Systems and methods for making awards based on telephony activity
First Claim
1. A method of granting an award to a telephony communications system user based on the user'"'"'s telephony activity, comprising:
- collecting information about the user'"'"'s telephony activity based on multiple telephony communications with the user;
analyzing the collected information to identify one or more patterns in the multiple telephony communications;
determining if an award should be made to the user based on the identified one or more patterns in the multiple telephony communications; and
granting an award to the user specific to a type of pattern in the multiple telephony communications if an award should be made.
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0 Petitions
Accused Products
Abstract
An award system associated with a telephony communications system analyzes one or more users'"'"' telephony activity to determine if the telephony activity satisfies certain predetermined award rules. If a single user'"'"'s telephony activity satisfies one or more award rules, the system makes an award to the user. The making of an award can include posting the award on a social networking site with which the user is associated. The analysis can also include collecting information about a predetermined type of telephony activity for multiple users of the system, and determining which of the multiple users has experienced the most of the predetermined type of telephony activity. An award is then granted to those users who experienced the most of the predetermined type of telephony activity.
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Citations
39 Claims
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1. A method of granting an award to a telephony communications system user based on the user'"'"'s telephony activity, comprising:
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collecting information about the user'"'"'s telephony activity based on multiple telephony communications with the user; analyzing the collected information to identify one or more patterns in the multiple telephony communications; determining if an award should be made to the user based on the identified one or more patterns in the multiple telephony communications; and granting an award to the user specific to a type of pattern in the multiple telephony communications if an award should be made. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A system for granting an award to a telephony communications system user based on the user'"'"'s telephony activity, comprising:
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means for collecting information about the user'"'"'s telephony activity based on multiple telephony communications with the user; means for analyzing the collected information to identify one or more patterns in the multiple telephony communications; means for determining if an award should be made to the user based on the identified one or more patterns in the multiple telephony communications; and means for granting an award to the user specific to a type of pattern in the multiple telephony communications if an award should be made.
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22. A system for granting an award to a telephony communications system user based on the user'"'"'s telephony activity, comprising:
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a data collection unit that collects information about the user'"'"'s telephony activity based on multiple telephony communications with the user; an analysis unit that analyzes the collected information to identify one or more patterns in the multiple telephony communications and that determines if an award should be made to the user based on the identified one or more patterns in the multiple telephony communications; and a granting unit that grants an award to the user specific to a type of pattern in the multiple telephony communications based on the output of the analysis unit. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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Specification