Methods and systems for automated business dialing

• US 9,723,143 B2
• Filed: 02/11/2016
• Issued: 08/01/2017
• Est. Priority Date: 12/20/2010
• Status: Active Grant

• Current Assignee: Shanghai Chule (CooTek) Information Technology Co., Ltd.
• Original Assignee: Shanghai Chule (CooTek) Information Technology Co., Ltd.
• Inventors: Wang, Jialiang, Zhao, Yang, Zhang, Kan, Xie, Haichao
• Primary Examiner(s): MIZRAHI, DIANE D
• Application Number:
  US15/041,204
• Publication Number:
  US 20160165048A1
• Time in Patent Office: 537 Days
• Field of Search: None
• CPC Class Codes: H04M 1/27453 Directories allowing storage of additional subscriber data, e.g. metadata
• CPC Class Codes: H04M 1/2746 Sorting, e.g. according to history or frequency of use
• CPC Class Codes: H04M 1/27475 using interactive graphical means or pictorial representations
• CPC Class Codes: H04M 1/2748 by matching character strings
• CPC Class Codes: H04M 2201/54 Object oriented software
• CPC Class Codes: H04M 2242/15 Information service where the information is dependent on the location of the subscriber
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04M 2250/70 methods for entering alphabetical characters, e.g. multi-tap or dictionary disambiguation methods for entering alphabetical characters per se G06F3/0237
• CPC Class Codes: H04M 3/44 Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling at the subscriber's set H04M1/27; automatic redialling H04M3/424
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04W 4/022 with dynamic range variability
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

Systems and methods consistent with the invention relate to automated business and service dialing. According to one exemplary embodiment, a business dialing system is disclosed. The system includes a memory configured to store a plurality of business objects containing phone numbers corresponding to a plurality of business entities. The system further includes a user input device configured to detect key presses. The system also includes a processor coupled to the user input device and the memory. The processor is configured to generate a key sequence and a number sequence based on the detected key presses. The processor is further configured to search the memory for business objects corresponding to the key sequence. The system further includes a display device configured to display the number sequence and the business objects. The user input interface is further configured to detect a selection of a business object, among the business objects, or a dial command. The processor is configured to perform an action associated with the selected business object if the selection of the business object is detected, and dial the number sequence as a phone number if the dial command is detected.

Claims

1. A business dialer system to search for a business phone number and dial the business phone number, comprising:

a user input device to detect an user input;

a memory comprising instructions that, when executed by a processor coupled to the user input device, cause the processor to;

generate a key sequence and a number sequence based on the detected user input;

perform a search for business objects corresponding to the number sequence based on one or more data fields included in the business objects; and

a display to display a user interface, the user interface including;

an input display area to display the number sequence; and

a search result area to display the business objects,

wherein the user input interface detects a selection of a business object, among the business objects displayed in the user interface, or a dial command, and

wherein the memory comprises instructions that cause the processor to;

determine whether the selection of the business object or the dial command is detected;

perform an action associated with the selected business object when the selection of the business object is detected; and

dial the number sequence as a phone number when the dial command is detected without switching from the user interface displaying the number sequence and the business objects.

2. The system of claim 1, wherein the memory comprises instructions that cause the processor to:

download the business objects corresponding to the number sequence from an online service upon a triggering event.

3. The system of claim 2, wherein the triggering event is one of:

a change of the user location, wherein the business objects downloaded from the online service are associated with business entities within a predetermined distance from the user location;

a change of information related to business objects previously stored and wherein the business objects downloaded from the online service are associated with the business entities that are changed;

or

a predetermined time internal having expired.

4. The system of claim 1, wherein the memory comprises instructions that cause the processor to search for contact objects and the business objects corresponding to the number sequence in parallel without having to switch context.

5. The system of claim 4, wherein the user interface further displays the contact objects and the business objects in different color or font in the user interface.

