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Contextual help

  • US 9,727,201 B2
  • Filed: 04/01/2015
  • Issued: 08/08/2017
  • Est. Priority Date: 04/01/2015
  • Status: Active Grant
First Claim
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1. A method of providing contextual help for a computing device, the method comprising:

  • receiving, at the computing device, a set of contextual help notifications for presentation to a user, wherein each help notification is associated withA) one or more show-trigger conditions which, when satisfied, indicate that the help notification should be presented on a user interface of the computing device, andB) a withdraw-trigger condition which, when satisfied, indicates that the help notification should be disabled such that the help notification is not eligible for presentation on the user interface;

    monitoring the computing device for show-trigger conditions and withdraw-trigger conditions;

    prior to presenting a first help notification to the user, determining that the withdraw-trigger condition for the first help notification is satisfied;

    upon the determination that the withdraw-trigger condition is satisfied, disabling the first help notification such that the first help notification is not eligible for presentation on the user interface.

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