Computer implemented methods and apparatus for informing a user of social network data when the data is relevant to the user

• US 9,727,924 B2
• Filed: 09/05/2012
• Issued: 08/08/2017
• Est. Priority Date: 10/10/2011
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Schneider, Elena
• Primary Examiner(s): Chea, Philip
• Assistant Examiner(s): Ma, Wing
• Application Number:
  US13/603,910
• Publication Number:
  US 20130091217A1
• Time in Patent Office: 1,798 Days
• Field of Search: 709204, 705319
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Disclosed are examples of apparatus, methods, and computer readable storage media for informing one or more users of social network data such as group data when the data is relevant to the user(s). For example, when one or more keywords are identified as being associated with both a group of an online social network and the user, a communication with information identifying the group data can be generated and provided to a display device accessible by the user. In another example, social network data is associated with an entity of the online social network, and the entity is not being followed by the user. Social network data identified as related to one or more keywords can be provided to a display device in a suitable presentation accessible by the user.

Claims

1. A system comprising:

a database system implemented using a server system comprising one or more hardware processors, the database system associated with a social networking system and configurable to cause;

retrieving a plurality of user keywords identifiable by one or more data objects stored in the database system, the user keywords associated with a profile of a first user of the social networking system, the user keywords indicating information of interest to the first user, a first portion of the user keywords having been generated in association with creation of the first user profile for registration with the social networking system, a second portion of the user keywords being user-customizable by the first user following the creation of the first user profile;

retrieving a plurality of group keywords identifiable by one or more data objects stored in the database system, the group keywords associated with a first group of a plurality of groups of users of the social networking system, the first user not being a member of the first group and not having a following relationship with the first group, the first group being identified and maintained using one or more data objects stored in the database system, at least a portion of the group keywords being customizable following creation of the first group;

determining a number of instances that a first keyword is included in a group feed of the first group;

sending, when the number of instances satisfies a relevance characteristic, a communication to a user device associated with the first user, the communication identifying the first keyword as a possible further user keyword;

determining that one or more of the user keywords matches one or more of the group keywords;

selecting, responsive to determining that the one or more user keywords matches the one or more group keywords, a first group feed item of a plurality of group feed items of the group feed as being relevant to the one or more user keywords;

determining that the first user is not associated with the first group; and

responsive to determining that the first user is not associated with the first group, displaying, in a user interface on a display of the user device;

the first group feed item in a social network feed, and

an invitation to the first user to become a member of or to follow the first group.

2. The system recited in claim 1, wherein the first group feed item includes content indicating the determination that the one or more user keywords matches the one or more group keywords.

3. The system recited in claim 1, wherein the one or more group keywords are stored in association with the first group.

4. The system recited in claim 1, the database system further configurable to cause:

processing a second communication received from the user device, the second communication requesting that the first user receive information updates associated with the first group.

5. The system recited in claim 4, the database system further configurable to cause:

determining that the first user is to receive the information updates associated with the first group; and

providing one or more of the information updates associated with the first group for inclusion in an information feed accessible by the first user.

6. The system recited in claim 1, wherein the first group is associated with an organization, and wherein the organization is one of a plurality of tenants in a multi-tenant database environment.

7. The system recited in claim 1, wherein the relevance characteristic is associated with a specified numerical threshold.

8. A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:

retrieving, using a database system implementing a social networking system, a plurality of user keywords identifiable by one or more data objects stored in the database system, the user keywords associated with a profile of a first user of the social networking system, the user keywords indicating information of interest to the first user, a first portion of the user keywords having been generated in association with creation of the first user profile for registration with the social networking system, a second portion of the user keywords being user-customizable by the first user following the creation of the first user profile;

retrieving, using the database system, a plurality of group keywords identifiable by one or more data objects stored in the database system, the group keywords associated with a first group of a plurality of groups of users of the social networking system, the first user not being a member of the first group and not having a following relationship with the first group, the first group being identified and maintained using one or more data objects stored in the database system, at least a portion of the group keywords being customizable following creation of the first group;

determining a number of instances that a first keyword is included in a group feed of the first group;

sending, when the number of instances satisfies a relevance characteristic, a communication to a user device associated with the first user, the communication identifying the first keyword as a possible further user keyword;

determining, using the database system, that one or more of the user keywords matches one or more of the group keywords;

selecting, using the database system and responsive to determining that the one or more user keywords matches the one or more group keywords, a first group feed item of a plurality of group feed items of the group feed as being relevant to the one or more user keywords;

determining, using the database system, that the first user is not associated with the first group; and

responsive to determining that the first user is not associated with the first group, displaying, in a user interface on a display of the user device;

the first group feed item in a social network feed, and

an invitation to the first user to become a member of or to follow the first group.

9. The computer program product recited in claim 8, wherein the first group feed item includes content indicating the determination that the one or more user keywords matches the one or more group keywords.

10. The computer program product recited in claim 8, wherein the group keywords represent respective topics.

11. The computer program product recited in claim 8, wherein the first group feed item is one of:

a record update, a post, a comment, an indications of a user'"'"'s personal preference, a status update, an uploaded file, or a hyperlink.

17. The computer program product recited in claim 8, the instructions further configurable to cause:

determining that the first user is to receive the information updates associated with the first group; and

providing one or more of the information updates associated with the first group for inclusion in an information feed accessible by the first user.

18. The computer program product recited in claim 8, wherein the relevance characteristic is associated with a specified numerical threshold.

