Monitoring IT services at an individual overall level from machine data
First Claim
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1. A method, comprising:
- deriving a value for each of a plurality of key performance indicators (KPIs), each KPI indicating a different aspect of how a same service provided by one or more entities is performing at a point in time or during a period of time, each KPI defined by a search query that derives the value for that KPI from machine data associated with the one or more entities that provide the same service, each of the one or more entities having a respective entity definition including information to identify the machine data associated with the respective entity, and the same service having a service definition associating each of the entity definitions; and
determining a value for an aggregate KPI for the same service from the values for each of the plurality of KPIs,wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment;
wherein the method is performed by a computer system comprising one or more processing devices.
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Abstract
One or more processing devices derive values indicative of various aspects of how a particular service in an information technology (IT) environment is performing at a point in time or for a period of time. The values are derived by a search query over machine data associated with the one or more entities that provide the service. The one or more processing devices determine a value for an aggregate key performance indicator (KPI) for the service to indicate or characterize the service overall from values for each of the various aspects.
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Citations
30 Claims
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1. A method, comprising:
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deriving a value for each of a plurality of key performance indicators (KPIs), each KPI indicating a different aspect of how a same service provided by one or more entities is performing at a point in time or during a period of time, each KPI defined by a search query that derives the value for that KPI from machine data associated with the one or more entities that provide the same service, each of the one or more entities having a respective entity definition including information to identify the machine data associated with the respective entity, and the same service having a service definition associating each of the entity definitions; and determining a value for an aggregate KPI for the same service from the values for each of the plurality of KPIs, wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment; wherein the method is performed by a computer system comprising one or more processing devices. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system comprising:
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a memory; and a processing device coupled with the memory to; derive a value for each of a plurality of key performance indicators (KPIs), each KPI indicating a different aspect of how a same service provided by one or more entities is performing at a point in time or during a period of time, each KPI defined by a search query that derives the value for that KPI from machine data associated with the one or more entities that provide the same service, each of the one or more entities having a respective entity definition including information to identify the machine data associated with the respective entity, and the same service having a service definition associating each of the entity definitions; and determine a value for an aggregate KPI for the same service from the values for each of the plurality of KPIs; wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A non-transitory computer readable storage medium encoding instructions thereon that, in response to execution by one or more processing devices, cause the processing device to perform operations comprising:
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deriving a value for each of a plurality of key performance indicators (KPIs), each KPI indicating a different aspect of how a same service provided by one or more entities is performing at a point in time or during a period of time, each KPI defined by a search query that derives the value for that KPI from machine data associated with the one or more entities that provide the same service, each of the one or more entities having a respective entity definition including information to identify the machine data associated with the respective entity, and the same service having a service definition associating each of the entity definitions; and determining a value for an aggregate KPI for the same service from the values for each of the plurality of KPIs, wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment.
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Specification