Mobile fraud prevention system and method

• US 9,779,403 B2
• Filed: 11/20/2012
• Issued: 10/03/2017
• Est. Priority Date: 12/07/2007
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Ranganath, Satyan, Szwalbenest, Stan, Rose, Maura, Keld, Marcia, Field, Manning, McInerney, Ryan
• Primary Examiner(s): Goyea, Olusegun
• Application Number:
  US13/681,745
• Publication Number:
  US 20140058854A1
• Time in Patent Office: 1,778 Days
• Field of Search: 235375-385, 705 261, 705 2635, 705 30- 40, 705 2661, 705 44, 715863, 726 5, 382115, 382154, 3405724, 340 551, 340 101, 340 104, 340 52, 345173, 345156
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing
• CPC Class Codes: G06Q 20/405 Establishing or using transaction specific rules

Abstract

A fraud prevention system is disclosed for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories. The fraud prevention system may include a computer memory including at least one database storing system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories. The fraud prevention system may also include at least one computer processor programmed for detecting occurrence of the account-related events, accessing the system settings and user settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event, activating a fraud prevention user interface for the user when fraud prevention action is required, and receiving user instructions through the fraud prevention interface and processing the user instructions.

Claims

1. A fraud prevention system for prevention fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention system comprising:

a computer memory including at least one database storing,

a user-created profile; and

system settings specifying account-related events that require fraud prevention action; and

user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories; and

at least one computer processor programmed for,

processing user input of a user-defined signature gesture for authentication of the user and storing the signature gesture in the computer memory, wherein a security level for an account-related event is assigned to the user-defined signature gesture;

determining whether authentication is required for a user action, wherein tagging of a purchase into one of the user-defined categories does not require authentication;

detecting occurrence of the account-related event;

accessing the system settings and user settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;

activating for the user, a fraud prevention user interface indicating the assigned security level for the account-related event when fraud prevention action is required; and

receiving user instructions through the fraud prevention interface and processing the user instructions,

wherein the at least one computer processor is further programmed to authenticate a system user attempting to perform the detected account-related event, wherein the authentication includes detecting the signature gesture corresponding to the assigned security level, and verifying the signature gesture, and wherein the at least one computer processor is further programmed to generate an enriched alert upon detection of specific account-related events, the enriched alert allowing the user to view additional details in real time.

2. The system of claim 1, wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

3. The system of claim 1, wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

4. The system of claim 1, wherein the enriched alert includes notification of a payment due and the additional details provide that the payment is a recurring payment.

5. The system of claim 1, wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

6. The system of claim 1, wherein the fraud prevention user interface is a pre-purchase user interface providing a real time notification to the user of the account-related event with additional details.

7. The system of claim 6, wherein the pre-purchase notification includes information that a bank card has been activated.

8. The system of claim 1, wherein the fraud prevention user interface is a post-purchase user interface providing options for disputing a purchase, viewing transaction details, and reporting stolen bank card.

20. The system of claim 1, wherein the processor receives and stores multiple gestures and stores the multiple gestures in the user profile, each of the multiple gestures associated with a distinct user device.

22. The system of claim 20, wherein the processor receives and stores additional distinct signature gestures corresponding to distinct risk levels.

9. A fraud prevention method for preventing fraudulent activity on user accounts, the fraud prevention method for interaction with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention method comprising:

storing, in a computer memory, information including at least, a user-created profile, system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling on one of the user-defined categories;

implementing at least one computer processor for performing steps including

processing user input of a user-defined signature gesture for authentication of the user and storing the signature gesture in the computer memory, wherein a security level for an account-related event is assigned to the user-defined signature gesture;

determining whether authentication is required for a user action, wherein tagging of a purchase into one of the user-defined categories does not require authentication;

detecting occurrence of the account-related event;

accessing the system settings and user settings stored in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;

activating a fraud prevention user interface for the user when fraud prevention action is required, the user interface operable to indicate the assigned security level for the account-related event;

receiving and processing instructions entered by the user through the fraud prevention user interface;

authenticating a system user attempting to perform the detected account-related event, wherein the authentication includes detecting the signature gesture corresponding to the assigned security level, and verifying the signature gesture and generating an enriched alert upon detection of specific account-related events, wherein the enriched alert allows the user to view additional details in real time.

10. The method of claim 9, wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

11. The method of claim 9, wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

12. The method of claim 9, wherein the enriched alert includes notification of a payment due and the additional details proved that the payment is a recurring payment.

13. The method of claim 9, wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

14. The method of claim 9, wherein the fraud prevention user interface is a pre-purchase user interface providing a real time notification to the user of the account-related event with additional details.

15. The method of claim 14, wherein the pre-purchase notification includes information that a bank card has been activated.

16. The method of claim 9, wherein the fraud prevention user interface is a post-purchase user interface providing options for disputing a purchase, viewing transaction details, and reporting a stolen bank card.

17. The method of claim 9, further comprising storing information including at least, data from an application for a bank card, the data including smart phone information indicating that the applicant has a smart phone and a number associated with the smart phone.

18. The method of claim 17, further comprising issuing the bank card requested in the application, detecting an activation attempt, and accessing the stored data and retrieving the smart phone information.

19. The method of claim 18, further comprising sending a push notification to the smart phone based on the smart phone information, the push notification including an alert that activation has been achieved and that a mobile application is available for tracking bank card expenses.

21. The method of claim 9, further comprising receiving and storing multiple signature gestures and stores the multiple signature gestures in the user profile, each of the multiple gestures associated with a distinct user device.

23. The method of claim 21, further comprising receiving and storing additional distinct signature gestures corresponding to distinct risk levels.