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Electronic messaging exchange

  • US 9,680,879 B2
  • Filed: 08/12/2014
  • Issued: 06/13/2017
  • Est. Priority Date: 11/24/2004
  • Status: Active Grant
First Claim
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1. A system comprising:

  • a workstation configured to;

    compose a first message according to input commands received from a first local user, the first message being designated for delivery to a first remote user;

    convert the first message from a voice format to an alphanumeric format using speech recognition;

    receive a second message from a second local user designated for delivery to a second remote user, wherein the second message is transcribed on a scannable physical document in a hand-written format in a first language;

    perform optical character recognition (OCR) on the second message;

    identify, from the OCR of the second message, an account number of the second remote user;

    obtain contact information related to the second remote user from a database, based on the identified account number of the second remote user; and

    determine, from the obtained contact information related to the second remote user, an email address of the second remote user;

    transmit the first message and the second message to a central station;

    the central station configured to;

    convert the second message to a format appropriate for transmission to the second remote user;

    perform a first security check on the first message and the converted second message;

    transmit the first message to the first remote user only after the first message has passed the first security check; and

    transmit the converted second message to the second remote user, based at least in part on the obtained contact information related to the second remote user, only after the converted second message has passed a second security check.

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