Transcribing audio communication sessions

• US 9,674,341 B1
• Filed: 11/03/2016
• Issued: 06/06/2017
• Est. Priority Date: 07/27/2016
• Status: Active Grant

• Current Assignee: Sorenson Ip Holdings, LLC
• Original Assignee: Sorenson Ip Holdings, LLC
• Inventors: Pakidko, Nicholas N., Pan, Jasper
• Primary Examiner(s): Nealon, William
• Application Number:
  US15/342,969
• Time in Patent Office: 215 Days
• Field of Search: 4554141
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 25/48 specially adapted for particular use
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04R 2225/55 Communication between hearing aids and external devices via a network for data exchange
• CPC Class Codes: H04R 25/554 using a wireless connection, e.g. between microphone and amplifier or using Tcoils
• CPC Class Codes: H04W 4/80 Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 84/12 WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 84/18 Self-organising networks, e.g. ad-hoc networks or sensor networks
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

A computer-implemented method to provide transcriptions of an audio communication session is disclosed. The method may include receiving audio data at a first device from a second device over a first wireless network connection of a first wireless network type and providing the audio data to a speaker of the first device for output of the audio data. The method may further include encoding the audio data at the first device based on a second wireless network type and transmitting the encoded audio data from the first device over a second wireless network of the second wireless network type.

Claims

1. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at an audio output device from a first device over a first wireless network, the audio data received by the first device over a second wireless network, the second wireless network is a different type of wireless network than the first wireless network;

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data;

providing the first multiplexed audio data to a speaker of the audio output device for output of the first multiplexed audio data;

transmitting the second multiplexed audio data from the audio output device to the first device over a third wireless network, the third wireless network is a different type of wireless network than the first wireless network and the second wireless network;

obtaining, at a transcription system from the first device, the second multiplexed audio data received by the first device from the audio output device that is transmitted over the third wireless network;

generating, at the transcription system, a transcript of the second multiplexed audio data; and

providing the transcript to the first device for presentation of the transcript by the first device.

2. The method of claim 1, wherein the first device is a smartphone, a laptop, or a tablet.

3. The method of claim 1, wherein the second multiplexed audio data is provided from the first device to the transcription system at least partially over the second wireless network.

4. The method of claim 1, wherein the first wireless network is a BLUETOOTH wireless network and the audio output device is a BLUETOOTH wireless headset that is paired with the first device.

5. The method of claim 1, wherein the third wireless network is a IEEE 802.11 wireless network and the second wireless network is a cellular wireless network.

6. The method of claim 1, wherein the first multiplexed audio data and the second multiplexed audio data are the same as the audio data.

7. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at a first device over a first wireless network;

multiplexing, by the first device, the audio data to generate first multiplexed audio data and second multiplexed audio data;

providing the first multiplexed audio data to a speaker of the first device for output of the first multiplexed audio data;

transmitting the second multiplexed audio data from the first device over a second wireless network, the second wireless network is a different type of wireless network than the first wireless network;

obtaining, at a transcription system, the second multiplexed audio data transmitted over the second wireless network; and

generating, at the transcription system, a transcript of the audio data.

8. The method of claim 7, further comprising providing the transcript to a second device for presentation of the transcript by the second device.

9. The method of claim 8, wherein the audio data provided to the first device over the first wireless network is provided from the second device.

10. The method of claim 8, wherein the second multiplexed audio data is obtained at the transcription system by way of the second device, the second device receiving the second multiplexed audio data by way of the second wireless network from the first device.

11. The method of claim 10, wherein the second multiplexed audio data is provided from the second device to the transcription system at least partially over the second wireless network.

12. The method of claim 7, wherein the transcript is presented in substantially real time with the output of the first multiplexed audio data.

13. The method of claim 7, wherein the second multiplexed audio data is obtained at the transcription system by way of a network access point of the second wireless network, the network access points receives the second multiplexed audio data by way of the second wireless network from the first device.

14. The method of claim 7, wherein the second multiplexed audio data is transmitted from the first device over the second wireless network to a second device before transmission to the transcription system.

15. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at a first device from a second device;

multiplexing, by the first device, the audio data to generate first multiplexed audio data and second multiplexed audio data;

providing the first multiplexed audio data to a speaker of the first device for output of the first multiplexed audio data;

transmitting the second multiplexed audio data from the first device to the second device;

obtaining, at a transcription system, the second multiplexed audio data from the second device;

generating, at the transcription system, a transcript of the audio data; and

presenting, by the second device, the transcript in substantially real time with the output of the first multiplexed audio data by the speaker of the first device.

16. The method of claim 15, wherein the first device is a smartphone, a laptop, or a tablet.

17. The method of claim 15, wherein the audio data is transmitted over a first wireless network to the first device from the second device.

18. The method of claim 17, wherein the second multiplexed audio data is transmitted from the first device to the second device over a second wireless network, wherein the second wireless network is a different type of wireless network than the first wireless network.

19. The method of claim 18, wherein the first wireless network is a BLUETOOTH wireless network and the second wireless network is a IEEE 802.11 wireless network.

20. The method of claim 15, wherein the first multiplexed audio data and the second multiplexed audio data are the same as the audio data.