Systems, methods and interfaces for evaluating an online entity presence

• US 9,705,963 B2
• Filed: 09/28/2012
• Issued: 07/11/2017
• Est. Priority Date: 09/28/2012
• Status: Active Grant

• Current Assignee: Thomson Reuters Enterprise Centre GmbH (The Woodbridge Co. Ltd.)
• Original Assignee: Thomson Reuters Global Resources Unlimited Company (The Woodbridge Co. Ltd.)
• Inventors: Schornack, Jill, Iverson, Eric, Doyle, Brian, Hareid, Aaron
• Primary Examiner(s): Winder, Patrice
• Assistant Examiner(s): De Rodri, Angela Widhalm
• Application Number:
  US13/630,035
• Publication Number:
  US 20140095598A1
• Time in Patent Office: 1,747 Days
• Field of Search: 705 739, 707803, 709204
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

A method for evaluating an online entity presence includes receiving a set of social media information for at least one entity and calculating a social media measurement where the social media measurement is associated with the set of social media information. The method further includes receiving a set of online profile information for the at least one entity, the set of online profile information being associated with one or more non-social media online profiles, and calculating an online profile measurement wherein the online profile measurement is associated with the set of online profile information. The method further includes calculating a reach value, the reach value being associated with the social media measurement and the online profile measurement and providing a reach score to a user where the reach score associated with the reach value.

Claims

1. A computer-implemented method for evaluating an online entity presence, the method comprising:

obtaining through an application programming interface a set of social media information for at least one law firm entity, said application programming interface comprising at least one point of interaction with a social media network and a non-social media network;

calculating automatically, according to a set of computer readable program instructions executable by a processor, a social media measurement, the social media measurement associated with the set of social media information, the social media measurement comprising at least a network percentage, the network percentage associated with one or more goal profiles and one or more law firm profiles, a given goal profile comprising a social media network activity goal value for the social media network and a given law firm profile comprising the number of social media network activity for the social media network for the law firm entity;

obtaining through the application programming interface a set of online profile information for the at least one law firm entity, the set of online profile information associated with one or more non-social media online profiles, the non-social media online profiles comprising in part of non-user generated content or social media activities;

calculating, according to a set of computer readable program instructions executable by the processor, an online profile measurement, the online profile measurement associated with the set of online profile information, the online profile measurement comprising at least an overall non-social media score, the overall non-social media score comprising a non-social media percentage, the non-social media percentage comprising the number of on-line profile populated over a total number of on-line profiles;

calculating, according to a set of computer readable program instructions executable by the processor, a reach value, the reach value associated with the social media measurement and the online profile measurement;

presenting a reach score to a user, the reach score associated with the reach value;

evaluating the reach score to determine whether a minimum number of social media profiles has been satisfied; and

adding one or more additional social media profiles if the minimum number of social media profiles has not been satisfied.

2. The method of claim 1 wherein the set of social media information comprises a representation of network connections from one or more social media networks.

3. The method of claim 2 wherein the set of online profile information comprises:

a profile completeness probability, the profile completeness probability comprising a sum of weighted profiles over a sum of weighted merchants.

4. The method of claim 3 further comprising:

calculating an engagement value, the engagement value associated with a set of social media activities; and

providing an engagement score to the user, the engagement score associated with the engagement value.

5. The method of claim 4 wherein the set of social media activities comprises one or more of a posting activity, a re-posting activity and a comment activity.

11. The method of claim 1 wherein the network percentage comprises the minimum value of either the sum of one or more goal profiles or sum of one or more law firm profiles, over the sum of the one or more goal profiles.

12. The method of claim 1 wherein the reach value comprises an average of the social media measurement and the online profile measurement.

6. A system for evaluating an online entity presence comprising:

a processor;

a memory coupled to the processor; and

a set of computer readable program instructions executable by at least one of the memory and the processor, the set of computer readable program instructions configured to;

receive a set of social media information for at least one law firm entity;

calculate a social media measurement, the social media measurement associated with the set of social media information, the social media measurement comprising at least a network percentage, the network percentage associated with one or more goal profiles and one or more law firm profiles, a given goal profile comprising a social media network activity goal value for the social media network and a given law firm profile comprising the number of social media network activity for the social media network for the law firm entity;

receive a set of online profile information for the at least one law firm entity, the set of online profile information associated with one or more non-social media online profiles, the non-social media online profiles comprising in part of non-user generated content or social media activities;

calculate an online profile measurement, the online profile measurement associated with the set of online profile information, the online profile measurement comprising at least an overall non-social media score, the overall non-social media score comprising a non-social media percentage, the non-social media percentage comprising the number of on-line profile populated over a total number of on-line profiles;

calculate a reach value, the reach value associated with the social media measurement and the online profile measurement;

provide a reach score to a user, the reach score associated with the reach value;

evaluate the reach score to determine whether a minimum number of social media profiles has been satisfied; and

add one or more additional social media profiles if the minimum number of social media profiles has not been satisfied.

7. The system of claim 6 wherein the set of social media information comprises a representation of network connections from one or more social media networks.

8. The system of claim 7 wherein the set of online profile information comprises:

a profile completeness probability, the profile completeness probability comprising a sum of weighted profiles over a sum of weighted merchants.

9. The system of claim 8 wherein the set of computer readable program instructions further configured to:

calculate an engagement value, the engagement value associated with a set of social media events; and

provide an engagement score to the user, the engagement score associated with the engagement value.

10. The system of claim 9 wherein the set of social media events comprises one or more of posts, re-posts and comments.

13. The system of claim 6 wherein the network percentage comprises the minimum value of either the sum of one or more goal profiles or sum of one or more law firm profiles, over the sum of the one or more goal profiles.

14. The system of claim 6 wherein the reach value comprises an average of the social media measurement and the online profile measurement.