System and method for enabling online ordering using unique identifiers

• US 9,747,630 B2
• Filed: 06/04/2014
• Issued: 08/29/2017
• Est. Priority Date: 05/02/2013
• Status: Active Grant

• Current Assignee: Locu Incorporated (GoDaddy, Inc.)
• Original Assignee: Locu Incorporated (GoDaddy, Inc.)
• Inventors: Mierle, Keir
• Primary Examiner(s): Garg, Yogesh C
• Application Number:
  US14/296,331
• Publication Number:
  US 20140330681A1
• Time in Patent Office: 1,182 Days
• Field of Search: 705 267, 705 268, 705 271, 705 272
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0637 Approvals
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers

Abstract

A system and method for automatically submitting an online order from a customer to a restaurant. Input data and customer data is used by an order engine to select a deployment platform, such as social media networks, search engines, mobile applications, and related websites, for a user interface. The order engine provides a unique identifier for each restaurant. The unique identifier can be used by third parties, such as online content providers, to return the menu for the restaurant included in the third party content. The user interface automatically populates the restaurant'"'"'s menu options and business data, allowing the customer to build an order. The order engine submits the order to the restaurant via a non-verbal communication platform.

Claims

1. A system comprising at least one hardware computing device coupled to a network and comprising at least one processor executing specific computer-executable instructions that, when executed, cause the system to:

receive, from a client computing device coupled to the network, a request to execute a script referenced within an HTML script tag of a source code for a web page displayed on a web browser running on the client computing device, the HTML script tag comprising at least one script source attribute referencing a URL for the script, which, when executed;

identifies, within the source code content of the web page, a business identification data for a business; and

transmits the business identification data to the at least one hardware computing device;

execute a database query to identify, within a database coupled to the network;

a unique business identifier associated, in the database, with the business identification data and the business; and

a supplemental or modified content to be displayed on the web page providing access to a business offering data associated in the database with the unique business identifier;

transmit the web page, including the supplemental or modified content, for display on the client computing device;

receive, from the client computing device, an online order, comprising a selection of the business offering data, to be placed with the business;

submit the online order to the business; and

provide at least one response option for the business to communicate acceptance of the online order.

2. The system as recited in claim 1, wherein the script is configured to run in a web browser.

3. The system as recited in claim 1, wherein the script is configured to run as a browser extension to enable a user operating the client computing device to engage a web-link to return the business offering data to the user.

4. The system as recited in claim 1, wherein the business offering data includes at least one of a business menu including a plurality of business offerings, a business location, a business phone number, a business fax number, a business email address, business delivery hours, business pick-up hours, photographs of the plurality of business offerings, and feedback data.

5. The system as recited in claim 1, wherein the unique business identifier is a numerical value.

6. The system as recited in claim 1, wherein the processor is further configured to automatically determine the unique business identifier corresponding to the business by scanning a content displayed on the client computing device.

7. The system as recited in claim 1, wherein the computer-executable instructions are further configured to carry out the step of providing the business an option to establish a business relationship for subsequent online orders from potential customers.

8. The system as recited in claim 1, wherein the computer-executable instructions are further configured to carry out the steps of:

determining whether a user has an existing account corresponding to the business indicated within the content displayed on the client computing device;

prompting the user to generate a new account when no existing account associated with the user is present; and

receiving data related to the user to be stored in the database, the user data configured to automatically be generated for subsequent online orders.

9. The system as recited in claim 1, wherein the computer-executable instructions are further configured to carry out the step of providing an estimated cost of the online order the estimated cost based on items selected by the user from the business offering data.

10. The system as recited in claim 1, wherein the online order is submitted via a non-verbal communication platform and the at least one response option to the business includes at least one of a repeat message option, an accept order option, a connect to customer option, a connect to a service provider option, a decline order option, and an opt-out option.

11. A method comprising the steps of:

receiving, by at least one hardware computing device coupled to a network and comprising at least one processor executing specific computer-executable instructions, from a client computing device coupled to the network, a request to execute a script referenced within an HTML script tag of a source code for a web page displayed on web browser running on the client computing device, the HTML script tag comprising at least one script source attribute referencing a URL for the script, which, when executed;

identifies, within the source code content of the web page, a business identification data for a business; and

transmits the business identification data to the at least one hardware computing device;

executing a database query to identify, within a database coupled to the network;

a unique business identifier associated, in the database, with the business identification data and the business; and

a supplemental or modified content to be displayed on the web page providing access to a business offering data associated in the database with the unique business identifier;

transmitting the web page, including the supplemental or modified content, for display on the client computing device;

receiving, from the computing device, an online order, comprising a selection of the business offering data, to be placed with the business;

submitting the online order to the business; and

providing at least one response option for the business to communicate acceptance of the online order.

12. The method as recited in claim 11, further comprising the step of running the script in a web browser.

13. The method as recited in claim 11, further comprising the step of configuring the script to run as a browser extension to enable a user operating the client computing device to engage a web-link to return the business offering data to the user.

14. The method as recited in claim 11, wherein the business offering includes at least one of a business menu including a plurality of business offerings, a business location, a business phone number, a business fax number, a business email address, business delivery hours, business pick-up hours, photographs of the plurality of business offerings, and feedback data.

15. The method as recited in claim 11, wherein the unique business identifier is a numerical value.

16. The method as recited in claim 11, further comprising the step of determining the unique business identifier corresponding to the business automatically by scanning a content displayed on the client computing device.

17. The method as recited in claim 11, further comprising the step of providing the business an option to establish a business relationship for subsequent online orders from potential customers.

18. The method as recited in claim 11, further comprising the steps of:

determining whether a user has an existing account corresponding to the business indicated within the content displayed on the client computing device;

prompting the user to generate a new account when no existing account associated with the user is present; and

receiving data related to the user to be stored in the database, the user data configured to automatically be generated for subsequent online orders.

19. The method as recited in claim 11, further comprising the step of providing an estimated cost of the online order, the estimated cost based on items selected by the user from the business offering data.

20. The method as recited in claim 11, further comprising the step of submitting the online order via a non-verbal communication platform and providing the at least one response option to the business in the form of at least one of a repeat message option, an accept order option, a connect to customer option, a connect to a service provider option, a decline order option, and an opt-out option.