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Multi-modal transcript unification in a collaborative environment

DC
  • US 9,760,865 B2
  • Filed: 08/16/2007
  • Issued: 09/12/2017
  • Est. Priority Date: 08/16/2007
  • Status: Active Grant
First Claim
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1. A method for generating a unified chat transcript for a multi-modal conversation in an instant messaging session, the method comprising:

  • establishing a single instant messaging session between two conversants;

    receiving text messages as part of a conversation between the two conversants, through the single instant messaging session;

    embedding in the instant messaging session a voice message received from one of the two conversants;

    classifying each one of the embedded voice message and the received text messages by type, the type of message being one of a voice message and a text message;

    determining if the one of the voice and text messages is classified as a voice message; and

    ,logging the classified voice and text messages in a single transcript of conversation between the two conversants occurring in the single instant messaging session in response to determining that the one of the received voice and text messages is classified as a voice message.

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