Generation and retrieval of report information
First Claim
1. A method for use in an information management system, the method comprising:
- storing information in a database, the information describing a plurality of devices and an associated email address of each of the plurality of devices in a group including one or more tasks that are associated with ones of the plurality of devices;
receiving a first email message, the first email message including a request for a report;
determining, by a processor, whether to respond to the first email based on the email address from which the first email message was sent; and
in response to a determination to respond to the first email message generating a new message and sending the generated new message to the email address from which the first email message was sent, the generated new message including the report;
wherein the report is automatically generated based on emails received from ones of the plurality of devices that indicate a status of completion of the one or more tasks associated with ones of the plurality of devices.
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Accused Products
Abstract
An information management system may store information related to tasks to be performed by workers in an organization. Workers in the organization may communicate with the information management system using email messages. The information management system may not require a login or authentication procedure, and workers may interact with the information management system without the need to log in to the information management system. The information management system may receive an email message from a worker that indicates a request for a report. The information management system may determine whether to transmit the report to the worker based on whether the worker is appropriately registered with the information management system, and/or whether the worker has administrative privileges. The information management system, in response to a positive determination, may transmit the report to the email address from which the requesting email message was sent.
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Citations
15 Claims
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1. A method for use in an information management system, the method comprising:
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storing information in a database, the information describing a plurality of devices and an associated email address of each of the plurality of devices in a group including one or more tasks that are associated with ones of the plurality of devices; receiving a first email message, the first email message including a request for a report; determining, by a processor, whether to respond to the first email based on the email address from which the first email message was sent; and in response to a determination to respond to the first email message generating a new message and sending the generated new message to the email address from which the first email message was sent, the generated new message including the report;
wherein the report is automatically generated based on emails received from ones of the plurality of devices that indicate a status of completion of the one or more tasks associated with ones of the plurality of devices. - View Dependent Claims (2, 3, 4, 5)
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6. An information management system comprising:
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at least one communications interface configured to receive a first email message, wherein the first email message a request for a report; a database configured to store information that describes a plurality of devices and an associated email address for each of the plurality of devices in a group including one or more tasks that are associated with ones of the plurality of devices; and at least one processor configured to determine whether to respond to the first email based on the email address from which the first email message was sent; wherein the at least one communications interface is further configured to send, in response to a determination to respond to the first email message, a second email message to the email address from which the first email message was sent, the second email message includes the report;
wherein the report is automatically generated based on emails received from ones of the plurality of devices that indicate a percentage and status of completion of the one or more tasks associated with ones of the plurality of devices. - View Dependent Claims (7, 8, 9, 10)
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11. A non-transitory computer-readable storage medium having processor-executable instructions stored thereon which, when executed by at least one processor in an information management system, will cause the at least one processor to perform a method, the method comprising:
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storing information in a database, the information describing a plurality of devices and an associated email address of each of the plurality of devices in a group including one or more tasks that are associated with ones of the plurality of devices; receiving a first email message, the first email message including a request for a report; determining, by a processor, whether to respond to the first email based on the email address from which the first email message was sent; and in response to a determination to respond to the first email message generating a new message and sending the generated new message to the email address from which the first email message was sent, the generated new message including the report;
wherein the report is automatically generated based on emails received from ones of the plurality of devices that indicate a percentage and status of completion of the one or more tasks associated with ones of the plurality of devices. - View Dependent Claims (12, 13, 14, 15)
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Specification