Electronic messaging exchange
First Claim
1. A secure electronic message exchange system usable inside a secured inmate facility, the secure electronic message exchange system comprising:
- a secure communications platform;
a control platform; and
a wireless safe terminal configured to allow a local user to generate a message in a voice format using a voice input and transmit the voice message via a wireless connection to the control platform;
wherein the control platform is configured to;
receive the voice message from the safe terminal;
convert the voice message from the voice format into a text format using speech recognition;
store the converted message in the text format;
identify, from the converted message, account information of a remote user;
obtain contact information related to the remote user from a database, based on the identified account information of the remote user; and
transmit the converted message to the secure communications platform only after the converted message has passed a security check;
wherein the secure communications platform is configured to transmit the converted message to the remote user, based on the obtained contact information of the remote user, andwherein the wireless safe terminal accesses secure communications platform software only and blocks the local user from accessing the internet.
8 Assignments
0 Petitions
Accused Products
Abstract
A computer-implemented system and method for secure electronic message exchange including coupling a control platform to a workstation of a plurality of workstations via a communications medium, where the control platform includes one or more apparatuses for monitoring, controlling, conversion, and billing, related to messages exchanged between a plurality of local users and a plurality of remote users. The system prevents forwarding or copying of a message sent by a local user of the plurality of local users and received by a remote user of the plurality of remote users, to another party by the control platform. The system and method also provides for authenticating the remote user with the control platform.
150 Citations
25 Claims
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1. A secure electronic message exchange system usable inside a secured inmate facility, the secure electronic message exchange system comprising:
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a secure communications platform; a control platform; and a wireless safe terminal configured to allow a local user to generate a message in a voice format using a voice input and transmit the voice message via a wireless connection to the control platform; wherein the control platform is configured to; receive the voice message from the safe terminal; convert the voice message from the voice format into a text format using speech recognition; store the converted message in the text format; identify, from the converted message, account information of a remote user; obtain contact information related to the remote user from a database, based on the identified account information of the remote user; and transmit the converted message to the secure communications platform only after the converted message has passed a security check; wherein the secure communications platform is configured to transmit the converted message to the remote user, based on the obtained contact information of the remote user, and wherein the wireless safe terminal accesses secure communications platform software only and blocks the local user from accessing the internet. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 21, 22)
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13. A secure electronic message exchange system usable inside a secured inmate facility, the system comprising:
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a control platform; a wireless safe terminal; a secure communications platform configured to; receive a message in a voice format from a remote user, and transmit the voice message to the control platform; wherein the control platform is configured to; receive the voice message from the secure communications platform; convert the voice message from the voice format into a text format using speech recognition; store the converted message in the text format; identify, from the converted message, account information of the remote user; and transmit the converted message to the wireless safe terminal, only after the converted message has passed a security check, wherein the wireless safe terminal is configured to receive the converted message from the control platform via a wireless connection and provide the converted message to a local user, wherein the wireless safe terminal accesses secure communications platform software only and blocks the local user from accessing the internet. - View Dependent Claims (14, 15, 16, 17, 18, 23, 24)
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19. A computer-implemented method for transmitting messages from a secured inmate facility, the method comprising:
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receiving, via a wireless connection, a local user message in a voice format generated using a voice input at a wireless safe terminal; transmitting the voice message from the safe terminal to a control platform; converting the voice message from the voice format into a text format using speech recognition; storing the converted message in the text format; identifying, from the converted message, account information of a remote user; obtaining contact information related to the remote user from a database, based on the identified account information of the remote user; and transmitting the converted message to the remote user based on the obtained contact information of the remote user, only after the converted message has passed a security check, wherein the wireless safe terminal accesses secure communications platform software only and blocks the local user from accessing the internet. - View Dependent Claims (25)
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20. A computer-implemented method for receiving messages in a secured inmate facility, the method comprising:
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receiving a message in a voice format from a remote device associated with a remote user, wherein the remote device is located outside the facility; converting the voice message from a voice format into a text format using speech recognition; storing the converted message in the text format; identifying, from the converted message, account information of the remote user; and transmitting, via a wireless connection, the converted message in the text format to a wireless safe terminal associated with a local user, only after the converted message has passed a security check, wherein the wireless safe terminal is configured to receive the converted message from the control platform via a wireless connection and provide the converted message to a local user and wherein the wireless safe terminal accesses secure communications platform software only and blocks the local user from accessing the internet.
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Specification