Systems and methods to connect members of a social network for real time communication

• US 9,787,728 B2
• Filed: 06/11/2015
• Issued: 10/10/2017
• Est. Priority Date: 09/25/2007
• Status: Active Grant

• Current Assignee: Thryv, Inc. (Mudrick Capital Management LP)
• Original Assignee: YellowPages.com LLC (Mudrick Capital Management LP)
• Inventors: Altberg, Ebbe, Faber, Scott, Hirson, Ron, Van Der Linden, Sean
• Primary Examiner(s): Al Aubaidi, Rasha
• Application Number:
  US14/737,109
• Publication Number:
  US 20160014163A1
• Time in Patent Office: 852 Days
• Field of Search: 370352-356, 370259-271, 37926509, 37921601
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 3/04847 Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking
• CPC Class Codes: H04M 2207/35 virtual private networks
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/44 Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling at the subscriber's set H04M1/27; automatic redialling H04M3/424
• CPC Class Codes: H04M 3/5191 interacting with the Internet
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04M 7/003 Click to dial services
• CPC Class Codes: H04M 7/123 where the packet-switched network is an Internet Protocol Multimedia System-type network

Abstract

Methods and apparatuses to provide telephonic connections to members of a social network. One embodiment includes: identifying a first member connected to a second member in a social network; determining whether profile data of the first member of the social network includes a telephonic reference of the first member; presenting a user interface element to the second member over a data communication network in response to a determination that the profile data of the first member includes the telephonic reference of the first member; and responsive to a selection of the user interface element, initiating a first telephonic connection to the first member using the telephonic reference of the first member and a second telephonic connection to the second member to provide a telephonic connection between the first member and the second member.

Claims

1. A method, comprising:

storing, in a data store of a server system, data representing a social network of a plurality of members, including a first member and a second member;

generating, by the server system, content for presentation in a social network environment in which the first member is connected to the second member in the social network, the generating comprising;

retrieving, from the data store, first member information pertaining to the first member, the first member information previously stored in association with identification information for the first member;

retrieving, from the data store, second member information pertaining to the second member, the second member information previously stored in association with identification information for the second member;

processing the first member information and/or the second member information to identify whether or not to generate code for a user interface element including a user-selectable communication option in the content to be presented with an end-user device associated with the second member, the identifying based at least in part on whether first profile data of the first member information includes a first communication reference of the first member and/or whether second profile data of the second member information includes a second communication reference of the second member; and

based at least in part on identification that the first communication reference is included in the first profile data of the first member information and/or on identification that the second communication reference is included in the second profile data of the second member information, generating the code to be included in the content, the code to display the user interface element;

transmitting, by the server system, the code over a data communication network to facilitate presentation of user interface element with the end-user device associated with the second member; and

receiving, by the server system, an indication of an operation of the user-selectable communication option responsive to a selection of the user interface element, and initiating, by a connection server of the server system, a connection to an end-user device associated with the first member using the communication reference of the first member to facilitate real-time communications between the first member and the second member.

2. The method of claim 1, further comprising:

processing, by the server system, status information for the first member and determining whether the first member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the status information that the first member is online in the social network environment.

3. The method of claim 1, further comprising:

identifying, by the server system, first status information for the first member and determining whether the first member is online in the social network environment; and

identifying, by the server system, second status information for the second member and determining whether the second member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the first status information and the second status information that the first member and the second member both online in the social network environment.

4. The method of claim 1, further comprising:

identifying, by the server system, a callable schedule of the first member; and

determining, by the server system, an availability of the first member for communications based at least in part on the callable schedule;

wherein the generating the code to be included in the content is based at least in part on the determined availability of the first member.

5. The method of claim 1, further comprising:

identifying, by the server system, a callable schedule of the first member; and

determining, by the server system, an availability of the first member for communications based at least in part on the callable schedule;

wherein the user-selectable communication option is activated to be selectable based at least in part on the determined availability of the first member.

6. The method of claim 1, further comprising:

determining, by the server system, an availability of the first member for communications;

wherein the code is generated to display the user interface element with an indication of a current status of the first member as available for communications or not available for communications.

7. The method of claim 1, wherein the communication reference of the first member comprises a telephone number without an extension, a telephone number with an extension, a session initiation protocol uniform resource identifier, a user identifier of an instant messaging network, or a Voice over Internet Protocol user identifier.

