System and method of master data management

• US 9,691,053 B1
• Filed: 12/31/2003
• Issued: 06/27/2017
• Est. Priority Date: 02/13/2003
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Wobbe, Matthias, Wobbe, Christoph, Kirchner, Uwe, Kienle, Walter G.
• Primary Examiner(s): Gilkey, Carrie S
• Application Number:
  US10/750,538
• Time in Patent Office: 4,927 Days
• Field of Search: 705 11, 705 711, 705 712, 705 722, 705 723, 705 724, 705 725, 705 726, 705 727, 705 28, 705301, 705305, 705308, 705348, 705500
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance

Abstract

Methods and apparatus, including computer program products, for data management pertaining to master data management, processing, and optimization; to maintenance management; and to asset management. A master data management system may include a dynamic object identification system. The dynamic object identification system may identify objects using a segmented and coded globally unique identifier. The globally unique identifier may be updated while the objects are within the system. The globally unique identifier may comprise coded segments including a personal identification number, an external key, technical data, and administration data. The technical and administration data may be more or less detailed, depending on, among others, the object, its history of use, and its present circumstances. Implementation of the asset management system may include the use of radio-frequency identification (RFID) tags. The RFID tags may store detailed object information, including critical object information and a globally unique identifier.

Claims

1. An asset management system for management of assets, the asset management system comprising:

a computer system comprising at least one processor and memory including instructions that, when executed by the at least one processor, cause the computer system to operate as a plurality of systems, the systems comprising;

a master data management system configured to facilitate management of master data pertaining to objects selected from among the assets, the master data selected from object data, the master data including at least one fade out indicator indicating whether a portion of the master data associated with the at least one fade out indicator is suitable for removal from the master data management system;

a maintenance management system configured to manage maintenance of a plurality of objects subject to maintenance; and

a master data processing system configured to

derive, based on master data of an object of the plurality of objects subject to maintenance and the at least one fade out indicator, object-related knowledge associated with the object, the object-related knowledge comprising an indication of a priority for maintenance of the object relative to other objects of the plurality of objects subject to maintenance, and

provide the object-related knowledge to the maintenance management system, wherein the maintenance management system is configured to manage maintenance of the object based on the indication of the priority for maintenance of the object, and to display a level of detail of the master data of the object based on the at least one fade out indicator for the object.

2. The asset management system of claim 1, wherein the objects include tags for identification within the master data management system.

3. The asset management system of claim 1, wherein the object-related knowledge comprises a relative importance of the object.

4. The asset management system of claim 1, wherein the object-related knowledge comprises a relative criticality of the object.

5. The asset management system of claim 1, wherein the object-related knowledge comprises a relative risk posed by the object.

6. The asset management system of claim 1, wherein the object-related knowledge comprises a relative familiarity of a user with the object.

7. The asset management system of claim 1, further comprising translating master data of the object subject to maintenance into object-related information comprising a projected time of anticipated required maintenance to the object.

8. The asset management system of claim 1, further comprising translating master data of the object subject to maintenance into object-related information comprising a projected time of failure of the object.

9. The asset management system of claim 1, wherein the maintenance management system is configured to consider the object-related knowledge of an object in performing at least one of a maintenance management technique.

10. The asset management system of claim 9, wherein the maintenance management technique includes prioritizing maintenance.

11. The asset management system of claim 9, wherein the maintenance management technique includes scheduling maintenance.

12. The asset management system of claim 9, wherein the maintenance management technique includes requisitioning maintenance.

13. The asset management system of claim 9, wherein the maintenance management technique includes ordering maintenance materials.

14. The asset management system of claim 9, wherein the maintenance management technique includes arranging maintenance services.

15. The asset management system of claim 9, wherein the maintenance management technique includes notifying a user of the object-related knowledge.

16. The asset management system of claim 9, wherein the maintenance management technique includes categorizing the object.

17. The asset management system of claim 9, wherein the maintenance management technique includes displaying master data of the object.

