Systems and methods for fused services including an integrated management system

• US 9,787,827 B2
• Filed: 03/31/2011
• Issued: 10/10/2017
• Est. Priority Date: 03/31/2010
• Status: Active Grant

• Current Assignee: Ribbon Communications Operating Company, Inc. (Ribbon Communications, Inc.)
• Original Assignee: Genband US LLC (Ribbon Communications, Inc.)
• Inventors: Miller, Jr., Paul
• Primary Examiner(s): Chea, Philip
• Assistant Examiner(s): Ma, Wing
• Application Number:
  US13/077,723
• Publication Number:
  US 20110246620A1
• Time in Patent Office: 2,385 Days
• Field of Search: 709219
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04N 21/4786 e-mailing message switching systems, e.g. electronic mail systems H04L51/00
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104
• CPC Class Codes: H04N 21/6118 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/6168 involving cable transmission, e.g. using a cable modem

Abstract

Systems and methods for fusing, for a subscriber, a plurality of applications and subscriber data across a plurality of subscriber access devices are described. The system includes a fusion server coupled to a voice-over-IP telephony switch and a television EBIF server. The fusion server receives and stores the subscriber data such as a list of contacts. The fusion server receives a communication in a first format from a first subscriber access device such as a set-top box, and translates the communication from the first format to a second format. The first and second formats include at least two of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF). The fusion server transmits the translated communication to a second subscriber access device such as a smart phone or tablet computer.

Claims

1. A method comprising:

receiving, by a fusion server coupled to a voice-over-IP telephony switch and a streaming media server, subscriber data, wherein the subscriber data specifies a plurality of applications utilized by a subscriber;

storing, by the fusion server, the received subscriber data in a database of the fusion server;

receiving, by a fusion server, access device data from the voice-over-IP telephony switch or the streaming media server for a plurality of access devices associated with the subscriber;

storing, by the fusion server, the access device data received from the voice-over-IP telephony switch or the streaming media server in the database of the fusion server;

receiving a first communication event from the voice-over-IP telephony switch in a first format, wherein the first communication event from the voice-over-IP telephony switch originates from a sender using a first application of the plurality of applications utilized by the subscriber;

extracting, by the fusion server, subscriber identification information from the first communication event from the voice-over-IP telephony switch;

retrieving, from the database of the fusion server based on the extracted subscriber identification information, access device data for one or more access devices utilized by the subscriber;

retrieving, based on the subscriber data, sender information describing the sender'"'"'s use of one or more of the plurality of applications utilized by the subscriber;

inserting, by the fusion server, a portion of the first communication event from the voice-over-IP telephony switch and the sender information into a second communication event in a second format for presentation by a second one of the plurality of applications utilized by the subscriber; and

transmitting, by the fusion server, the second communication event, wherein the second communication event is routed by the fusion server, to the one or more utilized access devices using the access device data, each of the plurality of access devices running the second one of the plurality of applications.

2. The method of claim 1, wherein the access device includes two or more of a mobile phone, a smart phone, a VoIP terminal, a tablet computer, a personal computer, a television, and a public switched telephone network (PSTN) telephone.

3. The method of claim 1, wherein the first format includes at least one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

4. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s voice calls.

5. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s list of contacts.

6. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s electronic mail.

7. The method of claim 1, wherein the plurality of applications includes an application for managing caller identification for a subscriber'"'"'s telephone number.

8. The method of claim 1, wherein the second format includes one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

9. The method of claim 1, wherein the plurality of applications includes an internet website application.

20. The method of claim 1, wherein the retrieved sender information describes profile information for the sender as provided one or more of the plurality of applications utilized by the subscriber.

