Identifying recycled telephone numbers

• US 9,680,989 B2
• Filed: 10/19/2015
• Issued: 06/13/2017
• Est. Priority Date: 12/11/2012
• Status: Active Grant

• Current Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Original Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Inventors: Scully, Michael N. B.
• Primary Examiner(s): Sing, Simon
• Application Number:
  US14/887,225
• Publication Number:
  US 20160112560A1
• Time in Patent Office: 603 Days
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 8/28 Number portability ; Network address portability

Abstract

An automated method begins by receiving a list of numbers that have been de-activated by a carrier. Periodically, and for each number, a request is made to identify a current carrier for the number. If the current carrier matches the carrier that provided the de-activation information, the mobile number is considered to be in a first state, i.e., shut off and returned to a pool of numbers that are available to this same carrier. Upon a determination that the number is in the first state, the provider issues a request to any opt-in database to delete any express consent or other similar data associated with the number. If, however, the number does not match the carrier of deactivation, the number is considered to be in a second state, i.e., likely to have been ported by the same user to a new carrier. This state is logged in an audit trail.

Claims

1. An apparatus operative in association with one or more service provider opt-in databases, comprising:

one or more hardware processors; and

computer memory holding computer program instructions executed by the one or more hardware processors to;

receive one or more de-activation lists from one or more carriers;

periodically, and for each telephone number identified on a given de-activation list, issue a request to determine a current carrier associated with that telephone number;

when the current carrier does not match an identification of a carrier that had identified the telephone number as being de-activated, identify the telephone number as being ported; and

for each ported telephone number, log an identification thereof.

2. The apparatus of claim 1, wherein the telephone number is a mobile telephone number.

3. The apparatus of claim 1, wherein the request is issued over an application programming interface (API).

4. The apparatus of claim 1, wherein the computer program instructions execute as software-as-a-service.

5. The apparatus of claim 1, wherein when the current carrier matches an identification of a carrier that had identified the telephone number as being de-activated, the computer program instructions are further operative to identify the telephone number as being recycled.

6. The apparatus of claim 1, wherein the computer program instructions are further operative to generate a master list from the de-activation lists received from the carriers.

7. The apparatus of claim 1, wherein the telephone number is a landline telephone number.

8. The apparatus of claim 1, wherein opt-in data in at least one of the one or more service provider opt-in databases is associated with at least one of the telephone numbers.

9. A method, comprising:

receiving, by a processor, one or more de-activation lists from one or more carriers;

periodically, and for each telephone number identified on a given de-activation list, issuing, by the processor, a request to determine a current carrier associated with that telephone number;

when the current carrier does not match an identification of a carrier that had identified the telephone number as being de-activated, identifying, by the processor, the telephone number as being ported; and

for each ported telephone number, logging, by the processor, an identification thereof.

10. The method of claim 9, wherein the telephone number is a mobile telephone number.

11. The method of claim 9, wherein the request is issued over an application programming interface (API).

12. The method of claim 9, further comprising, when the current carrier matches an identification of a carrier that had identified the telephone number as being de-activated, identifying the telephone number as being recycled.

13. The method of claim 9, further comprising generating a master list from the de-activation lists received from the carriers.

14. The method of claim 9, wherein the telephone number is a landline telephone number.

15. The method of claim 9, wherein opt-in data in at least one of the one or more service provider opt-in databases is associated with at least one of the telephone numbers.