12. A method comprising:

retrieving, using a database system implementing a social networking system, a plurality of user keywords identifiable by one or more data objects stored in the database system, the user keywords associated with a profile of a first user of the social networking system, the user keywords indicating information of interest to the first user, a first portion of the user keywords having been generated in association with creation of the first user profile for registration with the social networking system, a second portion of the user keywords being user-customizable by the first user following the creation of the first user profile;

retrieving, using the database system, a plurality of group keywords identifiable by one or more data objects stored in the database system, the group keywords associated with a first group of a plurality of groups of users of the social networking system, the first user not being a member of the first group and not having a following relationship with the first group, the first group being identified and maintained using one or more data objects stored in the database system, at least a portion of the group keywords being customizable following creation of the first group;

determining a number of instances that a first keyword is included in a group feed of the first group;

sending, when the number of instances satisfies a relevance characteristic, a communication to a user device associated with the first user, the communication identifying the first keyword as a possible further user keyword;

determining, using the database system, that one or more of the user keywords matches one or more of the group keywords;

selecting, using the database system and responsive to determining that the one or more user keywords matches the one or more group keywords, a first group feed item of a plurality of group feed items of the group feed as being relevant to the one or more user keywords;

determining, using the database system, that first user is not associated with the first group; and

responsive to determining that the first user is not associated with the first group, displaying, in a user interface on a display of the user device;

the first group feed item in a social network feed, and

an invitation to the first user to become a member of or to follow the first group.

13. The method recited in claim 12, further comprising:

receiving a second communication, the second communication including a new keyword; and

storing the new keyword in association with the one or more user keywords.

14. The method recited in claim 12, further comprising:

receiving a second communication, the second communication including the one or more user keywords.

19. The method recited in claim 12, wherein the first group feed item includes content indicating the determination that the one or more user keywords matches the one or more group keywords.

20. The method recited in claim 12, wherein the relevance characteristic is associated with a specified numerical threshold.

15. A database system comprising one or more hardware processors, the database system being associated with a social networking system, the database system configurable to cause:

retrieving a plurality of user keywords identifiable by one or more data objects stored in the database system, the user keywords associated with a profile of a first user of the social networking system, the user keywords indicating information of interest to the first user, a first portion of the user keywords having been generated in association with creation of the first user profile for registration with the social networking system, a second portion of the user keywords being user-customizable by the first user following the creation of the first user profile;

retrieving a plurality of group keywords identifiable by one or more data objects stored in the database system, the group keywords associated with a first group of a plurality of groups of users of the social networking system, the first user not being a member of the first group and not having a following relationship with the first group, the first group being identified and maintained using one or more data objects stored in the database system, at least a portion of the group keywords being customizable following creation of the first group;

determining a number of instances that a first keyword is included in a group feed of the first group;

sending, when the number of instances satisfies a relevance characteristic, a communication to a user device associated with the first user, the communication identifying the first keyword as a possible further user keyword;

determining that one or more of the user keywords matches one or more of the group keywords;

selecting, responsive to determining that the one or more user keywords matches the one or more group keywords, a first group feed item of a plurality of group feed items of the group feed as being relevant to the one or more user keywords; and

responsive to determining that the first user is not associated with the first group, displaying, in a user interface on a display of the user device;

the first group feed item in a social network feed, and

an invitation to the first user to become a member of or to follow the first group.

21. The database system recited in claim 15, the database system further configurable to cause:

determining that the first user is to receive the information updates associated with the first group; and

providing one or more of the information updates associated with the first group for inclusion in an information feed accessible by the first user.

22. The database system recited in claim 15, wherein the first group feed item includes content indicating the determination that the one or more user keywords matches the one or more group keywords.

16. A system comprising:

database system software stored on a non-transitory computer-readable medium for execution by at least one processor associated with a database system implementing a social networking system, the database system software configurable to cause;

retrieving, using the database system, a plurality of user keywords identifiable by one or more data objects stored in the database system, the user keywords associated with a profile of a first user of the social networking system, the user keywords indicating information of interest to the first user, a first portion of the user keywords having been generated in association with creation of the first user profile for registration with the social networking system, a second portion of the user keywords being user-customizable by the first user following the creation of the first user profile;

retrieving, using the database system, a plurality of group keywords identifiable by one or more data objects stored in the database system, the group keywords associated with a first group of a plurality of groups of users of the social networking system, the first user not being a member of the first group and not having a following relationship with the first group, the first group being identified and maintained using one or more data objects stored in the database system, at least a portion of the group keywords being customizable following creation of the first group;

determining a number of instances that a first keyword is included in a group feed of the first group;

sending, when the number of instances satisfies a relevance characteristic, a communication to a user device associated with the first user, the communication identifying the first keyword as a possible further user keyword;

determining, using the database system, that one or more of the user keywords matches one or more of the group keywords;

selecting, using the database system and responsive to determining that the one or more user keywords matches the one or more group keywords, a first group feed item of a plurality of group feed items of the group feed as being relevant to the one or more user keywords;

determining, using the database system, that the first user is not associated with the first group; and

responsive to determining that the first user is not associated with the first group, displaying, in a user interface on a display of the user device;

the first group feed item in a social network feed, and

an invitation to the first user to become a member of or to follow the first group.

23. The system recited in claim 16, wherein the first group feed item includes content indicating the determination that the one or more user keywords matches the one or more group keywords.

24. The system recited in claim 16, wherein the relevance characteristic is associated with a specified numerical threshold.