Automated enrollment and activation of telematics equipped vehicles
First Claim
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1. A method for processing a vehicle that has been initially sold or leased after a dealer received the vehicle from a vehicle factory, comprising the steps:
- (a) receiving customer-related data from a vehicle sales facility at one or more database(s), wherein the customer-related data is electronically sent from the vehicle sales facility and is received in response to the initial sale or lease of the vehicle to a customer;
(b) producing a first command signal using at least in part the customer-related data;
(c) electronically sending the first command signal to a computer-based communications service manager;
(d) automatically enrolling the customer in a telematics unit access system in response to receipt of the first command signal by the computer-based communications services manager;
(e) producing a second command signal using at least in part the customer-related data received from the vehicle sales facility; and
(f) sending the second command signal to a telematics unit of the vehicle, wherein receipt of the second command signal causes the telematics unit to become activated by configuring hardware of the telematics unit as part of a telematics unit access system enrollment.
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Abstract
A method for automated enrollment and activation of a mobile telematics system comprising receiving a customer data record of a customer at a communication services database, determining a command signal based on the customer data record, sending the command signal to a telematics unit of a vehicle, enrolling the customer in a telematics-unit access system based on the command signal and activating the telematics unit of the telematics-unit access system based on the command signal.
9 Citations
16 Claims
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1. A method for processing a vehicle that has been initially sold or leased after a dealer received the vehicle from a vehicle factory, comprising the steps:
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(a) receiving customer-related data from a vehicle sales facility at one or more database(s), wherein the customer-related data is electronically sent from the vehicle sales facility and is received in response to the initial sale or lease of the vehicle to a customer; (b) producing a first command signal using at least in part the customer-related data; (c) electronically sending the first command signal to a computer-based communications service manager; (d) automatically enrolling the customer in a telematics unit access system in response to receipt of the first command signal by the computer-based communications services manager; (e) producing a second command signal using at least in part the customer-related data received from the vehicle sales facility; and (f) sending the second command signal to a telematics unit of the vehicle, wherein receipt of the second command signal causes the telematics unit to become activated by configuring hardware of the telematics unit as part of a telematics unit access system enrollment. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for processing a vehicle that has been initially sold or leased after a dealer received the vehicle from a vehicle factory, comprising the steps:
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(a) determining one or more feature(s) that are desired by the customer; (b) electronically sending a customer delivery report to a database, wherein the customer delivery report includes the feature(s) desired by the customer; (c) configuring a command signal to activate a telematics unit of the vehicle with the feature(s) desired by the customer; and (d) electronically sending the command signal to the telematics unit, wherein receipt of the command signal causes the telematics unit to become activated by configuring hardware of the telematics unit as part of a telematics unit access system enrollment with the feature(s) desired by the customer. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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Specification