Computer system for interaction with user devices presenting a keyboardless data entry interface and third party data systems

• US 9,684,933 B2
• Filed: 08/04/2014
• Issued: 06/20/2017
• Est. Priority Date: 05/24/2012
• Status: Active Grant

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Schumann, Jr., Douglas D.
• Primary Examiner(s): Hamilton, Lalita M
• Application Number:
  US14/450,700
• Publication Number:
  US 20140343971A1
• Time in Patent Office: 1,051 Days
• Field of Search: 705 4, 705 35
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A computer system for interaction with user devices presenting a keyboardless data entry interface and third party data systems is configured to provide data for display on a user device of a selectable input graphical user interface, the graphical user interface including a series of user selectable inputs not requiring user keyboard-type information entry. The system is configured to obtain data from a user device and from third party computer systems. The system is further configured to determine an insurance quotation based on inputs via the graphical user interface not requiring user keyboard-type information entry and the data from one or more of the user device and third party computer systems.

Claims

1. A computer system for interacting with user devices having a data entry interface not requiring keyboard-type information entry and processing data from the data entry interface and at least one other data source:

one or more data storage devices for storing data indicative of inputs received from the user device;

one or more computer processors in communication with the one or more data storage devices;

a communication interface device in communication with the one or more computer processors and the one or more data storage devices;

a memory, coupled to the one or more computer processors, storing program instructions which, when executed by the one or more computer processors, cause the one or more computer processors to;

transmit an input display of a data entry interface to a user device, the data entry interface including user selectable inputs that do not require keyboard-type information entry and include a plurality of option selections, each respective option selection representative of insurance quotation specific information pertaining to the user;

receive from the user device data indicative of data input in the data entry interface via the user selectable inputs that do not require keyboard-type information entry;

in response to detecting at least a user selection, via the user selectable inputs that do not require keyboard-type information entry, representative of a request for a quote for insurance, initiate a request to a user device for user identifying information and a request to a third party computer system for information relating to the user;

receive, in response to the requests, user identifying information from the user device and data indicative of the information relating to the user from the third party computer system;

determine an insurance quotation, the determination based entirely on (i) the information conveyed by the option selections without requiring keyboard-type information entry on behalf of the user, (ii) the user identifying information, and (iii) the data indicative of the information relating to the user received from the third party computer; and

output the insurance quotation to the user device for display.

2. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to property associated with the user;

and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the third party computer system, data indicative of information relating to the property associated with the user.

3. The computer system of claim 2, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the property associated with the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to at least one vehicle associated with the user, and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the property associated with the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the third party computer system, data indicative of information relating to the at least one vehicle associated with the user.

4. The computer system of claim 3, wherein the third party computer system comprises a governmental computer and the data indicative of at least one vehicle associated with the user comprises vehicle identification number data of the at least one vehicle associated with the user.

5. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to one of the user'"'"'s driving habits, risk profile, and driving history;

and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the third party computer system, data indicative of one of the user'"'"'s driving habits, risk profile, and driving history.

6. The computer system of claim 5, wherein the third party computer system comprises a governmental computer system and the data indicative of information relating to the user comprises data indicative of the user'"'"'s driving history.

7. The computer system of claim 5, wherein the third party computer system comprises a social network computer system.

8. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a state government insurance computer system for information relating to one or more of liability and property damage limits for the user'"'"'s respective state;

and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the state government insurance computer system, data indicative of one of the one or more of the liability and the property damage limits for the user'"'"'s respective state.

9. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to transmit an input display of an insurance quote application interface on a user device comprises the memory storing program instructions which cause the one or more computer processors to transmit an input display of an insurance quote application interface which is incapable of accepting keyboard-type information on the user device.

10. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to determine the insurance quotation comprises the memory storing program instructions which cause the one or more computer processors to determine the insurance quotation using a predictive model.

