Proactive re-routing of vehicles using passive monitoring of occupant frustration level
First Claim
1. A system comprising:
- one or more processors of a machine; and
one or more machine-readable mediums storing instructions to configure the one or more processors to perform operations comprising;
determining a current location of a navigation-enabled device based on location information received from a location component of the navigation-enabled device;
determining a frustration score associated with the navigation-enabled device based on input component data obtained from one or more input components coupled to or embedded in the navigation-enabled mobile device, the frustration score providing a measure of frustration of a user of the navigation-enabled mobile device;
comparing the frustration score associated with the navigation-enabled device with a frustration score threshold;
based on determining the frustration score transgresses the frustration score threshold, obtaining a detour suggestion based on the current location of the navigation-enabled mobile device;
displaying, on the navigation-enabled mobile device, a user interface including the detour suggestion.
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Accused Products
Abstract
Aspects of the present disclosure include a navigation system and computer-implemented methods for proactively re-routing vehicles based on an analysis of input component data obtained from the navigation-enabled devices. The navigation system scores the input component data to obtain a measure of frustration (e.g., a feeling of being upset or annoyed) of the user of the navigation-enabled device. The navigation system may provide a detour suggestion for display on the navigation-enabled device to persuade the user of the device to direct their vehicle to depart from its current location or route in an effort to remove the vehicle from traffic, and thereby reduce the frustration level of the user. The detour suggestion may include an alternative route to the original destination, or an alternative destination.
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Citations
20 Claims
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1. A system comprising:
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one or more processors of a machine; and one or more machine-readable mediums storing instructions to configure the one or more processors to perform operations comprising; determining a current location of a navigation-enabled device based on location information received from a location component of the navigation-enabled device; determining a frustration score associated with the navigation-enabled device based on input component data obtained from one or more input components coupled to or embedded in the navigation-enabled mobile device, the frustration score providing a measure of frustration of a user of the navigation-enabled mobile device; comparing the frustration score associated with the navigation-enabled device with a frustration score threshold; based on determining the frustration score transgresses the frustration score threshold, obtaining a detour suggestion based on the current location of the navigation-enabled mobile device; displaying, on the navigation-enabled mobile device, a user interface including the detour suggestion. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 17, 18)
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13. A method comprising:
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determining a current location of a navigation-enabled device based on location information received from a location component of the navigation-enabled device; determining a frustration score associated with the navigation-enabled device based on input component data obtained from one or more input components coupled to or embedded in the navigation-enabled mobile device, the frustration score providing a measure of frustration of a user of the navigation-enabled mobile device; comparing the frustration score associated with the navigation-enabled device with a frustration score threshold; based on determining the frustration score transgresses the frustration score threshold, obtaining a detour suggestion based on the current location of the navigation-enabled mobile device; displaying, on the navigation-enabled mobile device, a user interface including the detour suggestion. - View Dependent Claims (14, 15, 16, 19)
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20. A non-transitory machine-readable storage medium embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:
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determining a current location of a navigation-enabled device based on location information received from a location component of the navigation-enabled device; determining a frustration score associated with the navigation-enabled device based on input component data obtained from one or more input components coupled to or embedded in the navigation-enabled mobile device, the frustration score providing a measure of frustration of a user of the navigation-enabled mobile device; comparing the frustration score associated with the navigation-enabled device with a frustration score threshold; based on determining the frustration score transgresses the frustration score threshold, obtaining a detour suggestion based on the current location of the navigation-enabled mobile device; displaying, on the navigation-enabled mobile device, a user interface including the detour suggestion.
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Specification