21. The method of claim 5, wherein the sender information is retrieved from the subscriber'"'"'s list of contacts.

10. A system that enables the fusion for a subscriber of a plurality of applications and subscriber data across a plurality of subscriber access devices, the system comprising:

a fusion server including a processor, a memory including a database, and a network interface, wherein the fusion server is coupled to a voice-over-IP telephony switch and a streaming media server, and wherein the fusion server is configured to;

receive subscriber data, wherein the subscriber data specifies a plurality of applications utilized by a subscriber;

store the received subscriber data in the database;

receive access device data from the voice-over-IP telephony switch or the streaming media server regarding each of a plurality of access devices associated with the subscriber;

store the access device received from the voice-over-IP telephony switch or the streaming media server data in the database of the fusion server;

receive a communication event from the voice-over-IP telephony switch in a first format, wherein the communication event from the voice-over-IP telephony switch originates from a sender using a first application of the plurality of applications utilized by the subscriber;

extract, by the fusion server, subscriber identification information from the first communication event from the voice-over-IP telephony switch;

retrieve, from the database of the fusion server, based on the extracted subscriber identification information, access device data for one or more access devices utilized by the subscriber;

retrieve, based on the subscriber data, sender information describing the sender'"'"'s use of one or more of the plurality of applications utilized by the subscriber;

insert, by the fusion server, a portion of the first communication event from the voice-over-IP telephony switch and the sender information into a second communication event in a second format for presentation by a second one of the plurality of applications utilized by the subscriber; and

transmit the second communication event and route the second communication event to the one or more utilized access devices using the access device data, each of the plurality of access devices running the second application.

11. The system of claim 10, wherein the computer device includes two or more of a mobile phone, a smart phone, a VoIP terminal, a tablet computer, a personal computer, a television and a public switched telephone network (PSTN) telephone.

12. The system of claim 10, wherein the first format includes at least one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

13. The system of claim 10, wherein the plurality of applications includes an application for managing the subscriber'"'"'s voice calls.

14. The system of claim 10, wherein the plurality of applications includes an application for managing the subscriber'"'"'s list of contacts.

15. The system of claim 10, wherein the plurality of applications includes an application for managing the subscriber'"'"'s electronic mail.

16. The system of claim 10, wherein the plurality of applications includes an application for managing caller identification for a subscriber'"'"'s telephone number.

17. The system of claim 10, wherein the second format includes one of session initiation protocol (SIP), hypertext transfer protocol (1-ITTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

18. The system of claim 10, wherein the plurality of applications includes an internet website application accessible.

22. The system of claim 10, wherein the retrieved sender information describes profile information for the sender as provided one or more of the plurality of applications utilized by the subscriber.

23. The system of claim 14, wherein the sender information is retrieved from the subscriber'"'"'s list of contacts.

19. A method for fusing, for a subscriber, a plurality of applications and subscriber data across a plurality of subscriber access devices, the method comprising:

receiving, by a fusion server coupled to a voice-over-IP telephony switch and a streaming media server, subscriber data, wherein the subscriber data specifies a plurality of applications utilized by a subscriber;

storing, by the fusion server, the received subscriber data in a database of the fusion server;

receiving, by a fusion server, access device data from the voice-over-IP telephony switch or the streaming media server for each of a plurality of access devices associated with the subscriber;

storing, by the fusion server, the access device data received from the voice-over-IP telephony switch or the streaming media server in the database of the fusion server;

receiving a first communication event from the voice-over-IP telephony switch in a first format, wherein the first communication event from the voice-over-IP telephony switch originates from a sender using a first application of the plurality of applications utilized by the subscriber;

extracting subscriber identification information from the first communication event from the voice-over-IP telephony switch;

searching the subscriber data and the access device data to determine one or more access devices utilized by the subscriber;

retrieving, by the fusion server based on the subscriber data, sender information describing the sender'"'"'s use of one or more of the plurality of applications utilized by the subscriber;

insert a portion of the first communication event from the voice-over-IP telephony switch and the sender information into a second communication event in a second format for presentation by a second one of the plurality of applications utilized by the subscriber; and

transmitting, by the fusion server, the second communication event, wherein the second communication event is routed by the fusion server, to one or more utilized access devices using the access device data, each of the plurality of access devices running the second application.