Systems, methods and devices for public announcements

• US 9,705,618 B1
• Filed: 12/18/2015
• Issued: 07/11/2017
• Est. Priority Date: 12/18/2015
• Status: Active Grant

• Current Assignee: Intel Corporation
• Original Assignee: Intel Corporation
• Inventors: Poornachandran, Rajesh, Wouhaybi, Rita
• Primary Examiner(s): Alam, Fayyaz
• Application Number:
  US14/975,074
• Publication Number:
  US 20170180067A1
• Time in Patent Office: 571 Days
• Field of Search: 455 301- 306, 4555501, 4554561-457, 455 411- 413
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: H04H 20/71 Wireless systems
• CPC Class Codes: H04H 60/46 for recognising users' preferences
• CPC Class Codes: H04H 60/70 using geographical information, e.g. maps, charts or atlases
• CPC Class Codes: H04R 2227/003 Digital PA systems using, e.g. LAN or internet
• CPC Class Codes: H04R 27/00 Public address systems circuits for preventing acoustic reaction H04R3/02; circuits for distributing signals to loudspeakers H04R3/12; monitoring or testing arrangements for public address systems H04R29/007; amplifiers H03F

Abstract

A public addressing system can identify user preferences including language, volume, and method of delivery to provide improved content in a given geographical area using perceptual computing techniques. The system can also support the use of personal devices including wearables in order to deliver private personalized messages discreetly. For example, one embodiment of a public announcement system gathers and aggregates demographic data of a population in a public place. The public announcement system creates inferences from this data to predict content delivery preferences, such as a sequence of languages or delivery characteristics (e.g., speech rate, content and volume). The delivery preferences can be ranked and then a recommendation for a public announcement provided.

Claims

1. A system for providing public announcements comprising:

a plurality of sensors configured to provide sensor data regarding a population in a geographic area;

a data feed interface configured to receive feed data from a management system, the feed data describing population attributes in the geographic area;

a data aggregation engine configured to create aggregated data describing population characteristics in the geographic area from the sensor data and feed data;

an inference engine configured to receive the aggregated data and estimate content delivery preferences for the geographic area through rule-based inference that includes correlating the population characteristics included in the aggregated data;

a characteristic ranking engine configured to receive the content delivery preferences and provide sorted content delivery preferences based on a set of priorities; and

a recommendation engine configured to receive the sorted content delivery preferences and transmit a recommendation to a public announcement system, the recommendation comprising a set of announcement characteristics based at least in part on the sorted content delivery preferences; and

a public announcement system configured to;

receive the recommendation;

prepare a content transmission based on the set of announcement characteristics; and

transmit the content transmission for presentation on one or more of a content delivery system or a personal device.

2. The system of claim 1, wherein the public announcement system is further configured to select the audio transmission from a set of audio transmissions that most closely matches the announcement characteristics.

3. The system of claim 2, wherein the public announcement system is further configured to process the selected audio transmission to match one or more of the announcement characteristics.

4. The system of claim 3, wherein to prepare the audio transmission further comprises to create an audio transmission from text to speech.

5. The system of claim 1, further comprising a cultural rule checking system configured to monitor dynamic translations for a set of rejected words or rejected phrases.

6. The system of claim 1, wherein the public announcement system is mounted in a transportation terminal.

7. The system of claim 1, wherein the data aggregation engine receives audio information in the sensor data.

8. The system of claim 7, wherein the data aggregation engine further comprises a language detection system that receives the audio information.

9. The system of claim 1, further comprising an adaptive feedback system configured to receive a success measurement of the audio transmission and adjust recommendations.

10. The system of claim 1, further comprising a device interface, the device interface configured to receive data from a device, the device data feed including individual preferences.

11. The system of claim 10, further comprising a privacy engine configured to receive individual preferences and provide the individual preferences to the data aggregation engine.

12. The system of claim 10, wherein the privacy engine is configured to exchange challenge/response with the PA system to generate One-Time-Unique-HASH (OTUH) that is valid for a specific period of time.

13. A device for content transmission customization comprising:

a data feed interface configured to receive feed data from a management system describing population attributes in the geographic area;

a sensor interface configured to receive sensor data from sensors providing data describing a population in the geographic area;

a data aggregation engine configured to create aggregated data describing population characteristics in the geographic area from sensor data and feed data;

an inference engine configured to utilize the aggregated data to estimate content delivery preferences for the geographic area through a rule-based inference that includes correlating the population characteristics included in the aggregated data;

a characteristic ranking engine configured to receive the content delivery preferences and provide sorted content delivery preferences based on a set of priorities;

a recommendation engine configured to receive the sorted content delivery preferences and prepare a recommendation of content, the recommendation comprising a set of content characteristics for a content transmission based at least in part on the sorted content delivery preferences,

a content delivery system configured to;

process the recommendation; and

prepare a content message based on the set of announcement characteristics;

a public announcement system interface configured to provide the content message to a public announcement system for presentation on one or more of a content delivery system or a personal device.

14. The device of claim 13, wherein the recommendation engine further comprises a perceptual computing component configured to measure reception of the content transmission based on the recommendation.

15. The device of claim 13, wherein the data aggregation engine further comprises a linguistic profiling component configured to correlate audio data with inferred language preferences of one or more population members.

16. The device of claim 15, wherein the linguistic profiling component is further configured to provide accent classification of the one or more population members.

17. The device of claim 13, further comprising a data destruction system configured to verify that data identifying individuals of the population is destroyed after use by the data aggregation engine.

18. At least one non-transitory computer readable storage medium having stored thereon instructions that, when executed by a computing device, cause the computing device to:

aggregate data describing estimated demographic information for a geographic area covered by a public announcement system;

infer a set of content delivery preferences based at least in part on the aggregated data;

determine content delivery characteristics based at least in part on the inferred content delivery preferences;

sort the set of content delivery characteristics based at least in part on a set of priorities;

compute a set of public announcement recommendations based at least in part on the sorted content delivery characteristics;

prepare a content message based on the set of public announcement recommendations; and

provide the content message to a public announcement system for presentation on one or more of a content delivery system or a personal device.

19. The non-transitory computer readable storage medium of claim 18, wherein the set of priorities includes a weighting of inferred delivery preferences based at least in part on a size of a subgroup of a population in the geographic area.

20. The non-transitory computer readable storage medium of claim 18, wherein the set of priorities includes a weighting of a shared characteristic based at least in part on a size of a subgroup of a population in the geographic area.

21. The non-transitory computer readable storage medium of claim 20, wherein the shared characteristic is membership within a passenger list.

22. The non-transitory computer readable storage medium of claim 18, wherein the method further comprises to:

receive a success measurement of the public announcement recommendations; and

apply the success measurement to adjust inferences from the aggregated data.

23. The non-transitory computer readable storage medium of claim 18, wherein the method further comprises to receive preference data from a device to include in the demographic information.