event, disavowed the event, submitted a question about the event, challenged the event, or resolved the event; and
by the computing device, determining a control action associated with the event in response to the selection of the user-activatable reference, wherein the control action comprises sending additional information explaining the event for the user, updating the indication, configuring authorization settings for the user, configuring account settings for the user, configuring permissions for the user with respect to another user, configuring permissions for the user with respect to particular functionality, temporarily suspending the user'"'"'s access to information, or assessing a penalty for the user.
2 Assignments
0 Petitions
Accused Products
Abstract
Particular embodiments may receive and log information related to one or more events occurring on one or more client computing devices associated with a user. An event may comprise a restriction of a user action on a social-networking system, the restriction comprising the social-networking system blocking the user from performing the user action. An event may comprise a login issue associated with logging in to the social-networking system. An event may comprise a system or device error. System errors may comprise events originating from a third-party system. For each event, an indication of the event and at least one user-activatable reference may be provided for display to the user. A control action may then be determined for the event in response to a user selection of the user-activatable reference. An interface may provide third parties with a view of a user'"'"'s events as well as functionality to effect control actions.
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Citations
20 Claims
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1. A method comprising:
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by a computing device, logging one or more events occurring on one or more client computing devices associated with a user of a social-networking system, each of one or more of the events comprising a restriction of a user action on the social-networking system, the restriction comprising the social-networking system blocking the user from interacting with another user of the social-networking system; by the computing device, providing for display an indication of each of one or more of the events and one or more user-activatable references for each of one or more of the events, wherein the indication comprises information about the event, and each user-activatable reference is configured to take an action in relation to the event, the action comprising requesting more information or resolving the event; by the computing device, receiving, from the user, a selection of the user-activatable reference, wherein the selection signifies that the user has dismissed the indication, requested more information regarding the indication, confirmed the event, authorized the event, disavowed the event, submitted a question about the event, challenged the event, or resolved the event; and by the computing device, determining a control action associated with the event in response to the selection of the user-activatable reference, wherein the control action comprises sending additional information explaining the event for the user, updating the indication, configuring authorization settings for the user, configuring account settings for the user, configuring permissions for the user with respect to another user, configuring permissions for the user with respect to particular functionality, temporarily suspending the user'"'"'s access to information, or assessing a penalty for the user. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. One or more computer-readable non-transitory storage media embodying software that, when executed, is configured to:
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by a computing device, log one or more events occurring on one or more client computing devices associated with a user of a social-networking system, each of one or more of the events comprising a restriction of a user action on the social-networking system, the restriction comprising the social-networking system blocking the user from interacting with another user of the social-networking system; by the computing device, provide for display an indication of each of one or more of the events and one or more user-activatable references for each of one or more of the events, wherein the indication comprises information about the event, and each user-activatable reference is configured to take an action in relation to the event, the action comprising requesting more information or resolving the event; by the computing device, receive, from the user, a selection of the user-activatable reference, wherein the selection signifies that the user has dismissed the indication, requested more information regarding the indication, confirmed the event, authorized the event, disavowed the event, submitted a question about the event, challenged the event, or resolved the event; and by the computing device, determine a control action associated with the event in response to the selection of the user-activatable reference, wherein the control action comprises sending additional information explaining the event for the user, updating the indication, configuring authorization settings for the user, configuring account settings for the user, configuring permissions for the user with respect to another user, configuring permissions for the user with respect to particular functionality, temporarily suspending the user'"'"'s access to information, or assessing a penalty for the user. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system comprising:
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one or more processors; and a memory coupled to the one or more processors comprising instructions executable by the one or more processors, the one or more processors configured, when executing the instructions, to; log one or more events occurring on one or more client computing devices associated with a user of a social-networking system, each of one or more of the events comprising a restriction of a user action on the social-networking system, the restriction comprising the social-networking system blocking the user from interacting with another user of the social-networking system; provide for display an indication of each of one or more of the events and one or more user-activatable references for each of one or more of the events, wherein the indication comprises information about the event, and each user-activatable reference is configured to take an action in relation to the event, the action comprising requesting more information or resolving the event; receive, from the user, a selection of the user-activatable reference, wherein the selection signifies that the user has dismissed the indication, requested more information regarding the indication, confirmed the event, authorized the event, disavowed the event, submitted a question about the event, challenged the event, or resolved the event; and determine a control action associated with the event in response to the selection of the user-activatable reference, wherein the control action comprises sending additional information explaining the event for the user, updating the indication, configuring authorization settings for the user, configuring account settings for the user, configuring permissions for the user with respect to another user, configuring permissions for the user with respect to particular functionality, temporarily suspending the user'"'"'s access to information, or assessing a penalty for the user. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification