Methods and arrangements to collect data

• US 9,760,468 B2
• Filed: 09/29/2015
• Issued: 09/12/2017
• Est. Priority Date: 08/14/2006
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Biberdorf, Terry S., Paruthi, Meghna
• Primary Examiner(s): Khong, Alexander
• Application Number:
  US14/869,061
• Publication Number:
  US 20160019131A1
• Time in Patent Office: 714 Days
• CPC Class Codes: G05B 2219/31166 Access data by name, object, stored in list, database
• CPC Class Codes: G05B 2219/34355 List of failure events, list of actions, events, trigger actions
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/073 in a memory management context, e.g. virtual memory or cache management memory management G06F12/00; testing of static memory units G11C29/00
• CPC Class Codes: G06F 11/0778 Dumping, i.e. gathering error/state information after a fault for later diagnosis
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems

Abstract

Methods and arrangements to collect data related to the state or conditions of a system are described herein. Embodiments may comprise a data identifier to identify data to collect in response to an event and a data collector to collect the identified data. The data collector may comprise firmware, code in ROM, a state machine, and/or other logic, and the data identifier may also comprise firmware, code in ROM, a state machine, and/or other logic that may access information and/or code in a file or other data storage to identify the data to collect. The data storage may comprise information and/or code to identify the location of data to collect and, in some embodiments, the sequence with which to collect the data. For example, such a file may comprise an address or address range within memory of a specific component of the system such as a memory controller.

Claims

1. A method to gather data from a computer system in response to an event of the system, the method comprising:

accessing, by a data collector via a data identifier, prior to collecting data corresponding to the event, a file to relate the event to data to collect in response to the event, the file comprising more than one event identifications, each event identification being associated with a different event;

retrieving, by the data collector via the data identifier, prior to collecting data corresponding to the event, from the file, an identification of the data to collect and an associated sequence by which to collect the data based upon an association between the identification of data to collect and the event identification, wherein the identification of data to collect comprises at least one memory location related to the event, wherein the file stores a plurality of identifications of data to collect associated with corresponding events identified by event identifications, and wherein at least two of the identifications of data to collect associated with at least two different corresponding events are different from each other such that different data is collected depending upon which of the at least two events occurs; and

collecting, by the data collector, based upon the identification of data to collect, the data to collect related to the event from the at least one memory location in accordance with the sequence associated with the retrieved identification of the data to collect, wherein the sequence specifies priorities associated with the collection of different types of data or data at different addresses in the data to collect, wherein the priorities of a sequence specifies different types of data or data at different addresses in the data to collect such that at least one of a first type of data is collected prior to a second type of data or data at a first address is collected prior to data at a second address based on the sequence, and wherein a first sequence associated with a first event in the plurality of events is different from a second sequence associated with a second event in the plurality of events.

2. The method of claim 1, further comprising executing code of the data collector in response to a trigger, the code being configured to collect data related to a state of the system.

3. The method of claim 1, wherein retrieving the identification of data to collect comprises receiving an indication of the at least one memory location from the data identifier based upon the association between the identification of data to collect and the event identification and receiving the sequence, wherein the at least one memory location is a memory location from which the data to collect is to be retrieved.

4. The method of claim 3, wherein receiving the indication of the at least one memory location comprises receiving at least one memory address and descriptors to identify the data to collect.

5. The method of claim 1, wherein retrieving the identification of data to collect comprises receiving information to describe a condition precedent to collection of the data to collect, such that the data collector does not collect the data to collect unless the condition precedent is satisfied.

6. The method of claim 1, wherein collecting, based on the identification, the data to collect comprises parsing data at one or more locations indicated by the identification of data to collect to identify the data to collect from a larger range of locations.

15. The method of claim 1, wherein data of a particular data type or at a particular address that will become corrupted due to occurrence of the event is given a higher priority than other priorities in the one or more priorities associated with other data types or data at other addresses in the data to collect.

16. The method of claim 1, wherein data that is more important to collect due to its value in analyzing conditions of the system in relation to the particular event is given a higher priority than other priorities in the one or more priorities associated with other data in the data to collect.

17. The method of claim 1, further comprising:

automatically modifying the file in response to detecting a change in a configuration of the system, wherein the change in configuration of the system comprises at least one of modifications to hardware deployed in the system, a modification to software deployed in the system, an addition of new hardware in the system, or an addition of new software in the system.

18. The method of claim 1, wherein at least one sequence associated with an event in the file specifies a plurality of different types of data to collect and a priority ordering of a sequential order in which the different types of data are collected relative to each other.

19. The method of claim 1, wherein the data collector and data identifier are associated with a first computing device, and wherein data to collect is collected from a second computing device that is remotely located over at least one data network from the first computing device, and wherein the data to collect is collected in response to the event being detected at the first computing device.

