System and method for dynamic user interface gamification in conference calls

• US 9,710,142 B1
• Filed: 02/05/2016
• Issued: 07/18/2017
• Est. Priority Date: 02/05/2016
• Status: Active Grant

• Current Assignee: RingCentral Incorporated
• Original Assignee: RingCentral Incorporated
• Inventors: Van Rensburg, Christopher, Petrov, Aleksei, Solovey, Dmitriy, Vendrow, Vlad
• Primary Examiner(s): Chuang, Jung-Mu
• Application Number:
  US15/017,309
• Publication Number:
  US 20170228135A1
• Time in Patent Office: 529 Days
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

A computer-implemented method for dynamically changing a conference graphical user interface is provided. The method includes providing a graphical user interface representative of a conference in an online environment to a plurality of participants in the conference, wherein the graphical user interface includes representations of the plurality of participants, and the representations are based on scores associated with the plurality of participants. The method further includes acquiring data from one or more of the plurality of participants representative of a participation level of a participant of the plurality of participants and updating the score associated with the participant using the acquired data. Moreover, the method includes determining changes to the graphical user interface based on a comparison of the scores associated with the plurality of participants and providing the changes to the graphical user interface to the plurality of participants.

Claims

1. A computer-implemented method for dynamically changing a conference graphical user interface comprising:

providing a graphical user interface representative of the conference in an online environment to devices associated with a plurality of participants in the conference, wherein the graphical user interface includes representations of the plurality of participants, and the representations are based on scores associated with the plurality of participants;

acquiring data from one or more of the plurality of participants representative of a participation level of a participant of the plurality of participants;

dynamically updating the scores associated with the plurality of participants using the acquired data;

analyzing the acquired data, and trained data from past conferences to correlate patterns of contribution to successful conference outcomes;

determining a first set of changes to the graphical user interface based on a comparison of the scores associated with the plurality of participants and a second set of changes to the graphical user interface, based on the analysis, wherein the second set of changes are configured to steer a pattern of the conference to patterns correlated to successful conference outcomes; and

providing the first set of changes and the second set of changes to the graphical user interface to the plurality of participants.

2. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include instructions capable of directing devices associated with the plurality of participants to update the graphical user interface displayed on the devices.

3. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include adjusting the size of one or more of the representations of the plurality of participants.

4. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include highlighting one or more of the representations of the plurality of participants.

5. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include a visual representation of an action of one or more of the plurality of participants.

6. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include a visual representation of an achievement of one or more of the plurality of participants.

7. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include a visual representation of the scores associated with the plurality of participants.

8. The computer implemented method of claim 1, wherein the first set of changes or the second set of changes to the graphical user interface include providing metrics associated with the conference.

9. The computer implemented method of claim 1, wherein the acquired data includes biometric data.

10. The computer implemented method of claim 1, wherein the acquired data includes explicit feedback from the one or more of the plurality of participants in the conference.

11. The computer implemented method of claim 1, wherein the scores associated with the plurality of participants are based on scores from at least one prior conference.

12. The computer implemented method of claim 1, wherein the scores associated with the plurality of participants are based on data sources external to the conference.

13. The computer implemented method of claim 1, further comprising:

analyzing the scores associated with the plurality of participants and acquired data;

recommending conference participants based on the analysis.

14. The computer implemented method of claim 13, wherein the analysis is further based on contextual information associated with the plurality of participants.

15. A conference server for dynamically changing a conference graphical user interface comprising:

at least one processor and at least one memory, wherein the at least one memory stores instructions that are executed by the at least one processor to;

provide, by a user interface server, a graphical user interface representative of the conference in an online environment to a plurality of devices, each device being associated with a participant of a plurality of participants in the conference, wherein the graphical user interface includes representations of the plurality of participants, and the representations are based on scores associated with the plurality of participants;

acquire, by a scoring module, data representative of a participation level of a participant of the plurality of participants from one or more of the plurality of the participant-associated user devices, wherein the scoring module dynamically updates the score associated with the participant using the acquired data, and wherein the user interface server determines a first set of changes to the graphical user interface based on a comparison of the scores associated with the plurality of participants and provides the first set of changes to the graphical user interfaces to the plurality of participant-associated user devices;

analyze, by an analysis module, the conference using the acquired data and trained data from past conferences to correlate patterns of contribution to successful conference outcomes; and

provide, by the user interface server, a second set of changes to the graphical user interface, based on the analysis, to steer a pattern of the conference to patterns correlated to successful conference outcomes.

16. The conference server of claim 15 further comprising:

analyze, using an analysis module, the scores associated with the plurality of participants and acquired data; and

recommend, by a recommendation engine, conference participants based on the analysis.

17. The conference server of claim 16, wherein the analysis is further based on contextual information associated with the participants.

18. A non-transitory computer-readable medium encoded with instructions, which when executed by a processor, cause the processor to perform a method for dynamically changing a conference graphical user interface, the method comprising:

providing a graphical user interface representative of the conference in an online environment to devices associated with a plurality of participants in the conference, wherein the graphical user interface includes representations of the plurality of participants, and the representations are based on scores associated with the plurality of participants;

acquiring data from one or more of the plurality of participants representative of a participation level of a participant of the plurality of participants;

dynamically updating the scores associated with the plurality of participants using the acquired data;

analyzing the acquired data, and trained data from past conferences to correlate patterns of contribution to successful conference outcomes;

determining a first set of changes to the graphical user interface based on a comparison of the scores associated with the plurality of participants and a second set of changes to the graphical user interface, based on the analysis, wherein the second set of changes are configured to steer a pattern of the conference to patterns correlated to successful conference outcomes; and

providing the first set of changes and the second set of changes to the graphical user interface to the plurality of participants.

19. The non-transitory computer readable medium of claim 18, wherein the first set of changes or the second set of changes to the graphical user interface include instructions capable of directing devices associated with the plurality of participants to update the graphical user interface displayed on the devices.

20. The non-transitory computer readable medium of claim 18, further comprising:

analyzing the scores associated with the plurality of participants and acquired data;

recommending conference participants based on the analysis.