Method and system for referral tracking

• US 9,727,827 B2
• Filed: 06/24/2011
• Issued: 08/08/2017
• Est. Priority Date: 06/24/2011
• Status: Active Grant

• Current Assignee: Employ, Inc.
• Original Assignee: Jobvite Incorporated
• Inventors: Hyder, Adam, Ali, Syed Mohammed, Aggarwal, Varun, Chen, Changsheng, Chu, Kam Wing
• Primary Examiner(s): Sterrett, Jonathan G
• Application Number:
  US13/168,665
• Publication Number:
  US 20120330701A1
• Time in Patent Office: 2,237 Days
• Field of Search: 705 711, 705 1416, 705321
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/1053 Employment or hiring
• CPC Class Codes: G06Q 30/0214 Referral reward systems
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A method for identifying a source of a job referral, the method including identifying a URL that the job applicant uses to access a web page with functionality to enable the job applicant to apply for the first job, identifying a first job message record using the URL, obtaining an original job message record for an original job message using the first job message record, determining a first sender of the original job message from the original job message record, determining that a second job message was sent to the job applicant for a second job at the company by a second sender, wherein the second job message was sent to the job applicant before the first job message and wherein the second job message was sent to the job applicant within a look-back period, and identifying the second sender as the source of the referral for the first job.

Claims

1. A system, comprising:

a job database comprising data for each of a plurality of job messages defining a plurality of jobs,

wherein each of the plurality of job messages displays at least one active link associated with at least one of the plurality of jobs, and

wherein each of the plurality of jobs is associated with a company;

a referral tracking service coupled to the job database and configured to;

receive, from a client of a first target, a signal indicating activation of a first link associated with a first URL and displayed by a first job message, wherein the first URL is associated with a first job message record and wherein the first job message record is associated with the first job message,

provide, to the client of the first target, a first web page associated with the first URL, wherein the first web page comprises a description of a first job at the company and a first job referral path, wherein the first job referral path comprises a visual representation of a link between a first sender and the first target,

receive, from a client of a second target, a signal indicating activation of a second link associated with a second URL and displayed by a second job message, and

provide, to the client of the second target, a second web page corresponding to the second URL, wherein the second web page comprises the description of the first job and a second job referral path, wherein the second job referral path comprises a visual representation of the link between the first sender and the first target and a link between the first target and the second target,

make a first determination that a third job message was sent to the second target for a second job at the company by a second sender,

make a second determination that the second target used a third URL, displayed by the third job message, to access a third web page, wherein the third web page includes functionality to enable the second target to apply for the second job, wherein the second target applies for the second job,

make a third determination that the second job message was sent to the second target within a look-back period, and

credit, based on the third determination, the first sender for the referral of the second target for the second job; and

a job message service coupled to the job database and configured to;

generate and store the first job message record wherein the first job message record specifies at least;

the first URL, a job ID for the first job, a first job message ID associated with the first job message, the first sender, the first target, and a first communication channel;

receive a request to create a second job message for the first job, wherein the request specifies at least the second target and a second communication channel,

generate, in response to the request, the second job message, wherein the second job message is associated with the second URL,

generate and store, in response to the request, a second job message record, wherein the second job message record specifies at least;

the second URL, the job ID for the first job, the first job message ID, a second job message ID associated with the second job message, the first target, the second target, the first communication channel, and the second communication channel, wherein the first communication channel is email and the second communication channel is a social network; and

a channel interface engine coupled to the job message service and configured to;

send the second job message over the second communication channel to the second target; and

an analytics engine coupled to the job database and configured to;

generate the second job referral path using at least the first job message record and the second job message record.

2. The system of claim 1, wherein the analytics engine is further configured to determine how the first job was communicated over a plurality of communication channels between the sender and a plurality of targets, wherein the plurality of communication channels comprise the first communication channel and the second communication channel, and wherein the plurality of targets comprise the first target and the second target.

3. The system of claim 2, wherein the analytics engine is further configured to determine how the first job was communicated over the plurality of communication channels between the sender and the plurality of targets using at least one selected from a group consisting of a job message record and a broadcast job message record.

4. The system of claim 2, wherein the analytics engine is further configured to determine which of the plurality of communication channels is most effective for reaching job candidates that applied for the first job.

5. The system of claim 2, wherein the analytics engine is further configured to determine which employee in the company is most effective for reaching job candidates that applied for the first job, wherein the employee is one selected from a group consisting of the sender and one of the plurality of targets.

6. The system of claim 1, wherein the request to create the second job message for the job is initiated from the first web page.

7. The system of claim 1, wherein the first communication channel is a direct communication channel and the second communication channel is a broadcast communication channel.

8. The system of claim 7, wherein the broadcast communication channel is one selected from a group consisting of a FACEBOOK status update, a LINKEDIN update, a TWITTER status, a FACEBOOK wall post, and a LINKEDIN group post.

9. The system of claim 1, wherein the social network is one selected from a group consisting of TWITTER, FACEBOOK, and LINKEDIN.