18. The asset management system of claim 9, wherein the maintenance management technique includes prompting an update of master data of the object.

19. The asset management system of claim 1, wherein the maintenance management system is configured to generate maintenance management information that the maintenance management system is configured to weigh in optimizing management of future maintenance.

20. The asset management system of claim 19, wherein the maintenance management information comprises an indication of who has maintained which objects.

21. The asset management system of claim 19, wherein the maintenance management information comprises measurements of timeliness of maintenance performance by maintenance performers.

22. The asset management system of claim 19, wherein the maintenance management information comprises measurements of quality of maintenance performance by maintenance performers.

23. The asset management system of claim 19, wherein the maintenance management information comprises measurements of timeliness of product delivery by parts suppliers.

24. The asset management system of claim 19, wherein the maintenance management information comprises measurements of quality of products delivered by parts suppliers.

25. The asset management system of claim 19, wherein the maintenance management information comprises an indication of how long a given repair takes.

26. The asset management system of claim 19, wherein the maintenance management information comprises an indication of what the wait time for a given repair is.

27. The asset management system of claim 19, wherein the maintenance management information comprises an indication of how prone the objects are to disrepair.

28. The asset management system of claim 19, wherein the maintenance management information comprises an indication of when objects are expected to be in a state of disrepair.

29. The asset management system of claim 19, wherein the maintenance management information comprises an indication of the manner in which objects are prone to disrepair.

30. The asset management system of claim 19, wherein the maintenance management information comprises an indication of how often are objects maintained.

31. The asset management system of claim 19, wherein the maintenance management system is configured to perform a maintenance optimization technique.

32. The asset management system of claim 31, wherein the maintenance optimization technique includes forecasting maintenance.

33. The asset management system of claim 31, wherein the maintenance optimization technique includes revising maintenance forecasts.

34. The asset management system of claim 31, wherein the maintenance optimization technique includes reprioritizing maintenance.

35. The asset management system of claim 31, wherein the maintenance optimization technique includes rescheduling maintenance.

36. The asset management system of claim 31, wherein the maintenance optimization technique includes tracking maintenance.

37. The asset management system of claim 31, wherein the maintenance optimization technique includes evaluating maintenance.

38. The asset management system of claim 31, wherein the maintenance optimization technique includes reducing maintenance costs.

39. The asset management system of claim 31, wherein the maintenance optimization technique includes increasing maintenance quality.

40. The asset management system of claim 31, wherein the maintenance optimization technique includes decreasing maintenance durations.

41. The asset management system of claim 31, wherein the maintenance optimization technique includes shortening object downtime.

42. The asset management system of claim 19, wherein the master data management system is configured to receive the maintenance management information from the maintenance management system and update the master data in view of the maintenance management information.

43. The asset management system of claim 42, wherein the master data management system is configured to update the master data in view of the maintenance management information by performing a master data optimization technique, wherein the master data optimization technique comprises removing at least a portion of the master data from the master data management system in view of the maintenance management information.

44. The asset management system of claim 43, wherein the master data optimization technique includes proposing a specific level of detail in which an associated object should be tracked.

45. The asset management system of claim 43, wherein the master data optimization technique includes proposing a general level of detail in which objects associated with a given location should be tracked.

46. The asset management system of claim 43, wherein the master data optimization technique includes proposing a status in which an associated object should be tracked.

47. The asset management system of claim 43, wherein the master data optimization technique includes proposing a level of importance that should be assigned to a given location.

48. The asset management system of claim 1, further comprising a dynamic object identification system including an object criteria set, an object rule set, and an object identification system.

49. The asset management system of claim 48, wherein the object criteria set includes variables and possible values, wherein the object rule set includes rules incorporating the variables, and the object identification system includes a globally unique identifier.

50. The asset management system of claim 49, wherein the object identification system is configured to assemble the globally unique identifier based at least on user-determined parameters, wherein the globally unique identifier includes at least one coded segment, and wherein the at least one coded segment includes object data selected from a group consisting of at least one of a personal identification number, at least one of an external key, technical data, and administration data.

