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Method and system for facilitating a context-based electronic communication regarding a financial transaction

  • US 9,704,198 B2
  • Filed: 06/03/2013
  • Issued: 07/11/2017
  • Est. Priority Date: 08/11/2009
  • Status: Active Grant
First Claim
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1. A computer communication system comprising:

  • a database configured to store data pertaining to a plurality of financial transactions;

    a processor; and

    a computer readable memory storing;

    a display application configured to execute on the processor to create a display displaying a table having a plurality of entries, each of the plurality of entries corresponding to a respective one of the plurality of financial transactions and including (i) a respective one of a plurality of sets of transaction parameters each based on the data pertaining to the plurality of financial transactions stored in the database, and (ii) a respective one of a plurality of user-selectable communication items, anda communication application configured to execute on the processor to create a communication interface, wherein the communication interfaceinitiates, in response to a first user selecting a first one of the plurality of user-selectable communication items corresponding to a first one of the plurality of entries, an instant messaging communication with a second user regarding a first one of the plurality of financial transactions corresponding to the first entry wherein initiating the instant messaging communication includes (i) providing to the first user an instant messaging window configured to display a message as the message is entered by the first user, and(ii) automatically embedding in the instant messaging window at least two parameters, of a first one of the plurality of sets of transaction parameters corresponding to the first entry, such that both the message entered by the first user and the at least two parameters are displayed to the second user when the instant messaging communication is sent to the second user.

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