6. The system of claim 1, wherein the business objects contain location information of respective business entities, and wherein the memory comprises instructions that cause the processor to:

detect a user location;

rank the business objects based on distances between the user location and the respective business entities; and

display, in the user interface, the business objects in a ranked order.

7. The system of claim 1, wherein the business objects are ranked based on a level of popularity associated with respective business entities, and wherein the user interface is configured to display the business objects in a ranked order.

8. The system of claim 1, wherein the business objects are displayed in the search result area in a ranked order based on a calling frequency associated with respective business entities.

9. The system of claim 1, wherein call log history is displayed in the area for displaying the business objects before the key sequence and the number sequence are generated.

10. The system of claim 1, wherein the memory comprises instructions that cause the processor to:

count a number of the business objects identified from searching the memory;

compare with a threshold number the counted number of business objects; and

search online for additional business objects when the counted number of business object is less than the threshold number.

11. The system of claim 1, wherein the memory comprises instructions that cause the processor to clear the number sequence displayed in the user interface when the physical or a virtual key not associated with a number is detected.

12. A business dialing method implemented on a business dialer system to search for a business phone number and dial the business phone number, comprising:

detecting a user input through a user input device;

generating, by a processor, a key sequence and a number sequence based on the detected user input;

perform a search for business objects corresponding to the number sequence based on one or more data fields included in the business objects;

displaying the number sequence and the business objects on a user interface of a display device;

detecting a selection of a business object, among the business objects displayed in the user interface, or a dial command;

determine whether the selection of the business object or the dial command is detected;

performing an action associated with the selected business object when the selection of the business object is detected; and

dialing the number sequence as a phone number when the dial command is detected without switching from the user interface displaying the number sequence and the business objects.

13. The method of claim 12, further comprising

downloading the business objects from an online service upon a triggering event;

and

storing the downloaded business objects in the memory.

14. The method of claim 13, wherein the triggering event is one of:

a change of the user location, wherein the business objects downloaded from the online service are associated with business entities within a predetermined distance from the user location;

a change of information related to business objects previously stored and wherein the business objects downloaded from the online service are associated with the business entities that are changed;

or

a predetermined time internal having expired.

15. The method of claim 12, further comprising:

count a number of the business objects identified from searching a memory;

compare with a threshold number the counted number of business objects; and

search online for additional business objects when the counted number of business object is less than the threshold number.

16. The method of claim 12, further comprising:

searching for contact objects and the business objects corresponding to the number sequence in parallel without having to switch context;

displaying one or more contact objects related to the number sequence along with the business objects.

17. The method of claim 12, further comprising:

ranking the business objects, based on, distances between the user location and the respective business entities, or a calling frequency associated with respective business entities, or a level of popularity associated with respective business entities; and

displaying the business objects in a ranked order.

18. The method of claim 12, wherein the processor is further configured to clear the number sequence displayed in the user interface when a user input not associated with a number is detected.

19. A non-transitory computer-readable device that stores a set of instructions which, when executed by a processor, performs a business dialer method implemented on a business dialer system to search for a business phone number and dial the business phone number, the method comprising:

detecting a user input on a user input device;

generating a key sequence and a number sequence based on the detected key presses;

searching a memory for business objects corresponding to the number sequence based on one or more data fields included in the business objects;

displaying the number sequence and the business objects on a user interface of a display device;

detecting a selection of a business object, among the business objects displayed in the user interface, or a dial command;

determining whether the selection of business object or the dial command is detected;

performing an action associated with the selected business object when the selection of the business object is detected; and

dialing the number sequence as a phone number when the dial command is detected without switching from the user interface displaying the number sequence and the business objects.

20. The computer-readable device of claim 19, wherein the method further comprises:

ranking the business objects, based on, distances between the user location and the respective business entities, or a calling frequency associated with respective business entities, or a level of popularity associated with respective business entities; and

displaying the business objects in a ranked order.