Automatic adjustment of metric alert trigger thresholds

• US 9,767,669 B2
• Filed: 10/24/2014
• Issued: 09/19/2017
• Est. Priority Date: 03/14/2013
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Becker Antley, Jennifer G., Jeyaraman, Venkatramanan, Reinhardt, Mark D., Rubinger, Benjamin I.
• Primary Examiner(s): MULLEN, THOMAS J
• Application Number:
  US14/523,197
• Publication Number:
  US 20150042474A1
• Time in Patent Office: 1,061 Days
• Field of Search: 340531, 705 11, 705 711, 705 729, 705 732, 702188, 702182
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G08B 21/182 Level alarms, e.g. alarms responsive to variables exceeding a threshold

Abstract

Arrangements relate to the automatic adjustment of an alert trigger threshold associated with a metric. In response to a determination that a predetermined alert trigger threshold associated with a metric is met, an alert notification can be sent to a plurality of users associated with the metric. Feedback on the alert notification can be received from one or more of the plurality of users. The alert trigger threshold can be adjusted based on the received feedback. Such adjusting can be performed using a processor.

Claims

1. A method of automatically adjusting an alert trigger threshold associated with a metric, the method comprising:

responsive to a determination that a predetermined alert trigger threshold associated with a metric is met, sending an alert notification to a plurality of users associated with the metric;

receiving feedback on the alert notification from one or more of the plurality of users; and

adjusting, using a processor, the alert trigger threshold based on the received feedback, wherein

the received feedback is assigned a weight based on a predetermined ranking of the user providing the feedback.

2. The method of claim 1, wherein sending an alert notification to a plurality of users associated with the metric includes sending an electronic mail message notification to a plurality of users associated with the metric.

3. The method of claim 1, wherein the adjusting the alert trigger threshold based on the received feedback is performed after a predetermined quantity of feedback is received from the plurality of users.

4. The method of claim 1, wherein the adjusting is performed after a predetermined level of agreement is reached in the feedback received from the plurality of users.

5. The method of claim 1, wherein adjusting the alert trigger threshold based on the received feedback includes adjusting the alert trigger threshold by a predetermined amount.

6. The method of claim 1, further including:

responsive to a determination that the adjusted alert trigger threshold associated with the metric is met, sending an alert notification to the plurality of users associated with the metric; and

receiving feedback on the alert notification from one or more of the plurality of users.