Electronic messaging exchange
First Claim
1. A secure electronic message exchange system comprising:
- a workstation configured to authenticate a login request by a local user, and to allow the local user to generate an electronic message using one of a plurality of input methods, wherein after a predetermined number of failed attempts, the local user is denied additional attempts and an administrator is notified of a failed authentication associated with the local user; and
a multi-function unit for receiving the electronic message from the workstation, wherein the multi-function unit modifies the electronic message to create a modified message for transmission to a control platform;
the control platform, in electronic communication with the multi-function unit, configured to transmit the modified message to a remote user, thereby starting an electronic message conversation with the remote user,wherein the control platform is configured to perform automated monitoring of the electronic message conversation between the local user and the remote user using word spotting,wherein the control platform is configured to terminate the electronic message conversation in response to the word spotting detecting a prohibited conversation between the local user and the remote user and to notify the administrator of the prohibited conversation,wherein the multi-function unit sends the modified message to the control platform via a wireless communication medium, andwherein the control platform is configured to authenticate a login request by the remote user, and to make the electronic message available to the remote user in response to a successful authentication of a login request by the remote user.
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Accused Products
Abstract
A computer-implemented system and method for secure electronic message exchange including coupling a control platform to a workstation of a plurality of workstations via a communications medium, where the control platform includes one or more apparatuses for monitoring, controlling, conversion, and billing, related to messages exchanged between a plurality of local users and a plurality of remote users. The system prevents forwarding or copying of a message sent by a local user of the plurality of local users and received by a remote user of the plurality of remote users, to another party by the control platform. The system and method also provides for authenticating the remote user with the control platform.
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Citations
20 Claims
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1. A secure electronic message exchange system comprising:
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a workstation configured to authenticate a login request by a local user, and to allow the local user to generate an electronic message using one of a plurality of input methods, wherein after a predetermined number of failed attempts, the local user is denied additional attempts and an administrator is notified of a failed authentication associated with the local user; and a multi-function unit for receiving the electronic message from the workstation, wherein the multi-function unit modifies the electronic message to create a modified message for transmission to a control platform; the control platform, in electronic communication with the multi-function unit, configured to transmit the modified message to a remote user, thereby starting an electronic message conversation with the remote user, wherein the control platform is configured to perform automated monitoring of the electronic message conversation between the local user and the remote user using word spotting, wherein the control platform is configured to terminate the electronic message conversation in response to the word spotting detecting a prohibited conversation between the local user and the remote user and to notify the administrator of the prohibited conversation, wherein the multi-function unit sends the modified message to the control platform via a wireless communication medium, and wherein the control platform is configured to authenticate a login request by the remote user, and to make the electronic message available to the remote user in response to a successful authentication of a login request by the remote user. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A secure electronic message exchange system comprising:
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a control platform configured to receive an electronic message from a remote user after authenticating a login request by the remote user; a multi-function unit for receiving the electronic message from the control platform, wherein the multi-function unit modifies the electronic message to create a modified message for transmission to a workstation; and the workstation, in communication with the multi-function unit, configured to deliver the modified message to a local user, thereby starting an electronic message conversation with the local user; wherein the control platform is configured to send the electronic message to the multi-function unit via a wireless communication medium, wherein the control platform is configured to perform automated monitoring of the electronic message conversation between the local user and the remote user using word spotting, wherein the control platform is further configured to terminate the electronic message conversation in response to the word spotting detecting a prohibited conversation between the local user and the remote user and to notify an administrator of the prohibited conversation, wherein the control platform is further configured to authenticate a login request by the local user, wherein after a predetermined number of failed authentication attempts, the local user is denied additional attempts and the administrator is notified of a failed authentication associated with the local user, and wherein the multi-function unit is configured to transmit the modified message to the local user after the login request by the local user is authenticated by the control platform. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. A method for securely exchanging electronic messages, comprising:
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authenticating a login request by a local user, wherein after a predetermined number of failed attempts, the local user is denied additional attempts and an administrator is notified of a failed authentication associated with the local user; receiving a first electronic message, wherein the first electronic message is generated by the local user at a workstation, using one of a plurality of input methods; modifying the first electronic message at a multi-function unit to create a modified message; transmitting the modified message from the multi-function unit to a control platform via a first communications medium, thereby starting an electronic message conversation between the local user and a remote user; performing, at the control platform, automated monitoring of the electronic message conversation between the local user and the remote user using word spotting; wherein the control platform is configured to terminate the electronic message conversation in response to the word spotting detecting a prohibited conversation between the local user and the remote user and to notify the administrator of the prohibited conversation, and providing, at the control platform, the first electronic message to the remote user in response to a successful authentication of a login request by the remote user. - View Dependent Claims (17, 18, 19, 20)
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Specification