51. The asset management system of claim 49, wherein the object identification system is configured to assemble the globally unique identifier based at least on user-determined parameters, wherein the globally unique identifier includes coded segments corresponding to at least one of a personal identification number, at least one of an external key, technical data, and administration data.

52. The asset management system of claim 51, wherein the user-determined parameters comprise at least one variable from the object criteria set and at least one rule from the object rule set.

53. The asset management system of claim 51, wherein the technical data include a multi-level data storage hierarchy.

54. The asset management system of claim 51, wherein the personal identification number comprises a segmented series of level identification codes.

55. The asset management system of claim 54, wherein the series of level identification codes relate to a multi-level data storage hierarchy.

56. The asset management system of claim 51, wherein the administration data include contextual data.

57. The asset management system of claim 51, wherein the globally unique identifier includes the at least one fade out indicator.

58. The asset management system of claim 57, wherein the at least one fade out indicator includes at least one of a fade out process and at least one of a fade out endpoint.

59. The asset management system of claim 58, wherein the fade out process includes one of passing time, and wherein the fade out endpoint includes one of attainment of a fade out date and completion of a fade out period.

60. The asset management system of claim 58, wherein the fade out process includes using an object, and wherein the fade out endpoint includes fulfillment of a fade out level of use.

61. The asset management system of claim 58, wherein the fade out process includes waiting for a condition to appear, and wherein the fade out endpoint includes an appearance of a condition.

62. The asset management system of claim 1, wherein the master data management system further includes a data archive system.

63. An asset management system for management of assets, the asset management system comprising:

a computer system comprising at least one processor and memory including instructions that, when executed by the at least one processor, cause the computer system to operate as a plurality of systems, the systems comprising;

a master data management system configured to facilitate management of master data pertaining to objects selected from among the assets, the master data selected from object data and including fade out indicators, wherein each of the fade out indicators indicates whether a portion of the master data associated with the fade out indicator is suitable for removal from the master data management system;

a maintenance management system configured to manage maintenance of a plurality of objects subject to maintenance; and

a master data processing system configured to

generate object-related knowledge from the master data of the plurality of objects subject to maintenance and based on the fade out indicators, the object-related knowledge comprising an indication of a priority for maintenance of an object relative to other objects of the plurality of objects subject to maintenance, and

provide the object-related knowledge to the maintenance management system, wherein the maintenance management system is configured to manage maintenance of the plurality of objects based on the object-related knowledge, and to display a level of detail of the master data of the plurality of objects based on the fade out indicators.

64. The asset management system of claim 63, wherein the master data management system is configured to maintain a given object by updating at least a portion of the fade out indicators associated with the given object.

65. The asset management system of claim 63, wherein the asset management system includes expiration data based on the fade out indicators associated with the master data.

66. The asset management system of claim 63, wherein the fade out indicator includes at least one of a fade out process and at least one of a fade out endpoint.

67. The asset management system of claim 66, wherein the fade out process includes passing time, and wherein the fade out endpoint includes one of attainment of a fade out date and completion of a fade out period.

68. The asset management system of claim 66, wherein the fade out process includes using an object, and wherein the fade out endpoint includes fulfillment of a fade out level of use.

69. The asset management system of claim 66, wherein the fade out process includes waiting for a condition to appear, and wherein the fade out endpoint includes an appearance of a condition.

70. The asset management system of claim 63, the master data associated with the fade out indicator being suitable for removal based on the master data associated with the fade out indicator not being accessed by a fade out date, or not being accessed within a fade out time period.

71. The asset management system of claim 70, the master data management system being configured to update the fade out indicator based on the master data associated with the fade out indicator being accessed.

72. The asset management system of claim 71, the master data management system being configured to update the fade out indicator by resetting the fade out date or resetting a timer associated with the fade out time period.

73. The asset management system of claim 63, the master data management system being configured to remove the master data associated with the fade out indicator by at least one of archiving the master data associated with the fade out indicator and deleting the master data associated with the fade out indicator.