Computer implemented methods and apparatus for sharing data of an information feed of an online social network

• US 9,769,180 B2
• Filed: 01/23/2017
• Issued: 09/19/2017
• Est. Priority Date: 08/22/2011
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Bedi, Prantap
• Primary Examiner(s): ALGIBHAH, HAMZA N
• Application Number:
  US15/413,107
• Publication Number:
  US 20170201527A1
• Time in Patent Office: 239 Days
• Field of Search: 709206
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 63/101 Access control lists [ACL]
• CPC Class Codes: H04L 63/105 Multiple levels of security
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

Methods, apparatus, systems, and computer program products are disclosed for sharing data of an online social network. In some implementations, a selection of data of an information feed is received. The information feed includes a plurality of feed items configured to be stored on one or more storage mediums and capable of being displayed in a presentation on a display device. The selected data includes at least a portion of one or more of the feed items. A first network communication including the selected data is generated. The generated first network communication is sent to a designated network address via a network.

Claims

1. A database system for sharing a message of a conversation in a feed of a social networking system having a plurality of users, each user having a distinct user designator stored in a database of the database system, the database system configurable to cause:

processing first user input selecting one of a plurality of messages of a conversation in a feed of a social networking system, the feed accessible via the social networking system and configured to be displayed in a user interface on a display device, the user interface configured to permit a user to submit a reply to a message of the conversation, the reply capable of being incorporated as a message of the conversation viewable by at least a portion of the users of the social networking system;

processing second user input received via the user interface, the second user input identifying an email address of an existing or possible participant in the conversation, the email address being other than a user designator of the social networking system and being external to the social networking system;

generating an email in a format other than a feed format of the feed of the social networking system, the email including the selected message;

sending the generated email to the email address, the email capable of being delivered, at least partly, through a communications network apart from the feed of the social networking system;

processing a response email from the email address;

determining that the response email is permitted to be included in the feed; and

responsive to determining that the response email is permitted to be included in the feed, displaying, in the user interface on the display device, at least a portion of the response email in the feed, the portion of the response email being displayed in association with an identification of the participant.

2. The database system of claim 1, the database system further configurable to cause:

determining, responsive to processing the first user input, that the participant is not a member of the social networking system.

3. The database system of claim 2, the database system further configurable to cause:

generating, responsive to determining that the participant is not a member of the social networking system, a further email comprising an invitation to join the social networking system.

4. The database system of claim 1, wherein the participant is included in a list of participants authorized to participate in the conversation.

5. The database system of claim 4, the database system further configurable to cause:

processing third user input received via the user interface, the third user input comprising a request to remove the participant from the list of participants authorized to participate in the conversation; and

removing, responsive to processing the third user input, the participant from the list of participants authorized to participate in the conversation.

6. The database system of claim 1, the database system further configurable to cause:

determining, based on a plurality of exchange transport rules, that the participant is authorized to participate in the conversation, the exchange transport rules being a set of access controls governing sharing of information by users of the social networking system.

7. The database system of claim 1, the database system further configurable to cause:

displaying, on a display of a device of an administrator associated with an organization implementing the social networking system, a presentation indicating a plurality of conversations in which participants external to the organization are participating.

8. A computer program product for sharing a message of a conversation in a feed of a social networking system having a plurality of users, each user having a distinct user designator stored in a database of the database system, the computer program product comprising a non-transitory computer-readable medium storing computer-readable program code to be executed by one or more processors when retrieved from the non-transitory computer-readable medium, the program code including instructions configurable to cause:

processing first user input selecting one of a plurality of messages of a conversation in a feed of a social networking system, the feed accessible via the social networking system and configured to be displayed in a user interface on a display device, the user interface configured to permit a user to submit a reply to a message of the conversation, the reply capable of being incorporated as a message of the conversation viewable by at least a portion of the users of the social networking system;

processing second user input received via the user interface, the second user input identifying an email address of an existing or possible participant in the conversation, the email address being other than a user designator of the social networking system and being external to the social networking system;

generating an email in a format other than a feed format of the feed of the social networking system, the email including the selected message;

sending the generated email to the email address, the email capable of being delivered, at least partly, through a communications network apart from the feed of the social networking system;

processing a response email from the email address;

determining that the response email is permitted to be included in the feed; and

responsive to determining that the response email is permitted to be included in the feed, displaying, in the user interface on the display device, at least a portion of the response email in the feed, the portion of the response email being displayed in association with an identification of the participant.

9. The computer program product of claim 8, the instructions further configurable to cause:

determining, responsive to processing the first user input, that the participant is not a member of the social networking system.

10. The computer program product of claim 9, the instructions further configurable to cause:

generating, responsive to determining that the participant is not a member of the social networking system, a further email comprising an invitation to join the social networking system.

11. The computer program product of claim 8, wherein the participant is included in a list of participants authorized to participate in the conversation.

12. The computer program product of claim 11, the instructions further configurable to cause:

processing third user input received via the user interface, the third user input comprising a request to remove the participant from the list of participants authorized to participate in the conversation; and

removing, responsive to processing the third user input, the participant from the list of participants authorized to participate in the conversation.

13. The computer program product of claim 8, the instructions further configurable to cause:

determining, based on a plurality of exchange transport rules, that the participant is authorized to participate in the conversation, the exchange transport rules being a set of access controls governing sharing of information by users of the social networking system.

14. The computer program product of claim 8, the instructions further configurable to cause:

displaying, on a display of a device of an administrator associated with an organization implementing the social networking system, a presentation indicating a plurality of conversations in which participants external to the organization are participating.

15. A method for sharing a message of a conversation in a feed of a social networking system having a plurality of users, each user having a distinct user designator stored in a database of the database system, the method comprising:

processing first user input selecting one of a plurality of messages of a conversation in a feed of a social networking system, the feed accessible via the social networking system and configured to be displayed in a user interface on a display device, the user interface configured to permit a user to submit a reply to a message of the conversation, the reply capable of being incorporated as a message of the conversation viewable by at least a portion of the users of the social networking system;

processing second user input received via the user interface, the second user input identifying an email address of an existing or possible participant in the conversation, the email address being other than a user designator of the social networking system and being external to the social networking system;

generating an email in a format other than a feed format of the feed of the social networking system, the email including the selected message;

sending the generated email to the email address, the email capable of being delivered, at least partly, through a communications network apart from the feed of the social networking system;

processing a response email from the email address;

determining that the response email is permitted to be included in the feed; and

responsive to determining that the response email is permitted to be included in the feed, causing display of, in the user interface on the display device, at least a portion of the response email in the feed, the portion of the response email being displayed in association with an identification of the participant.

16. The method of claim 15, the method further comprising:

determining, responsive to processing the first user input, that the participant is not a member of the social networking system.

17. The method of claim 16, the method further comprising:

generating, responsive to determining that the participant is not a member of the social networking system, a further email comprising an invitation to join the social networking system.

18. The method of claim 15, wherein the participant is included in a list of participants authorized to participate in the conversation.

19. The method of claim 18, the method further comprising:

processing third user input received via the user interface, the third user input comprising a request to remove the participant from the list of participants authorized to participate in the conversation; and

removing, responsive to processing the third user input, the participant from the list of participants authorized to participate in the conversation.

20. The method of claim 15, the method further comprising:

determining, based on a plurality of exchange transport rules, that the participant is authorized to participate in the conversation, the exchange transport rules being a set of access controls governing sharing of information by users of the social networking system.