7. An apparatus to collect data from a system, the apparatus comprising:

a hardware processor;

an event identifier to identify an event as a trigger to collect data;

a data collector to collect, by the processor, the data associated with the event in a sequence associated with the event via an identification of the data to collect related to the event; and

a data identifier in communication with the data collector to retrieve, from data storage, prior to collecting data corresponding to the event by the data collector, the identification of the data to collect and an associated sequence by which to collect the data based upon an association between the identification of data to collect and the event, the identification of data to collect comprising one or more memory locations associated with the data to collect, and the data identifier also being in communication with the data collector to communicate the identification of data to collect to the data collector, wherein the data storage stores a plurality of identifications of data to collect associated with corresponding events, and wherein at least two of the identifications of data to collect associated with at least two different corresponding events are different from each other such that different data is collected depending upon which of the at least two events occurs, wherein the sequence specifies priorities associated with the collection of different types of data or data at different addresses in the data to collect, wherein the priorities of a sequence specifies different types of data or data at different addresses in the data to collect such that at least one of a first type of data is collected prior to a second type of data or data at a first address is collected prior to data at a second address based on the sequence, and wherein a first sequence associated with a first event in the plurality of events is different from a second sequence associated with a second event in the plurality of events.

8. The apparatus of claim 7, wherein the data collector comprises a parsing module to parse data at the one or more memory locations to locate the data to collect, from a larger range of memory locations, in response to the event.

9. The apparatus of claim 7, wherein the data identifier comprises a sequence identifier to identify a sequence associated with collection of the data to collect in response to the event.

10. A system to collect data from a system in response to an event, the system comprising:

a computer system comprising a data collector to collect data associated with the event in a sequence associated with the event via an identification of the data to collect related to the event; and

a service processor, of the computer system, configured to identify an event as a trigger to collect the data to collect, in communication with the data collector to retrieve, from data storage, prior to collecting data corresponding to the event by the data collector, the identification of the data to collect, comprising one or more memory locations related to the data to collect and the sequence with which to collect the data based upon an association between the identification of the data to collect and the event, and the service processor being configured to communicate the one or more memory locations to the data collector, wherein the data storage stores a plurality of identifications of data to collect associated with corresponding events, and wherein at least two of the identifications of data to collect associated with at least two different corresponding events are different from each other such that different data is collected depending upon which of the at least two events occurs, wherein the sequence specifies priorities associated with the collection of different types of data or data at different addresses in the data to collect, wherein the priorities of a sequence specifies different types of data or data at different addresses in the data to collect such that at least one of a first type of data is collected prior to a second type of data or data at a first address is collected prior to data at a second address based on the sequence, and wherein a first sequence associated with a first event in the plurality of events is different from a second sequence associated with a second event in the plurality of events.

11. The system of claim 10, further comprising a remote system interface to communicate with a remote system for data collection in response to the event.

12. The system of claim 10, wherein the data collector comprises dump code in non-volatile memory of the data storage of the computer system to execute on a processor of the computer system.

13. A computer program product comprising a non-transitory computer useable medium having a computer readable program, wherein the computer readable program when executed on a computer causes the computer to:

receive an event identification that identifies the event at a data identifier;

retrieve, by the data identifier, prior to collecting data corresponding to the event, from a file, an identification of the data to collect and an associated sequence by which to collect the data to collect based upon an association between the identification of data to collect and the event identification, to relate the event to the data to collect in response to the event, the file comprising more than one identifications of data to collect, each identification of data to collect being associated with a different event, wherein at least two of the identifications of data to collect associated with at least two different corresponding events are different from each other such that different data is collected depending upon which of the at least two events occurs; and

collect, by a data collector, the data to collect based upon the identification of data to collect, to store the data to collect in an output file in accordance with the associated sequence, wherein the sequence specifies priorities associated with the collection of different types of data or data at different addresses in the data to collect, wherein the priorities of a sequence specifies different types of data or data at different addresses in the data to collect such that at least one of a first type of data is collected prior to a second type of data or data at a first address is collected prior to data at a second address based on the sequence, and wherein a first sequence associated with a first event in the plurality of events is different from a second sequence associated with a second event in the plurality of events.

14. A method to gather data from a computer system in response to an event of the system, the method comprising:

accessing, by a data collector via a data identifier, prior to collecting data corresponding to the event, a file to relate the event to data to collect in response to the event, the file comprising more than one event identifications, each event identification being associated with a different event;

retrieving, by the data collector via the data identifier, prior to collecting data corresponding to the event, from the file, an identification of the data to collect and an associated sequence by which to collect the data to collect based upon an association between the identification of data to collect and the event identification, wherein the identification of data to collect comprises at least one memory location related to the event, and wherein the sequence specifies different types of data or data at different addresses in the data to collect such that at least one of a first type of data is collected prior to a second type of data or data at a first address is collected prior to data at a second address based on the sequence, and wherein a first sequence associated with a first event in the plurality of events is different from a second sequence associated with a second event in the plurality of events; and

collecting, by the data collector, based upon the identification of data to collect, the data to collect related to the event from the at least one memory location in accordance with the sequence associated with the retrieved identification of the data to collect, wherein the data identifier comprises a rule module, a binary file, an event identifier, a trigger list, and an output file, and wherein;

the event identifier compares event identifiers against the trigger list to determine whether corresponding events should trigger collection of corresponding data to collect;

in response to the event identifier determining that an event should trigger collection of corresponding data to collect, the rule module accesses the binary file to determine whether code or information in the binary file is associated with the event;

in response to the code or information in the binary file being associated with the event, the rule module communicates the code or information in the binary file to the data collector to thereby instruct the data collector to collect the corresponding data to collect; and

the output file comprises a data structure to contain the data collected in response to the event.