Managing communication events

• US 9,716,796 B2
• Filed: 04/17/2015
• Issued: 07/25/2017
• Est. Priority Date: 04/17/2015
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Chandrasekaran, Vijay, Cinar, Onur, Chastney, Daniel James
• Primary Examiner(s): Cumming, William D
• Application Number:
  US14/690,016
• Publication Number:
  US 20160309038A1
• Time in Patent Office: 830 Days
• Field of Search: 455 121, 4554261, 4554351, 455445, 4554562, 455461, 715758
• CPC Class Codes: H04L 65/1059 End-user terminal functionalities specially adapted for real-time communication
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1073 Registration or de-registration
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 65/1079 of unsolicited session attempts, e.g. SPIT
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04M 3/58 Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party substation line holding circuits H04M1/80
• CPC Class Codes: H04M 7/0012 Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements

Abstract

A user terminal associated with a first user, the user terminal comprising a communication client application for managing communications with at least one further user terminal over a first network, the communication client application being configured to: determine with respect to at least one incoming call whether a further user terminal at the call origin point comprises the communication client application; and manage the reception of the call based on the determination of whether the further user terminal at the call origin point comprises the communication client application.

Claims

1. A user terminal comprising:

at least a memory and a processor to implement a communication client application configured to manage communications over a communication network, the communication client application configured to cause the user terminal to perform operations comprising;

detecting an incoming call initiated from an additional user terminal using a different communication client over a different communication network;

receiving an identifier of a user of the additional user terminal;

generating a search request based on the identifier and communicating the search request to a communication client application database;

receiving a response to the search request and determining whether the additional user terminal has installed the communication client application based at least in part on the response to the search request;

responsive to determining that the additional user terminal has installed the communication client application, triggering a transfer of the incoming call such that reception of the incoming call uses the communication client application over the communication network; and

responsive to determining that the additional user terminal has not installed the communication client application, generating an invite for the additional user terminal to install the communication client application.

2. The user terminal according to claim 1, wherein the communication client application is further configured to generate a user interface element based on the determination that the additional user terminal has installed the communication client application.

3. The user terminal according to claim 2, wherein the communication client application is configured trigger the transfer of the incoming call based at least in part on a response to the user interface element.

4. The user terminal according to claim 1, wherein the communication client application is further configured to generate a user interface element responsive to determining that the additional user terminal has not installed the communication client application, and wherein the communication client application is configured to control the generation of the invite based on a response to the user interface element.

5. The user terminal according to claim 1, wherein the identifier comprises an incoming call number, and wherein the communication client application is further configured to:

generate a caller identifier search request that includes the incoming call number; and

receive a caller identifier response that includes a caller identifier associated with the incoming call number.

6. The user terminal according to claim 1, wherein the communication client application is further configured to:

generate a blocked caller search request for a blocked call database, the blocked caller search request comprising an identifier associated with the at least one incoming call;

receive a response to the blocked caller search request and determine whether the additional user terminal is on the blocked caller database;

manage the reception of the call based at least in part on the determination of whether the additional user terminal is on the blocked caller database.

7. The user terminal according to claim 1, wherein the communication client application is further configured to:

monitor a length of the call; and

control a generation of a blocked call report based on the length of the call being less than a determined threshold.

8. The user terminal according to claim 7, wherein the communication client application is further configured to:

generate a blocked call user interface element based on the length of the call being less than the determined threshold; and

control the generation of the blocked call report based at least in part on a response to the blocked call user interface element.

9. The user terminal according to claim 7, wherein the communication client application is further configured to generate and forward the blocked call report comprising an identifier identifying the additional user terminal.

10. The user terminal according to claim 1, wherein the user terminal is one of:

an Internet-enabled mobile telephone;

a handheld game console;

a personal digital assistant (PDA);

a tablet computer;

or a laptop computer.

11. An apparatus comprising:

at least a memory and a processor to implement a communication client application configured to manage communications over a communication network, the communication client application configured to cause the apparatus to perform operations comprising;

detecting an incoming call initiated from an additional apparatus using a different communication client over a different communication network;

receiving an identifier of a user of the additional apparatus;

generating a search request based on the identifier and communicating the search request to a communication client application database;

receiving a response to the search request and determining whether the additional apparatus has installed the communication client application based at least in part on the response to the search request;

responsive to determining that the additional apparatus has installed the communication client application, triggering a transfer of the incoming call such that reception of the incoming call uses the communication client application over the communication network; and

responsive to determining that the additional apparatus has not installed the communication client application, generating an invite for the additional apparatus to install the communication client application.

12. The apparatus according to claim 11, wherein the communication client application is further configured to generate a user interface element based on the determination that the additional apparatus has installed the communication client application.

13. The apparatus according to claim 12, wherein the communication client application is configured to trigger the transfer of the incoming call based at least in part on a response to the user interface element.

14. A method implemented by a communication client application of a device, the communication client application of the device configured to manage communications over a communication network, the method comprising:

detecting an incoming call initiated from an additional device using a different communication client over a different communication network;

receive an identifier of a user of the additional device;

generate a search request based on the identifier and communicating the search request to a communication client application database;

receive a response to the search request and determining whether the additional device has installed the communication client application based at least in part on the response to the search request;

responsive to determining that the additional device has installed the communication client application, triggering a transfer of the incoming call such that reception of the incoming call uses the communication client application over the communication network; and

responsive to determining that the additional device has not installed the communication client application, generating an invite for the additional device to install the communication client application.

15. The method according to claim 14, further comprising generating a user interface element based on the determination that the additional device has installed the communication application.

16. The method according to claim 15, wherein the triggering the transfer of the incoming call is based at least in part on a response to the user interface element.

17. The method according to claim 14, further comprising generating a user interface element responsive to determining that the additional device has not installed the communication client application, and wherein the generation of the invite is based at least in part on a response to the user interface element.

18. The method according to claim 14, wherein the identifier comprises an incoming call number.

19. The method according to claim 18, further comprising:

generating a caller identifier search request that includes the incoming call number; and

receiving a caller identifier response that includes a caller identifier associated with the incoming call number.

20. The method according to claim 14, further comprising:

generating a blocked caller search request for a blocked call database, the blocked caller search request comprising an identifier associated with the at least one incoming call;

receiving a response to the blocked caller search request and determining whether the additional device is on the blocked caller database;

managing the reception of the call based at least in part on the determination of whether the additional device is on the blocked caller database.