System for and method of providing enhanced services by using machine-based wireless communications of portable computing devices

• US 9,781,557 B1
• Filed: 09/08/2015
• Issued: 10/03/2017
• Est. Priority Date: 09/05/2014
• Status: Active Grant

• Current Assignee: Knowme Labs, LLC
• Original Assignee: Knowme Labs, LLC
• Inventors: Rackley, Brady L., Kraar, Eric, Hallum, Jr., David W., Langley, Garrett, Phelps, Jr., John R., Wilson, Frank L., Neel, Steven
• Primary Examiner(s): Mitchell, Nathan
• Application Number:
  US14/848,297
• Time in Patent Office: 756 Days
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/70 Services for machine-to-machine communication [M2M] or machine type communication [MTC]

Abstract

A system for and a method of providing enhanced services by using machine-based wireless communications of portable computing devices (PCDs) are described. More specifically, a system for and a method of efficiently and effectively projecting, in a controlled fashion, a user'"'"'s profile to a service provider'"'"'s PCD in anticipation of an expected interaction between the user and the service provider. The user'"'"'s profile may comprise content related to identification, current physical location, personal preferences, etc. The system and method may emphasize proactively controlled projection of private/personal information, proactively controlled use of PCD resources, and proactively controlled use of communication network resources.

Claims

1. A computer-implemented method for facilitating personalized services with machine-generated communications, the method comprising the steps of:

establishing a first wireless detection zone for detecting a presence of a first portable computing device, the first wireless detection zone being defined by global positioning coordinates monitored by the first portable computing device;

establishing a second wireless detection zone for detecting a presence of the first portable computing device, the first wireless detection zone having a size which is greater than a size of the second wireless detection zone and the first wireless detection zone containing the second wireless detection zone;

detecting the presence of the first portable computing device within the first wireless detection zone by a computer server based on global positioning coordinates received by the computer server over a communications network from the first portable computing device;

in response to detecting the presence of the first portable computing device within the first wireless detection zone, the computer server identifying account data associated with the first portable computing device, the account data comprising at least one of a photograph of a person, preference data, and seating data contained within the account;

the computer server sending a message over the communications network containing the account data to a second portable computing device present within the second detection zone;

detecting the presence of the first portable computing device within the second wireless detection zone by the computer server based on position data received by the computer server over the communications network from the first portable computing device;

in response to the computer server detecting the presence of the first portable computing device within the second wireless detection zone, the computer server sending a message over the communications network to the second portable computing device for activating machine-to-machine communications between the first and second portable computing devices; and

displaying the account data on the second portable computing device.

2. The computer-implemented method of claim 1, wherein the portable computing devices comprise at least one of a cellular telephone, a pager, a portable digital assistant, a smartphone, a navigation device, or a hand-held computer with a wireless connection.

3. The computer-implemented method of claim 1, further comprising displaying a photograph associated with the first portable computing device on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone.

4. The computer-implemented method of claim 1, further comprising displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

5. The computer-implemented method of claim 1, further comprising transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.

11. The computer-implemented method of claim 2, further comprising displaying a photograph associated with the first portable computing device on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone.

12. The computer-implemented method of claim 2, further comprising displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

13. The computer-implemented method of claim 11, further comprising displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

14. The computer-implemented method of claim 2, further comprising transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.

15. The computer-implemented method of claim 13, further comprising transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.

6. A computer-implemented system for facilitating personalized services with machine-generated communications, the system comprising:

means for establishing a first wireless detection zone for detecting a presence of a first portable computing device, the first wireless detection zone being defined by global positioning coordinates monitored by the first portable computing device;

means for establishing a second wireless detection zone for detecting a presence of the first portable computing device, the first wireless detection zone having a size which is greater than a size of the second wireless detection zone and the first wireless detection zone containing the second wireless detection zone;

means for detecting the presence of the first portable computing device within the first wireless detection zone, the means for detecting the presence of the first portable computing device within the first wireless detection zone comprising a computer server detecting the presence of the first portable computing device based on global positioning coordinates received by the computer server over a communications network from the first portable computing device;

means for identifying account data associated with the first portable computing device in response to detecting the presence of the first portable computing device within the first wireless detection zone, the means for identifying account data associated with the first portable computing device comprising the computer server, the account data comprising at least one of a photograph of a person, preference data, and seating data contained within the account;

means for the computer server sending a message over the communications network containing the account data to a second portable computing device present within the second detection zone;

the computer server detecting the presence of the first portable computing device within the second wireless detection zone by using position data received over the communications network from the first portable computing device;

the computer server sending a message over the communications network to the second portable computing device for activating machine-to-machine communications between the first and second portable computing devices in response to the computer server detecting the presence of the first portable computing device within the second wireless detection zone; and

means for displaying the account data on the second portable computing device.

7. The computer-implemented system of claim 6, wherein the portable computing devices comprise at least one of a cellular telephone, a pager, a portable digital assistant, a smartphone, a navigation device, or a hand-held computer with a wireless connection.

8. The computer-implemented system of claim 6, further comprising means for displaying a photograph associated with the first portable computing device on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone.

9. The computer-implemented system of claim 6, further comprising means for displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

10. The computer-implemented system of claim 6, further comprising means for transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.

16. The computer-implemented system of claim 7, further comprising means for displaying a photograph associated with the first portable computing device on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone.

17. The computer-implemented system of claim 7, further comprising means for displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

18. The computer-implemented system of claim 17, further comprising means for transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.

19. The computer-implemented system of claim 16, further comprising means for displaying preference data on the display device of the second portable computing device when the first portable computing device is present within the second wireless detection zone, the preference data comprising preferences associated with at least one of a product and a service.

20. The computer-implemented system of claim 19, further comprising means for transmitting seating data over the communications network when the first portable computing device is present within the second wireless detection zone, the seating data comprising a seat location within a venue for a live event.