Agile information technology infrastructure management system
First Claim
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1. A computer system for use in monitoring and managing elements of a disparate information technology infrastructure, the system comprising:
- a scheduler, executed using a processor of a computer system, operable to receive and process a plurality of management descriptors to generate commands associated with polling the elements of the information technology infrastructure, wherein the management descriptors include profiles that define information for monitoring the elements of the information technology infrastructure;
a plurality of data providers that include at least a first data provider that defines a first protocol for communicating management information with a first type of element, a second data provider that defines a second protocol for communicating management information with a second type of element, and a poller operable to communicate with the elements of the information technology infrastructure, wherein the plurality of data providers is operable to receive a query, to poll an element of the information technology infrastructure using one of the plurality of data providers in response to the query, and to receive a result of the query from the element;
a protocol independent command processor operable to receive a command associated with the polling of the element of the information technology infrastructure from the scheduler, to generate a query in response, to communicate the query to the plurality of data providers, to receive a result of the query from the element from the plurality of data providers, and to take an action based upon the command and the result of the query.
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Abstract
The agile information technology infrastructure management system and related methods and processes provide a solution with the required flexibility to effectively and efficiently monitor and manage a wide-variety of disparate information technology and network infrastructure deployed in businesses and enterprises throughout a region or the world.
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Citations
17 Claims
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1. A computer system for use in monitoring and managing elements of a disparate information technology infrastructure, the system comprising:
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a scheduler, executed using a processor of a computer system, operable to receive and process a plurality of management descriptors to generate commands associated with polling the elements of the information technology infrastructure, wherein the management descriptors include profiles that define information for monitoring the elements of the information technology infrastructure; a plurality of data providers that include at least a first data provider that defines a first protocol for communicating management information with a first type of element, a second data provider that defines a second protocol for communicating management information with a second type of element, and a poller operable to communicate with the elements of the information technology infrastructure, wherein the plurality of data providers is operable to receive a query, to poll an element of the information technology infrastructure using one of the plurality of data providers in response to the query, and to receive a result of the query from the element; a protocol independent command processor operable to receive a command associated with the polling of the element of the information technology infrastructure from the scheduler, to generate a query in response, to communicate the query to the plurality of data providers, to receive a result of the query from the element from the plurality of data providers, and to take an action based upon the command and the result of the query. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method, comprising:
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processing a plurality of management descriptors to generate commands associated with polling elements of an information technology infrastructure, wherein the management descriptors include profiles that define information for monitoring the elements of the information technology infrastructure; receiving a plurality of fault events from a plurality of network elements within an information technology infrastructure, wherein the plurality of fault events are received from; a plurality of data providers that include at least a first data provider that defines a first protocol for communicating management information with a first type of element, a second data provider that defines a second protocol for communicating management information with a second type of element, and a poller operable to communicate with the elements of the information technology infrastructure, wherein the plurality of data providers is operable to receive a query, to poll an element of the information technology infrastructure using one of the plurality of data providers in response to the query, and to receive a result of the query from the element; a protocol independent command processor operable to receive a command associated with the polling of the element of the information technology infrastructure from a scheduler, to generate a query in response, to communicate the query to the plurality of data providers, to receive a result of the query from the element from the plurality of data providers, and to take an action based upon the command and the result of the query. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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Specification