Method and apparatus for recall notification handling

• US 9,691,192 B2
• Filed: 04/03/2012
• Issued: 06/27/2017
• Est. Priority Date: 04/03/2012
• Status: Active Grant

• Current Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Original Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Inventors: Stiyer, Robin J., Shane, Michael Daniel, Chander, Bala
• Primary Examiner(s): Nealon, William
• Application Number:
  US13/437,986
• Publication Number:
  US 20130260723A1
• Time in Patent Office: 1,911 Days
• Field of Search: 705 1425
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/0825 using optical means

Abstract

In a first illustrative embodiment, a computer implemented method includes receiving a recall message from a remote source. The method also includes comparing the recall to stored vehicle data to determine if a recall repair has already been completed. The method further includes delivering the recall message to at least one vehicle occupant through a vehicle system, contingent on the non-completion of the recall repair.

Claims

1. A computer-implemented method comprising:

receiving a recall message at a vehicle computing system (VCS) from a remote source;

responsive to a determination that a predesignated primary phone is paired with the VCS, delivering the recall message through a vehicle output; and

responsive to a determination that the primary phone is not paired with the VCS, queuing the message in a VCS memory for delivery until the primary phone is connected.

2. The method of claim 1, wherein the vehicle output is a vehicle audio system.

3. The method of claim 1, wherein the vehicle output is a vehicle display system.

4. The method of claim 1, further comprising:

responsive to detection of the primary phone becoming paired with the VCS, delivering a previously queued recall message through the vehicle output.

5. The method of claim 1, further comprising:

following recall message delivery, queuing the recall message for replay at a later time; and

following the passage of a predetermined time period, replaying the recall message.

6. The method of claim 5, wherein the predetermined period is determined at least in part based on severity data included with the recall message.

7. The method of claim 1, further comprising:

retrieving stored preferred dealer data;

providing an option to connect a call to a preferred dealer; and

providing an option to re-route to the preferred dealer.

8. The method of claim 7, further comprising:

determining a distance between the vehicle and the preferred dealer; and

if the distance between the vehicle and the preferred dealer is greater than a predetermined distance, providing an alternative dealer in closer proximity to the vehicle as the preferred dealer.

9. The method of claim 8, wherein the predetermined distance varies based at least in part on severity data included with the recall message.

10. A non-transitory computer readable storage medium storing instructions that, when executed by a processor, cause the processor to perform the method comprising:

receiving a recall message from a remote source;

delivering the message through a vehicle output, responsive to determining that a predetermined primary phone is paired with a vehicle computer; and

queuing the message in a vehicle memory for later delivery when the primary phone is paired with the vehicle computer, responsive to determining that the primary phone is not presently paired.

11. The computer readable storage medium of claim 10, wherein the vehicle output is a vehicle audio system.

12. The computer readable storage medium of claim 10, wherein the vehicle output is a vehicle display system.

13. The computer readable storage medium of claim 10, wherein the method further comprises:

responsive to detecting the presence of a primary phone becoming paired with the vehicle computer, playing the message through the vehicle output.

14. The computer readable storage medium of claim 10, wherein the method further comprises:

following recall message delivery, queuing the recall message for replay at a later time; and

following the passage of a predetermined time period, replaying the recall message.

15. The computer readable storage medium of claim 14, wherein the predetermined period is determined at least in part based on severity data included with the recall message.

16. The computer readable storage medium of claim 10, wherein the method further comprises:

retrieving stored preferred dealer data;

providing an option to connect a call to a preferred dealer; and

providing an option to re-route to the preferred dealer.

17. The computer readable storage medium of claim 16, wherein the method further comprises:

determining a distance between the vehicle and the preferred dealer; and

if the distance between the vehicle and the preferred dealer is greater than a predetermined distance, providing an alternative dealer in closer proximity to the vehicle as the preferred dealer.

18. The computer readable storage medium of claim 17, wherein the predetermined distance varies based at least in part on severity data included with the recall message.