11. A computer-implemented method for communicating with a user device providing a data entry interface not requiring keyboard-type information entry for receiving data entry inputs from a user device and at least one other data source, comprising:

transmitting, by one or more computer processors via a communication interface device, to the user device a selectable input graphical user interface, the graphical user interface including a series of user selectable inputs not requiring user keyboard-type information entry;

receiving, by the one or more computer processors via the communication interface device, user selected inputs from the selectable input graphical user interface, via the user selectable inputs that do not require keyboard-type information entry;

responsive to receiving the user selected inputs, initiating, by the one or more computer processors via the communication interface device, a request to the user device for user identifying information and a request to a third party computer for information relating to the user;

receiving, by the one or more computer processors via the communication interface device, in response to the requests, data indicative of the user identifying information and data indicative of the information relating to the user;

storing, by the one or more computer processors in one or more data storage devices, the data indicative of the user identifying information and the information relating to the user;

determining, by the one or more computer processors, insurance quotation information for the user, the determining being based entirely on (i) the user selected inputs, (ii) the data indicative of the user identifying information, and (iii) the data indicative of the information relating to the user; and

outputting, by the one or more computer processors by the communication interface device, an electronic insurance quotation to the user device for display.

12. The computer-implemented method of claim 11, wherein initiating the request to the third party computer system for information relating to the user comprises initiating a request to a third party computer system for information relating to property associated with the user;

and

wherein receiving the data indicative of the information relating to the user comprises receiving data indicative of information relating to the property associated with the user.

13. The computer-implemented method of claim 12, wherein initiating a request to the third party computer system for information relating to the property associated with the user comprises initiating a request to a third party computer system for information relating to at least one vehicle associated with the user, and

wherein receiving the data indicative of the information relating to the property associated with the user comprises receiving, from the third party computer system, data indicative of information relating to the at least one vehicle associated with the user.

14. The computer-implemented method of claim 13, wherein the third party computer system comprises a governmental computer system and the data indicative of at least one vehicle associated with the user comprises vehicle identification number data of the at least one vehicle associated with the user.

15. The computer-implemented method of claim 11, wherein initiating a request to a third party computer system for information relating to the user comprises initiating a request to at least one of a governmental computer system or a social network computer system for information relating to one of the user'"'"'s driving habits, risk profile and driving history;

and

wherein receiving the data indicative of the information relating to the user comprises receiving, from the at least one of the governmental computer system or the social network computer system, data indicative of one of the user'"'"'s driving habits, risk profile, and driving history.

16. The computer-implemented method of claim 11, wherein transmitting the selectable input graphical user interface comprises transmitting a selectable input graphical user interface which is incapable of accepting keyboard-type information.

17. The computer-implemented method of claim 11, wherein determining the insurance quotation comprises determining the insurance quotation using a predictive model.

18. A computer system for interfacing with a user device having a data entry interface not requiring keyboard-type information entry for receiving data entry inputs from a user device comprising:

one or more data storage devices for storing data indicative of inputs received from the user device;

one or more computer processors in communication with the one or more data storage devices;

a communication interface device in communication with the one or more computer processors and the one or more data storage devices;

a memory, coupled to the one or more computer processors, storing program instructions which, when executed by the one or more processors, cause the one or more computer processors to;

transmit an input display of an insurance quote application interface to a user device, the input display being incapable of accepting keyboard-type information entry;

detect one or more user selectable inputs in the application interface, wherein the user selectable inputs do not require keyboard-type information entry and include a plurality of option selections, each respective option selection representative of insurance quotation specific information pertaining to the user, and in response to detecting at least a user selection representative of a request for a quote for insurance, initiating at least request to the user device for user identifying information;

receive user identifying information in response to the user device information request;

initiate a request to a third party computer system for information relating to property associated with the user;

receive, from the third party computer system, data indicative of the property associated with the user;

determine an insurance quotation, the determining based entirely on (1) the information conveyed by the option selections without requiring keyboard-type information entry on behalf of the user, (2) the user identifying information, and (3) the data indicative of the property associated with the user received from the third party computer; and

output the insurance quotation to the user device for display.

19. The computer system of claim 18, wherein the one or more data storage devices include historical insurance information relating to insureds, and

wherein the insurance quotation is related to an insurance renewal and is further based in part on the historical insurance information related to the user.

20. The computer system of claim 18, wherein the memory further stores program instructions which, when executed by the one or more computer processors, cause the one or more computer processors to:

initiate a request to multiple third party computers for information relating to the user, wherein at least one of the multiple third party computers comprises a social networking computer; and

receive, from the multiple third party computers, the information relating to the user;

wherein the insurance quotation is determined further based on the information relating to the user received from the multiple third party computers,

from the multiple third party computers.