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Event correlation and calculation engine

  • US 9,703,624 B2
  • Filed: 10/12/2015
  • Issued: 07/11/2017
  • Est. Priority Date: 10/12/2015
  • Status: Active Grant
First Claim
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1. One or more non-transitory computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for remediating a system error, the method comprising:

  • receiving a first set of data including a first event metric value and a first configuration item identification number identifying a first configuration item on a first server;

    in response to a determination that the first event metric value is below a first configuration threshold, transmitting an alert to a predetermined electronic address;

    recording, in a first database, a plurality of instructions received by the first server from a remote user, the plurality of instructions being responsive to, and received at later in time than, the transmission of the alert;

    identifying compliance of the first configuration item with the first configuration threshold subsequent to the execution of the plurality of instructions;

    in response to the identification of the compliance, storing the plurality of instructions in a second database;

    receiving a second set of data including a second event metric value and a second configuration item identification number identifying a second configuration item on a second server;

    in response to a determination that the second event metric value is below the second configuration threshold, searching the second database for a configuration item identification number identical to the second configuration item identification number;

    identifying the first configuration item identification number;

    extracting the plurality of instructions; and

    executing the plurality of instructions on the second server.

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