Security implementation for resource distribution

• US 9,743,272 B1
• Filed: 03/28/2016
• Issued: 08/22/2017
• Est. Priority Date: 03/28/2016
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Ogrinz, Michael Emil, Sachs, Evan, Corrado, Stephen A., Castinado, Joseph Benjamin, Hsieh, Matthew
• Primary Examiner(s): Ly, Nghi H
• Application Number:
  US15/082,591
• Time in Patent Office: 512 Days
• Field of Search: 455418, 4554141, 455419, 455423
• CPC Class Codes: H04L 41/0654 using network fault recovery ring fault isolation or reconfiguration in loop networks without recovery actions by a network management system H04L12/437
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 67/12 specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04W 8/22 Processing or transfer of terminal data, e.g. status or physical capabilities

Abstract

A system for securely distributing and managing resources includes a smart device, a resource management device, and a third party system, each having communication interfaces, and memory device, and processing device. In the resource management device, the processing device is configured to: receive from a smart device a set of smart device data via the smart device communication interface; detect within the set of smart device data a subset of data associated with a failure condition of the smart device; and communicate a set of instruction information to a third party system, wherein the instruction information is usable by the third party system to initiate a targeted communication between a host entity system associated with the smart device and the custodian such that maintenance, repair, and/or replacement of the smart device can be effectuated.

Claims

1. A resource management system comprising:

a network communication interface;

a smart device communication interface;

a memory device storing a resource management application;

a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;

receive from a smart device associated with a first custodian a set of smart device data via the smart device communication interface, wherein the set of smart device data comprises an identification of the smart device, a usage profile associated with the smart device, and a diagnostic code generated by the smart device;

receive from a third party system or a host entity system a predetermined standard usage profile, wherein the third party system is a financial institution system;

compare the usage profile associated with the smart device to the predetermined standard usage profile;

based on comparing the usage profile associated with the smart device to the predetermined standard usage profile, detect within the set of smart device data a first subset of data associated with a failure condition of the smart device; and

in response to detecting the first subset of data associated with the failure condition of the smart device, determine that the smart device is in need of maintenance, repair, or replacement and communicate a set of instruction information to the third party system via the network communication interface, wherein the instruction information is usable by the third party system to initiate a targeted communication related to maintenance, repair, or replacement of the smart device between the host entity system associated with the smart device and the custodian.

2. The system of claim 1, wherein detecting within the set of smart device data a first subset of data associated with a failure condition of the smart device comprises comparing the diagnostic code against a predetermined set of diagnostic codes associated with the smart device.

3. The system of claim 1, wherein the set of instruction information comprises the set of smart device data, an identification of the failure condition, and a set of contact information associated with the custodian.

4. The system of claim 1, wherein the host entity system is associated with an entity associated with the smart device and the failure condition associated with the smart device.

5. The system of claim 1, wherein the usage profile comprises an age of the smart device, a number of cycles the smart device has performed, data pertaining to power consumption of the smart device, or a service history.

6. The system of claim 1, wherein the set of instruction information comprises instructions to coordinate maintenance, repair, and/or replacement of the smart device.

7. The system of claim 1, wherein the smart device is an appliance, home entertainment device, building system, or a wearable device.

8. The system of claim 1, wherein the smart device is a refrigerator, stove, oven, washer, dryer, or dish washer.

9. The system of claim 1, wherein the smart device is a set top box, gaming system, or television.

10. The system of claim 1, wherein the smart device is a home security system, electrical system, water system, plumbing system, electric meter, water meter, hot water heater, or gas meter.

11. The system of claim 1, wherein the smart device is a wearable device.

12. A computerized method for managing resources, the method comprising:

receiving from a smart device associated with a first custodian a set of smart device data via a smart device communication interface, wherein the set of smart device data comprises an identification of the smart device, a usage profile associated with the smart device, and a diagnostic code generated by the smart device;

receiving from a third party system or a host entity system a predetermined standard usage profile, wherein the third party system is a financial institution system;

comparing the usage profile associated with the smart device to the predetermined standard usage profile;

based on comparing the usage profile associated with the smart device to the predetermined standard usage profile, detecting within the set of smart device data a first subset of data associated with a failure condition of the smart device;

in response to detecting the first subset of data associated with the failure condition of the smart device, determining that the smart device is in need of maintenance, repair, or replacement and communicating a set of instruction information to the third party system via a network communication interface, wherein the instruction information is usable by the third party system to initiate a targeted communication related to maintenance, repair, or replacement of the smart device between the host entity system associated with the smart device and the custodian.

13. The method of claim 12, wherein detecting within the set of smart device data a first subset of data associated with a failure condition of the smart device comprises comparing the diagnostic code against a predetermined set of diagnostic codes associated with the smart device.

14. The method of claim 12, wherein the set of instruction information comprises the set of smart device data, an identification of the failure condition, and a set of contact information associated with the custodian.

15. The method of claim 12, wherein the host entity system is associated with an entity associated with the smart device and the failure condition associated with the smart device.

16. A resource management device comprising:

a network communication interface;

a smart device communication interface;

a memory device storing a resource management application;

a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;

receive from a smart device associated with a first custodian a set of smart device data via the smart device communication interface, wherein the set of smart device data comprises an identification of the smart device, a usage profile associated with the smart device, and a diagnostic code generated by the smart device;

receive from a third party system or a host entity system a predetermined standard usage profile, wherein the third party system is a financial institution system;

compare the usage profile associated with the smart device to the predetermined standard usage profile;

based on comparing the usage profile associated with the smart device to the predetermined standard usage profile, detect within the set of smart device data a first subset of data associated with a failure condition of the smart device; and

in response to detecting the first subset of data associated with the failure condition of the smart device, determine that the smart device is in need of maintenance, repair, or replacement and transmit to the custodian a set of resource management information related to maintenance, repair, or replacement of the smart device via the network communication interface.

17. The device of claim 16, wherein the resource management information comprises a set of contact information associated with the host entity system.

18. The device of claim 16, wherein the processing device is further configured to execute computer-readable program code to transmit to the smart device via the smart device communication interface a command to perform a diagnostic protocol associated with the smart device.

19. The device of claim 16, wherein the set of resource management information comprises a recommended time for maintenance, repair, or replacement of the smart device.

20. The device of claim 16, wherein the set of resource management information comprises an offer for maintenance, repair, or replacement of the smart device.