Building conversational understanding systems using a toolset
First Claim
1. A method for enabling an application for Conversational Understanding (CU) using assets in a CU service, comprising:
- receiving a natural language sentence;
processing the natural language sentence to determine one or more domains in a domain model that are associated with the natural language sentence;
determining one or more actions that are associated with each of the one or more domains;
determining, whether an additional domain should be added to the domain model based, at least in part, on the determined actions;
when it is determined that an additional domain should be added to the domain model, automatically updating the domain model with the additional domain and the determined actions; and
providing the domain model to the CU service.
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Accused Products
Abstract
Tools are provided to allow developers to enable applications for Conversational Understanding (CU) using assets from a CU service. The tools may be used to select functionality from existing domains, extend the coverage of one or more domains, as well as to create new domains in the CU service. A developer may provide example Natural Language (NL) sentences that are analyzed by the tools to assist the developer in labeling data that is used to update the models in the CU service. For example, the tools may assist a developer in identifying domains, determining intent actions, determining intent objects and determining slots from example NL sentences. After the developer tags all or a portion of the example NL sentences, the models in the CU service are automatically updated and validated. For example, validation tools may be used to determine an accuracy of the model against test data.
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Citations
20 Claims
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1. A method for enabling an application for Conversational Understanding (CU) using assets in a CU service, comprising:
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receiving a natural language sentence; processing the natural language sentence to determine one or more domains in a domain model that are associated with the natural language sentence; determining one or more actions that are associated with each of the one or more domains; determining, whether an additional domain should be added to the domain model based, at least in part, on the determined actions; when it is determined that an additional domain should be added to the domain model, automatically updating the domain model with the additional domain and the determined actions; and providing the domain model to the CU service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-readable storage medium storing computer-executable instructions for updating a domain model in a Conversational Understanding (CU) service, comprising:
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displaying tools used to create an application that interacts with the CU service; receiving examples of natural language sentences used to interact with the application; receiving one or more additional sentences associated with the natural language sentences, wherein the one or more additional sentences are generated by automatically rephrasing the natural language sentences; detecting a domain, an intent action, and an intent object; displaying the detected domain, the intent action and the intent object; receiving input that labels the examples; and automatically updating models for the CU service based on the received input. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A system for updating a domain in a Conversational Understanding (CU) service, comprising:
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a processor; and a memory for storing instructions which, when executed by the processor, performs a method comprising; displaying a set of tools used to generate an application that utilizes the CU service; detecting a domain, an intent action, and an intent object from examples of natural language sentences used to interact with the application; displaying the detected domain, the intent action and the intent object; determining whether the detected domain should be updated based, at least in part, on the intent action and the intent object; when it is determined that the detected domain should be updated, automatically updating the detected domain using one or more of an additional intent action and an additional intent object. - View Dependent Claims (18, 19, 20)
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Specification