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Systems and methods for fused services including an integrated management system

  • US 9,787,827 B2
  • Filed: 03/31/2011
  • Issued: 10/10/2017
  • Est. Priority Date: 03/31/2010
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving, by a fusion server coupled to a voice-over-IP telephony switch and a streaming media server, subscriber data, wherein the subscriber data specifies a plurality of applications utilized by a subscriber;

    storing, by the fusion server, the received subscriber data in a database of the fusion server;

    receiving, by a fusion server, access device data from the voice-over-IP telephony switch or the streaming media server for a plurality of access devices associated with the subscriber;

    storing, by the fusion server, the access device data received from the voice-over-IP telephony switch or the streaming media server in the database of the fusion server;

    receiving a first communication event from the voice-over-IP telephony switch in a first format, wherein the first communication event from the voice-over-IP telephony switch originates from a sender using a first application of the plurality of applications utilized by the subscriber;

    extracting, by the fusion server, subscriber identification information from the first communication event from the voice-over-IP telephony switch;

    retrieving, from the database of the fusion server based on the extracted subscriber identification information, access device data for one or more access devices utilized by the subscriber;

    retrieving, based on the subscriber data, sender information describing the sender'"'"'s use of one or more of the plurality of applications utilized by the subscriber;

    inserting, by the fusion server, a portion of the first communication event from the voice-over-IP telephony switch and the sender information into a second communication event in a second format for presentation by a second one of the plurality of applications utilized by the subscriber; and

    transmitting, by the fusion server, the second communication event, wherein the second communication event is routed by the fusion server, to the one or more utilized access devices using the access device data, each of the plurality of access devices running the second one of the plurality of applications.

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