Integrating communication modes in persistent conversations

• US 9,705,842 B2
• Filed: 02/22/2016
• Issued: 07/11/2017
• Est. Priority Date: 01/23/2013
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Pawlowski, Peter, Douglas, Heradon, Kempn, Bjrn, Lindberg, Jonas Erik, Gustafsson, Per, Eidelson, Benjamin David
• Primary Examiner(s): MIRZA, ADNAN M
• Application Number:
  US15/050,180
• Publication Number:
  US 20160173438A1
• Time in Patent Office: 505 Days
• Field of Search: 709206
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

Systems, methods and computer readable media for persistent conversations are described. In some implementations, a method can include receiving a communication message sent from a first user to at least one other user and generating a persistent conversation object having a conversation content section and conversation state information. The method can also include storing the communication message in the conversation content section of the persistent conversation object and forwarding the communication message to the at least one other user. The method can further include updating the conversation state information to reflect the receiving, storing and forwarding of the communication message.

Claims

1. A computer-implemented method comprising:

receiving, at a processor, a first communication message from a first device associated with a user, wherein the first communication message having a first identifier;

receiving, at the processor, a second communication message from a second device associated with the user, wherein the second device being different than the first device;

determining, at the processor, that the user has upgraded from the first device to the second device;

based on the determining, changing the first identifier to a second identifier, different than the first identifier, wherein the second identifier is associated with the second device;

storing the first communication message and the second communication message in a conversation content section of a persistent conversation object; and

forwarding, from the processor, a portion of the persistent conversation object containing both the first communication message and the second communication message after storing the first communication message and the second communication message in the persistent conversation object.

2. The computer-implemented method of claim 1, further comprising:

providing, for display to a user, a user interface showing the conversation content section including the portion of the persistent conversation object containing both the first communication message and the second communication message that was forwarded.

3. The computer-implemented method of claim 1, wherein the first communication message is in a first communication protocol that includes a native persistent conversation client protocol and the second communication message is in a second communication protocol that includes an extensible messaging and presence protocol.

4. The computer-implemented method of claim 3, further comprising:

receiving a third communication message in a third communication protocol, wherein the third communication protocol is different from both the first communication protocol and the second communication protocol; and

storing the third communication message in the conversation content section of the persistent conversation object.

5. The computer-implemented method of claim 4, wherein the third communication protocol is a short message service protocol.

6. The computer-implemented method of claim 4, further comprising:

receiving a fourth communication message in a fourth communication protocol, wherein the fourth communication protocol is different from each of the first communication protocol, the second communication protocol and third communication protocol; and

storing the fourth communication message to the conversation content section of the persistent conversation object.

7. The computer-implemented method of claim 6, wherein the fourth communication message is a social network message.

8. The computer-implemented method of claim 4, wherein the receiving the third communication message includes receiving the third communication message via a short message service gateway.

9. A system comprising:

a processor coupled to a computer readable storage medium having stored thereon instructions that, when executed by the processor, cause the processor to perform operations comprising;

receiving, at the processor, a first communication message from a first device associated with a user, wherein the first communication message having a first identifier;

receiving, at the processor, a second communication message from a second device associated with the user, wherein the second device being different than the first device;

determining, at the processor, that the user has upgraded from the first device to the second device;

based on the determining, changing the first identifier to a second identifier, different than the first identifier, wherein the second identifier is associated with the second device;

storing the first communication message and the second communication message in a conversation content section of a persistent conversation object; and

forwarding, from the processor, a portion of the persistent conversation object containing both the first communication message and the second communication message after storing the first communication message and the second communication message in the persistent conversation object.

10. The system of claim 9, wherein the operations further comprise:

providing, for display to a user, a user interface showing the conversation content section including the portion of the persistent conversation object containing both the first communication message and the second communication message that was forwarded.

11. The system of claim 9, wherein the first communication message is in a first communication protocol that includes a native persistent conversation client protocol and the second communication message is in a second communication protocol that includes an extensible messaging and presence protocol.

12. The system of claim 11, wherein the operations further comprise:

receiving a third communication message in a third communication protocol, wherein the third communication protocol is different from both the first communication protocol and the second communication protocol; and

storing the third communication message in the conversation content section of the persistent conversation object.

13. The system of claim 12, wherein the third communication protocol is a short message service protocol.

14. The system of claim 12, wherein the operations further comprise:

receiving a fourth communication message in a fourth communication protocol, wherein the fourth communication protocol is different from each of the first communication protocol, the second communication protocol and third communication protocol; and

storing the fourth communication message to the conversation content section of the persistent conversation object.

15. The system of claim 14, wherein the fourth communication message is a social network message.

16. The system of claim 12, wherein the receiving the third communication message includes receiving the third communication message via a short message service gateway.

17. A nontransitory computer readable medium having stored thereon instructions that, when executed by a processor, cause the processor to perform operations comprising:

receiving, at the processor, a first communication message from a first device associated with a user, wherein the first communication message having a first identifier;

receiving, at the processor, a second communication message from a second device associated with the user, wherein the second device being different than the first device;

determining, at the processor, that the user has upgraded from the first device to the second device;

based on the determining, changing the first identifier to a second identifier, different than the first identifier, wherein the second identifier is associated with the second device;

storing the first communication message and the second communication message in a conversation content section of a persistent conversation object; and

forwarding, from the processor, a portion of the persistent conversation object containing both the first communication message and the second communication message after storing the first communication message and the second communication message in the persistent conversation object.

18. The nontransitory computer readable medium of claim 17, wherein the first communication message is in a first communication protocol that includes a native persistent conversation client protocol and the second communication message is in a second communication protocol that includes an extensible messaging and presence protocol.

19. The nontransitory computer readable medium of claim 18, wherein the operations further comprise:

receiving a third communication message in a third communication protocol, wherein the third communication protocol is different from both the first communication protocol and the second communication protocol; and

storing the third communication message in the conversation content section of the persistent conversation object.

20. The nontransitory computer readable medium of claim 19, wherein the operations further comprise:

receiving a fourth communication message in a fourth communication protocol, wherein the fourth communication protocol is different from each of the first communication protocol, the second communication protocol and third communication protocol; and

storing the fourth communication message to the conversation content section of the persistent conversation object.

21. The nontransitory computer readable medium of claim 20, wherein the fourth communication message is a social network message.