8. One or more non-transitory, processor-readable media storing instructions that, when executed by a server system, cause the server system to:

store, in a data store of a server system, data representing a social network of a plurality of members, including a first member and a second member;

generate content for presentation in a social network environment in which the first member is connected to the second member in the social network, the generating comprising;

retrieving, from the data store, first member information pertaining to the first member, the first member information previously stored in association with identification information for the first member;

retrieving, from the data store, second member information pertaining to the second member, the second member information previously stored in association with identification information for the second member;

processing the first member information and/or the second member information to identify whether or not to generate code for a user interface element including a user-selectable communication option in the content to be presented with an end-user device associated with the second member, the identifying based at least in part on whether first profile data of the first member information includes a first communication reference of the first member and/or whether second profile data of the second member information includes a second communication reference of the second member; and

based at least in part on identification that the first communication reference is included in the first profile data of the first member information and/or on identification that the second communication reference is included in the second profile data of the second member information, generating the code to be included in the content, the code to display the user interface element;

transmit the code over a data communication network to facilitate presentation of user interface element with the end-user device associated with the second member; and

receive an indication of an operation of the user-selectable communication option responsive to a selection of the user interface element, and initiating, by a connection server of the server system, a connection to an end-user device associated with the first member using the communication reference of the first member to facilitate real-time communications between the first member and the second member.

9. The one or more non-transitory, processor-readable media of claim 8, wherein the instructions further cause the server system to:

process status information for the first member and determining whether the first member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the status information that the first member is online in the social network environment.

10. The one or more non-transitory, processor-readable media of claim 8, wherein the instructions further cause the server system to:

identify first status information for the first member and determining whether the first member is online in the social network environment; and

identify second status information for the second member and determining whether the second member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the first status information and the second status information that the first member and the second member both online in the social network environment.

11. The one or more non-transitory, processor-readable media of claim 8, wherein the instructions further cause the server system to:

identify a callable schedule of the first member; and

determine an availability of the first member for communications based at least in part on the callable schedule;

wherein the generating the code to be included in the content is based at least in part on the determined availability of the first member.

12. The one or more non-transitory, processor-readable media of claim 8, wherein the instructions further cause the server system to:

identify a callable schedule of the first member; and

determine an availability of the first member for communications based at least in part on the callable schedule;

wherein the user-selectable communication option is activated to be selectable based at least in part on the determined availability of the first member.

13. The one or more non-transitory, processor-readable media of claim 8, wherein the instructions further cause the server system to:

determine an availability of the first member for communications;

wherein the code is generated to display the user interface element with an indication of a current status of the first member as available for communications or not available for communications.

14. The one or more non-transitory, processor-readable media of claim 8, wherein the communication reference of the first member comprises a telephone number without an extension, a telephone number with an extension, a session initiation protocol uniform resource identifier, a user identifier of an instant messaging network, or a Voice over Internet Protocol user identifier.

15. A system comprising:

a server system comprising one or more servers communicatively coupled to a data store, the server system further comprising memory coupled to the one or more servers and storing instructions that, when executed by the one or more servers, cause the server system to;

store, in the data store, data representing a social network of a plurality of members, including a first member and a second member;

generate content for presentation in a social network environment in which the first member is connected to the second member in the social network, the generating comprising;

retrieving, from the data store, first member information pertaining to the first member, the first member information previously stored in association with identification information for the first member;

retrieving, from the data store, second member information pertaining to the second member, the second member information previously stored in association with identification information for the second member;

processing the first member information and/or the second member information to identify whether or not to generate code for a user interface element including a user-selectable communication option in the content to be presented with an end-user device associated with the second member, the identifying based at least in part on whether first profile data of the first member information includes a first communication reference of the first member and/or whether second profile data of the second member information includes a second communication reference of the second member; and

based at least in part on identification that the first communication reference is included in the first profile data of the first member information and/or on identification that the second communication reference is included in the second profile data of the second member information, generating the code to be included in the content, the code to display the user interface element;

transmit the code over a data communication network to facilitate presentation of user interface element with the end-user device associated with the second member; and

receive an indication of an operation of the user-selectable communication option responsive to a selection of the user interface element, and initiating, by a connection server of the server system, a connection to an end-user device associated with the first member using the communication reference of the first member to facilitate real-time communications between the first member and the second member.

16. The system of claim 15, wherein the instructions further cause the server system to:

process status information for the first member and determining whether the first member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the status information that the first member is online in the social network environment.

17. The system of claim 15, wherein the instructions further cause the server system to:

identify first status information for the first member and determining whether the first member is online in the social network environment; and

identify second status information for the second member and determining whether the second member is online in the social network environment;

wherein the generating the code to be included in the content is consequent to a determination based on the first status information and the second status information that the first member and the second member both online in the social network environment.

18. The system of claim 15, wherein the instructions further cause the server system to:

identify a callable schedule of the first member; and

determine an availability of the first member for communications based at least in part on the callable schedule;

wherein the generating the code to be included in the content is based at least in part on the determined availability of the first member.

19. The system of claim 15, wherein the instructions further cause the server system to:

identify a callable schedule of the first member; and

determine an availability of the first member for communications based at least in part on the callable schedule;

wherein the user-selectable communication option is activated to be selectable based at least in part on the determined availability of the first member.

20. The system of claim 15, wherein the instructions further cause the server system to:

determine an availability of the first member for communications;

wherein the code is generated to display the user interface element with an indication of a current status of the first member as available for communications or not available for communications.